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Sydney Blinds
3.8 from 518 reviews · View Statistics

Reviews

  • Product Quality
    5.0 (102)
  • Return Claim MadeYes · No (109)
  • Customer Service
    5.0 (101)
  • Warranty Claim MadeYes (1) · No (105)
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NotHappyJan

NotHappyJanSydney, NSW

  • 2 reviews

Shutters

published

Waited a bit for my shutters but the end result was definitely worth it. Matthew MST945336 was my installer and he was on time as arranged and professional all the way. Very happy with the result and choice of company.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
  • Verified customer

Excellent Service with a fast result

published

Excellent and Fast service. Blinds were installed with a quick turnaround and easy to manoeuvre up and down. Highly recommend.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect, NSW
Warranty Claim MadeNo
2 comments
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
Louise
Louise

Hi team the number on the receipt is MST965777

The reviewer stated that an incentive was offered for this review

Ronda

RondaSydney, NSW

  • 2 reviews
  • Verified customer

Great blinds!

published

We ordered eight blinds, some of which were block out blinds. The quality of all the blinds and the rollers is great and the man who measured up did a great job in making sure the blinds on the doors would line up perfectly with the blinds on the windows. The installer arrived on time and checked all the measurements before he started to be sure it was all going to go smoothly, which it did. Great job!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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Narelle

NarelleSydney, NSW

Great service

published

Had some new blinds and awnings installed, they arrived within time frame and Mick was quick at installing everything. Very happy with the service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi Narelle, thank you for your feed back and for the 5* rating. We are well known for our premium products & customer service and we are grateful to know that this was your experience.
Warm regards, Sydney Blinds & Screens

The reviewer stated that an incentive was offered for this review

Luis H

Luis HSydney, NSW

Quality and service

published

This is the second time I have purchased my blinds and shutters with Sydney Blinds. I am very happy with the quality of the products and the service. Mathew did a great job installing everything, just like the first time around. Very professional service , on time and very friendly. Thank you. job id: MST941425.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

The reviewer stated that an incentive was offered for this review

Highly Recommend

published

Very happy with our new vertical blinds and security screen doors. Highly recommend this company as very professional and nothing was a problem. Matt has excellent attention to detail. Great service all around. Thank you.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect NSW
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
Mrs Clark

Mrs ClarkSydney, NSW

Reliable Service!

published

We have used Sydney Blinds and Screens several times. They consistently deliver a great product and strive to make sure the customer is happy. THANKYOU.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi Ms Clark, thank you for your kind words and for giving Sydney Blinds & Screens a 5* review. Please can you advise your order # (MST******) so we share you review with the whole team.
Kind regards, Sydney Blinds & Screens.

The reviewer stated that an incentive was offered for this review

Dekker

Dekker

  • 2 reviews

What can I say , FANTASTIC!

published

Have bought products and had installation by SYDNEY BLINDS & SCREENS for over 20 years.Never had any complaints about their work or service.Their blinds,screens ,awnings and installation are first class,they have always been polite,professional and efficient when communicating with them.

Product Quality
Customer Service
Return Claim MadeNo
Store Location26 Stoddart Road ,Prospect,NSW 2148
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

The reviewer stated that an incentive was offered for this review

Gillian

GillianSydney, NSW

Wonderful service and product

published

Salesman was very helpful. Ready for installation before the quoted time. Installers Mick and Matt were very efficient and friendly.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSeven Hills
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

The reviewer stated that an incentive was offered for this review

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K Mac

K MacSydney Surrounds, NSW

  • 2 reviews
  • Verified customer

Security mesh screen door

published

Absolutely love my new security screen door! I can’t believe we lived without one for so many years.
We now have improved air flow through the house and it looks amazing ! Install was efficient and professionally done.

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Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect, NSW
Warranty Claim MadeNo
3 comments
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
K Mac
K Mac

Order #MST942133

Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Thanks again

The reviewer stated that an incentive was offered for this review

Penelope

Penelope Sydney, NSW

Great service, quick to deal with difficulties

published

The whole team were very helpful from Nathan who came to measure up, Nicole in the office who very efficiently sorted some difficulties due to a variation of the order and the contractor who fitted the blinds. I recommended to a friend and she was also happy with their blinds.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
Moira younger

Moira younger

  • 2 reviews
  • Verified customer

Fly screens are a must in Australia

published

Joe measured up and Mick installed both done a fantastic job. The office girls very pleasant and helpful.
Just what I Ordered.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

The reviewer stated that an incentive was offered for this review

Julie

JulieSydney Surrounds, NSW

  • 2 reviews

Just what I ordered

published

From consult to fitting it all ran smoothly. Everyone was on time and the security door with dog door was exactly what I ordered.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSydney, NSW
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi Julie, thank you for giving Sydney Blinds & Screens a 5* Review for their sales, service & product. Please can you advise your order # (MST******) as we would like to share your review with the team.
Kind regards, Sydney Blinds & Screens.

I have had Sydney blinds installed on my property

published

I found the starf in office very friendly when ever I rang and the guy who measure the job very helpful with idea on colour and products the fitter was excellent he showed me how to operate the blinds

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
Liz K

Liz KSydney Surrounds, NSW

  • 3 reviews

Excellent service and value for money

published

Great service, value for money and best of all, the flyscreens were Australian made.
Professional service by sales employees and fitting employees.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
Blind & Shutter Shops

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J. Abdo

J. AbdoSydney, NSW

Affordable Blockout Roller Blinds

published

Ordered blockout roller blinds and within two weeks they were installed. My house is much cooler now! Great customer service and highly recommended, J.Abdo

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi J.Abdo, thank you for giving Sydney Blinds & Screens a 5* review for our products, sales & service. We are pleased to read that you are very happy with the way we serviced your order.
Kind regards, Sydney Blinds & Screens.

Ann

Ann

  • 2 reviews

Great price great service

published

938137. Totally professional. Articulated what I needed to solve the problem in suggesting the least expensive and and most visually aesthetic product. Installation efficient. Everyone a joy to speak with. Highly recommend.Outside awnings.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

The reviewer stated that an incentive was offered for this review

Topaz

TopazSydney, NSW

Love it. Makes a difference to the area

published

This is my third call to install blinds. Work is excellent. Done to what I wanted. Will definitely call again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSydney Blinds & Screens, 26 Stoddart Road, Prospect, NSW 2148
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Good Job Sydney Blinds

published

Today we got our Flyscreens installed. We are satisfied with the quality and the service received from Sydney Blinds and highly recommend them to others.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect 2148
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
Colette

ColetteSydney, NSW

Love Sydney Blinds .. they’re the best

published

I’ve used Sydney blinds many times now and as always they give me the best price product and customer service .. I highly recommend them and would not go anywhere else

Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

The reviewer stated that an incentive was offered for this review

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Questions & Answers

starkey

starkeyasked

where do i input code mst 690057 regards starkey

2 answers
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hello Starkey - We have just seen your review and can make the note on your file of the feedback and add your details for the monthly draw. The draw takes place during the first week of the following month and all entrants are contacted by telephone following the draw. Thank you again for the kind review and good luck in the draw. Regards, Sydney Blinds & Screens

does this mean that all good comments for this company are left by people who are participating in some kind of a lottery organised by the company????

Martin

Martinasked

Hi, If I ordered 10 Roman Blinds today or at the latest by Monday 9th Nov, how long would it take to manufacture and install them in my Sydney home please?

6 answers
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi Martin,

Thank you for your enquiry. We can start the process of check measure and manufacture but unfortunately we are booked out until Christmas so the install would have to be early next year. Please let us know if we can assist you any further.

Thank you,
Sydney Blinds and Screens

Sunshine
Sunshine

Martin you are very fortunate. Many people get caught by this company. Fate has been good to you. Go to another company and avoid the inevitable stress and disappointment that you will encounter here.

MB33
MB33

I would not use this company. Terrible, dishonest and unprofessional. Save yourself a lot of stress and heartache and use someone else. Matt

Sueanne

Sueanneasked

I have previously used your company many times over the years My mum warned me that your service was terrible I was shocked as I had always been very satisfied Can you explain why so many customer reviews are SO bad? I am wanting a number of new blinds and I need you to convince me that your service is as good as it used to be otherwise I'll go elsewhere
Thanks
Sue

7 answers
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Thanks Sue for giving us an opportunity to respond in order to retain your business. Our company has been through a recent transition which included a review of our internal customer service processes. We would really like to prove to you that we have addressed some issues we found, and that we are making positive steps to improvement . Please speak to Susan on 9636 1555 regarding the products you would are looking at, and we know she will look after you, and make sure you are happy with the products and service just as you have always enjoyed.

Sunshine
Sunshine

No, she won't and when (not if) it all goes wrong she won't even return your call. It's no fun having your hard earned money taken, constant problems, stress, rude lying customer service, asking for your money back and being denied, being threatened - even with court - if you don't pay up the other 50%, being frightened to the point where your health is impacted and all because the supplier took your money and never bothers to call again once they have the 50% deposit. Expect to do all the phoning. They take away any trust in human beings. Felt preyed upon. Worst experience with a supplier ever. Save yourself the grief and look elsewhere. Make sure you do your research. Good luck. I wouldn't recommend this firm to a worst enemy.

MB33
MB33

I agree with Sunshine. This company is attrocious. They are by far the worst experience I have ever had with a company in any industry. They are exceptionally rude and deceitful. Save yourself a lot of stress and chasing up by going with another company.

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