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Sydney Blinds
3.8 from 540 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (120)
  • Return Claim MadeYes · No (127)
  • Customer Service
    5.0 (118)
  • Warranty Claim MadeYes · No (127)
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Professional service and quality product

published

Sydney blinds made the experience easy from start to finish. The shutters and blinds were delivered on time and the installer was both friendly and efficient. The shutters and blind look fantastic. Many thanks to Steve and all the staff. Will definitely recommend and use this company again.

Product Quality
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
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Good work ethics

published

Installer was very efficient and courteous.
The office communications was helpful and satisfactory.
I would recommend Sydney blinds & screens to my friends.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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Margaret

MargaretSydney, NSW

Perfect blinds

published

Very efficient install, one blind wrong but was not a problem to change,have already told some friends about how good the deals are.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPhone call
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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Janine Macky

Janine MackySydney, NSW

Great service

published

M dealings with Sydney blinds was great. Flexibility was key for me and they obliged. The blind is now installed successfully.

Product Quality
Return Claim MadeNo
Store LocationBlacktown
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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Excellent Communication skills and very happy with our Purchase

published

Very Happy with Sydney Blinds from inception to installation they just tick all the boxes will be using them for other purchases

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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Margaret

Margaret

  • 2 reviews

new blind

published

easy to access the company on line, having them come to my home for quote made it easy to order

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Location26 stoddart road prospect nsw 2148
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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David C

David CSydney, NSW

Great service and price for a versatile product

published

Competitive quote to end product did take a bit of time (COVID impact) but the installation of our Shutters completed expertly and without fuss.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline booking for quote and enquiries
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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Jas

JasSydney, NSW

  • 2 reviews
  • 1 like

Excellent service.

published

Excellent service. Easy to order with reps, product is good, only issue is with size of nails for security flyscreens which are long and visible from inside. Frank is great as installer. Thanks

Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect, nsw
Warranty Claim MadeNo
1 comment
Sydney Blinds
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976834 Great job! Well done!

published

Everything; from measure & quote through to installation and billing/payment was efficiently and professionally organised and executed.
Mick and Steve were simply amazing!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect, NSW
Warranty Claim MadeNo
1 comment
Sydney Blinds
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Good Service and Products

published

Our experience from start to finish was very easy with good communication from the supplier. They arrived on time and fitted our products Without and hassles.
The installer was very helpful. Good company to deal with.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOver the phone with Prospect Store
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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Jenny

JennySydney, NSW

  • Verified

Perfect Blinds

published

This is the 3rd time I have used Sydney Blinds and as usual they didn't disappoint. They keep you informed every step of the way from quote to installation so you never need to waste time following up. Both Bob (sales) & Mick (installation) were friendly, efficient and everything was seamless. Would definitely recommend Sydney Blinds.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOn Line @ Sydney Blinds and Screens
Warranty Claim MadeNo
3 comments
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
Jenny
Jenny

Order No: MST979665

Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Thanks Jenny

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Rena

RenaSydney, NSW

Fabulous Service

published

Sydney Blinds have been fantastic from sales Steve and installation Matthew. We are so happy our blinds just look beautiful. Everything was so easy with Sydney Blinds and have no hesitation giving 5 stars.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationGreystanes NSW
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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Rohai

RohaiSydney, NSW

installation of new blinds

published

Order number 974616
This is the second home Sydney Blinds has installed for me. The professionalism from Derick who quote and Frank who installed was made so effortlessly. I love my Timber Venetians, it gives a nice streamline look I wanted. I find all the staff friendly.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationcalled direct to H/O
Warranty Claim MadeNo
1 comment
Sydney Blinds
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Barb Maclean

Barb Maclean Sydney, NSW

  • Verified

plantation shutters they look fabulous all appointments on time great staff love the new modern look MST953398

published

Before and after Could not be happier my house looks so modern now thank you Sydney Blinds and all staff and installers

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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect My sale Ref MST953398
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
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Perfect timing

published

From start to finish we were happy with blind measure and quote from Steve and installation by Mick. Professionsal and friendly staff and job done efficiently. Thankyou job number 970127

Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi Dermot & Eileen, thank you so much for your 5* review! We are grateful for all feedback and we will share your positive words with the whole team.
Kind regards, Sydney Blinds & Screens.

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NotHappyJan

NotHappyJanSydney, NSW

  • 2 reviews

Shutters

published

Waited a bit for my shutters but the end result was definitely worth it. Matthew MST945336 was my installer and he was on time as arranged and professional all the way. Very happy with the result and choice of company.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sydney Blinds
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  • Verified

Excellent Service with a fast result

published

Excellent and Fast service. Blinds were installed with a quick turnaround and easy to manoeuvre up and down. Highly recommend.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationProspect, NSW
Warranty Claim MadeNo
3 comments
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds
Louise
Louise

Hi team the number on the receipt is MST965777

Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Thank you Louise

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Ronda

RondaSydney, NSW

  • 2 reviews
  • Verified

Great blinds!

published

We ordered eight blinds, some of which were block out blinds. The quality of all the blinds and the rollers is great and the man who measured up did a great job in making sure the blinds on the doors would line up perfectly with the blinds on the windows. The installer arrived on time and checked all the measurements before he started to be sure it was all going to go smoothly, which it did. Great job!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationProspect
Warranty Claim MadeNo
1 comment
Sydney Blinds
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Narelle

NarelleSydney, NSW

Great service

published

Had some new blinds and awnings installed, they arrived within time frame and Mick was quick at installing everything. Very happy with the service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi Narelle, thank you for your feed back and for the 5* rating. We are well known for our premium products & customer service and we are grateful to know that this was your experience.
Warm regards, Sydney Blinds & Screens

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Luis H

Luis HSydney, NSW

Quality and service

published

This is the second time I have purchased my blinds and shutters with Sydney Blinds. I am very happy with the quality of the products and the service. Mathew did a great job installing everything, just like the first time around. Very professional service , on time and very friendly. Thank you. job id: MST941425.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sydney Blinds
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Questions & Answers

starkey

starkeyasked

where do i input code mst 690057 regards starkey

2 answers
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hello Starkey - We have just seen your review and can make the note on your file of the feedback and add your details for the monthly draw. The draw takes place during the first week of the following month and all entrants are contacted by telephone following the draw. Thank you again for the kind review and good luck in the draw. Regards, Sydney Blinds & Screens

does this mean that all good comments for this company are left by people who are participating in some kind of a lottery organised by the company????

Martin

Martinasked

Hi, If I ordered 10 Roman Blinds today or at the latest by Monday 9th Nov, how long would it take to manufacture and install them in my Sydney home please?

6 answers
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Hi Martin,

Thank you for your enquiry. We can start the process of check measure and manufacture but unfortunately we are booked out until Christmas so the install would have to be early next year. Please let us know if we can assist you any further.

Thank you,
Sydney Blinds and Screens

Sunshine
Sunshine

Martin you are very fortunate. Many people get caught by this company. Fate has been good to you. Go to another company and avoid the inevitable stress and disappointment that you will encounter here.

MB33
MB33

I would not use this company. Terrible, dishonest and unprofessional. Save yourself a lot of stress and heartache and use someone else. Matt

Sueanne

Sueanneasked

I have previously used your company many times over the years My mum warned me that your service was terrible I was shocked as I had always been very satisfied Can you explain why so many customer reviews are SO bad? I am wanting a number of new blinds and I need you to convince me that your service is as good as it used to be otherwise I'll go elsewhere
Thanks
Sue

7 answers
Sydney Blinds
Sydney Blinds & ScreensSydney Blinds

Thanks Sue for giving us an opportunity to respond in order to retain your business. Our company has been through a recent transition which included a review of our internal customer service processes. We would really like to prove to you that we have addressed some issues we found, and that we are making positive steps to improvement . Please speak to Susan on 9636 1555 regarding the products you would are looking at, and we know she will look after you, and make sure you are happy with the products and service just as you have always enjoyed.

Sunshine
Sunshine

No, she won't and when (not if) it all goes wrong she won't even return your call. It's no fun having your hard earned money taken, constant problems, stress, rude lying customer service, asking for your money back and being denied, being threatened - even with court - if you don't pay up the other 50%, being frightened to the point where your health is impacted and all because the supplier took your money and never bothers to call again once they have the 50% deposit. Expect to do all the phoning. They take away any trust in human beings. Felt preyed upon. Worst experience with a supplier ever. Save yourself the grief and look elsewhere. Make sure you do your research. Good luck. I wouldn't recommend this firm to a worst enemy.

MB33
MB33

I agree with Sunshine. This company is attrocious. They are by far the worst experience I have ever had with a company in any industry. They are exceptionally rude and deceitful. Save yourself a lot of stress and chasing up by going with another company.

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