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Sydney Blinds
3.8 from 548 reviews · View Statistics

Reviews

4.0

4 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    5.0 (3)
  • Return Claim MadeYes · No (3)
  • Customer Service
    4.3 (3)
  • Warranty Claim MadeYes (3) · No
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Gopi S.
Gopi S.Sydney, NSW

Service

published

At beginning they told me that blinds will ready in 3-4 weeks from date of quote but later on they took 6 weeks to complete which I am not happy. Rest of the service has no comment.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeYes
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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So happy with my doors

published

My new screen doors are beautiful. Installed by the SBS team, they are all friendly and helpful and visit your home before install to make sure they will be a perfect fit. I’ve used them on four separate occasions. Highly recommend this local aussie business.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSydney
Warranty Claim MadeYes
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Sonja H
Sonja HSouth East Queensland, QLD
  • Verified

I am really impressed with my new doors

published

Firstly thanks Sydney blinds & Screens we utter love our new security door I really like the pattern and the fact that passerby can not view inside our front entry Our huge Labrador now won’t be able destroy our new back double screen doors thanks to the heavy gauge wire screen just love it

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Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeYes
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi Sonja, Thank you for the 5* review. We are please to read that you are enjoying your new Screen Doors. Please can you advise your order # (MST000000) so that we can add you comment to your file.
Kind regards Sydney Blinds & Screens.

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Questions & Answers

starkey
starkeyasked

where do i input code mst 690057 regards starkey

2 answers
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hello Starkey - We have just seen your review and can make the note on your file of the feedback and add your details for the monthly draw. The draw takes place during the first week of the following month and all entrants are contacted by telephone following the draw. Thank you again for the kind review and good luck in the draw. Regards, Sydney Blinds & Screens

does this mean that all good comments for this company are left by people who are participating in some kind of a lottery organised by the company????

Martin
Martinasked

Hi, If I ordered 10 Roman Blinds today or at the latest by Monday 9th Nov, how long would it take to manufacture and install them in my Sydney home please?

6 answers
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi Martin,

Thank you for your enquiry. We can start the process of check measure and manufacture but unfortunately we are booked out until Christmas so the install would have to be early next year. Please let us know if we can assist you any further.

Thank you,
Sydney Blinds and Screens

Sunshine
Sunshine

Martin you are very fortunate. Many people get caught by this company. Fate has been good to you. Go to another company and avoid the inevitable stress and disappointment that you will encounter here.

MB33
MB33

I would not use this company. Terrible, dishonest and unprofessional. Save yourself a lot of stress and heartache and use someone else. Matt

Sueanne
Sueanneasked

I have previously used your company many times over the years My mum warned me that your service was terrible I was shocked as I had always been very satisfied Can you explain why so many customer reviews are SO bad? I am wanting a number of new blinds and I need you to convince me that your service is as good as it used to be otherwise I'll go elsewhere
Thanks
Sue

7 answers
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Thanks Sue for giving us an opportunity to respond in order to retain your business. Our company has been through a recent transition which included a review of our internal customer service processes. We would really like to prove to you that we have addressed some issues we found, and that we are making positive steps to improvement . Please speak to Susan on 9636 1555 regarding the products you would are looking at, and we know she will look after you, and make sure you are happy with the products and service just as you have always enjoyed.

Sunshine
Sunshine

No, she won't and when (not if) it all goes wrong she won't even return your call. It's no fun having your hard earned money taken, constant problems, stress, rude lying customer service, asking for your money back and being denied, being threatened - even with court - if you don't pay up the other 50%, being frightened to the point where your health is impacted and all because the supplier took your money and never bothers to call again once they have the 50% deposit. Expect to do all the phoning. They take away any trust in human beings. Felt preyed upon. Worst experience with a supplier ever. Save yourself the grief and look elsewhere. Make sure you do your research. Good luck. I wouldn't recommend this firm to a worst enemy.

MB33
MB33

I agree with Sunshine. This company is attrocious. They are by far the worst experience I have ever had with a company in any industry. They are exceptionally rude and deceitful. Save yourself a lot of stress and chasing up by going with another company.

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