Waited almost 10 months for installation of 1 screen. Very painful and unprofessional. Staff are very evasive. I do not know how they are still in businesss. I have never had more stress dealing with a company in any industry like I have had with this group.

Took my money than don't want to know me. Dealing with [name removed] who is so disrespectful words can not describe absolutely disgusting company. Turned up with wrong measurement blinds only have to be shortened 80 mm but now are bringing them back as is because their to busy and will talk to me about them next year. Shoddy joking sick of there crap. Please do not use this company they will burn you. Have a look at the review stats 80 people said they were shocking only wish I read them first. I have just made a official complaint to fair trading right now.

I wish I had checked this website before making the mistake of committing to this company. Perfect till they get your order and deposit, but total different story afterwards. We placed an order for roller blinds and flyscreens on 7 November 2015. Got message that production commenced on 19 November 2015. No contact after that. When we called to find out what was going on, we were told it isn't ready yet and would be ready in a week. And this conversation with customer care has repeated every week since then, word to word. No apology for the de...

Had a rep come out and quote us for 2 screen doors and was told if we paid and ordered now we could have installed in 2-3 weeks, well that was a load of crap. It's been 5 weeks now and still waiting. After 4 or 5 phone calls, been told it's now not possible for another 5- 6 weeks. Customer service what customer service (probably the worst I've ever experienced). Warning to others, do not get sucked into buying anything from these guys. Now have to go through contacting Fair Trade and the hassle that comes with that. The 1 star review I gave was only cause I couldn't give half a star.

Says two weeks from the date of free quote. Washes his hands off. Need to make endless calls to the office. And the answer is four weeks or more just to be manufactured. Pathetic. It's a big mistake committing to these guys.

We had Ray come out on the 24th of September 2015 He was wonderful we decided to go ahead with our screens & blinds straight away & paid 50% deposit He said they would be installed in 2-3 weeks its now been 9 Not Happy
I called after 3wks giving them the benefit of the doubt they inform me then after i call chasing them that they need to be check measured it then took them a week & ahalf to check measure & Oh Did I mention we are STILL waiting for them to be installed! I spoke to a lady last Friday afternoon she said they were STILL getting made & she then promised she would call me today to book in an install date she never called
If something is not done by tomorrow lunch time I will be taking it further!

Things started off well. The guy who measured our windows for the quote was on time, friendly, stated it would take 3-4 weeks to install. We decided to put a deposit down. The problem came during installation.. Firstly the man came 1 hour late outside of the wide 10am-2pm estimate, and then proceeded to tell us that the measurements the initial guy measured were incorrect! So new fly screens need to be made! Another 3-4 weeks now.. This is just poor workmanship, inefficient and unacceptable. Will not be using them again.

I ordered my blinds and screens in mid September, the man who came out was very helpful and polite and so I went ahead and booked with Sydney Blinds and Screens. From that point on it has been a disaster. Check measure was booked to come on the 6th Oct, I told them I wont be home as I work full time and the lady said that it will be fine to not be there as they can measure from the outside. I got a call on the 6th Oct from the gentleman doing the check measure to ask where I was, I said I advised I wouldn't be there and lady said you would be ...

Following my terrible experience last time (read my review 27 February 2014), I went to Wynston Blinds again for my double roller blinds. Would never let this company near my place ever again after the rudeness and incompetence of the first (and only) time I will ever deal with these clowns.

Reading through the last few years worth of comments it seems the company hasn't seen fit to change their systems and processes, hire more professional and polite customer service staff, and simply lift their game in terms of customer service.

Good luck Sydney Blinds and Screens! I marvel that you are even in business anymore. 74 "terrible" reviews speak for themselves.

I currently have an order in with Sydney Blinds. Holland Blinds. Things seem to be going very wrong. Pretty much exactly the same as other reviewers. I did not see the terrible Product Review (1.6/5 from 92 Product Reviews) and Google (1.7/5 from 27 Google Reviews [Link removed] ) reviews before I handed over money. My bad luck. Never mind. I am giving Sydney Blinds a chance to live up to their promises......

Customer Feedback from Sydney Blinds on this site Feb 2015. "Hi XXX. We are sorry things didn't go as smooth as they should hav...

Please you be sorry if you use their service.
The service is horrible, the people are unprofessional and they think the client is in fault.
No compensation, take day off and they not turn up, aggressive people make mistakes and the client is always in fault.
Please do not use their service bad experience.

Had my flyscreen installed by SBs. They were quick and helpful to come and quote up the work on the weekend. Yet were a complete pain when it came to organising installation.

They would schedule the date which I had to co-ordinate time off work and then cancel on the morning. Then not have availability for weeks.

The work was sub par and couldn't even be completed in 1 day. The rollers didn't roll and the top track was loose and not properly attached.

Do not go to these guys whatever you do.

I gave 1 star only because I can't vote 0.

They have scheduled with us twice. Failed to turn up each time. My wife took 2 half days off work to meet them which is now costing us a day's wages. Then they offer to install a week later! What a joke!
Absolutely useless. Have never experienced such bad service in my life!
****Avoid them at all costs. ****

This is the 3rd time and last time I will use this company. Installation promised within 4 weeks. Customer service was non-existent. After numerous calls the installation occurred after I had left for overseas and my daughter was home for installation. I arrived home to the old doors still at my home. Calling them was as useless and appalling as all the other times - I was told that it was my fault as I was not there for installation.

We called all safe security for a quote on a steel security door on the 15.6.15, David Spencer was the sales consultant. We asked if David could put a rush on the order and he said that he couldn't but assured us that it would not take longer than 8 weeks, we accepted and paid the $950 50% deposit.

Once the 8 weeks had come and passed I called al safe security and spoke with Ann Maree and she told me that steel doors take 12 weeks, I told he what David said and she didn't believe me but said she'd call me back with a status update. She neve...

I placed an order for blinds, shutter and awnings on 25/6/15. One of the items was a skylight blind for a babies bedroom. The delivery time was 6 weeks. It took nine weeks which was fine but when they came to install a part was missing. The installer said he would notify the office and they would contact me to fix up. A weeks and a half later no contact was made, I rang them and they said they'd received a 'blue sheet' and they'd get back to me. They never did. This process was repeated until one time the person told me it had been ordered and ...

The sales rep who came to see me was very friendly and down to earth. We picked them because they came across as more genuine then the other companies who quoted. We specifically stated we needed blinds in a hurry as we have non and are on display for the world to see. Whole house was hung with make shift windows coverings out of sheets. We were told usually take 3 week but in our case more like 2. Had to take time off work 3 times to wait for the fitter to do check measure. Twice was no show. Into our 4th weeks and still waiting. Staff I spoke with has no idea when our blinds will be ready.

Everything was running smoothly in the beginning, seemed too good to be true! It was! We picked out double motorised blinds for our house. It's newly renovated we have absolutely no window coverings at the moment and we explained we need blinds asap. We were informed 2 weeks to make the blinds. The sales rep came out 3 times to ensure measurements were spot on and to double or triple check I should say what we wanted which was fine by us as we wanted it to be perfect too. We were also told this was the final measure before blinds are installed....

Ten years ago I purchased two security doors and many blinds from this company. The products were very good and the service was excellent. I have had the doors serviced twice over that time - one service each when locks malfunctioned. Each service call was good. Until NOW! Last week I called because a lock had broken on one security door. Firstly they said it would takes two weeks for someone to come out but decided they could send someone in 2 days after I said that the doors were no longer under warranty so I may as well call a locksmit...

Just an example of how this company works?? If you don't work and stay home all day then they might be fine for you.
1. First they come out to have a look... (time off work)
Then if you agree.. you have to phone and book in a measure.
You cannot book a time, only a day and when they are ready to see you. they send a sms for you to phone and call them? Why don't they just call you?
2. So they come out again.. measure... (more time off work.N.2)
You have to ring back and book in (same procedure)
A couple of days before they send you a s...