New Roof in a flash.
From the first phone call we found this comapny to be polite and competent. The salesman was excellent and spent a lot of time answering all our questions.
The tradesmen that did the job were on time, polite and hard working even in extreme heat. They got the job done, cleaned up after themselves each day and did a really good job. I would recommend SGRR to everyone.
Competent work at a reasonable price - I got them to do a second job
I got them to replace my gutters and install leaf guard. They did this promptly, well and at a reasonable price.
A year or two later I got them to replace the metal roof at the rear of my property. They quoted less than others, and did a good job. In particular, they have done good work around the chimney, which was a problematic area for leaks beforehand due to poor quality work.
The thing that stops me from giving five stars is attention to detail.
The workers left cigarette butts around my yard. This may have been OK 20 years ago, but i...
100% Best Company And Service Ever!!!!
Since Sydney Gutter and Roofing restored my roof and replaced my gutters, my home is like new again. Amazing job done and every person I dealt with from estimator, office to tradesmen were professional. I have recommended them to 3 friends and family and all have had the same experience!! WOW!! Thanks SGRR!!!
March 29th 2019 Update: Great Company Great Job
Had my roof restored about a year ago and I wanted to see how well it stood up before putting up a review! It’s looks just as good as the day it was done and no leaks in the recent weathe...r we have had! The company was great from start to finish and nothing was a problem!! Would recommend them to anyone and my friend/neighbour has had their roof and gutters done by Sydney Gutter and Roof Restoration as well and is over the moon!! Thanks SGRR!
I recently had my tiled roof restored and painted and my gutters replaced.The job was done professionally and on time.Roof looks AMAZING.
Communication was excellent. I would highly recommend SGRR.Well done team.
I just had SGRR do a second job for me. Leaf Screener at my investment property.
They were just as professional as the first job.I highly recommend this company.
I engaged SGRR for roof renewal works at significant expense. The sales person who came to my place was very nice, patient and did a good job persuading me to go with his company even though it was the second most expensive of 4 quotes. Unfortunately my experience thereafter was not pleasant. The roofers left an absolute mess, in the cavity and outside, including hardened cement on my pavement... they also believe that installation of broken tiles is befitting of a quality job. I spoke to the general manager who was incredibly rude, arrogant and aggressive.. the worst. After you have paid don't expect any kind of customer service - just abuse. The lack of professionalism doesn't deserve paying customers.
- Verified customer
Sydney Gutter & Roof Restoration Pty Ltd
Following a meeting with the Director of Sydney Gutter & Roof Restoration the concerns and issues we raised have now been satisfactorily resolved.
5 STARS to the company for following through with all promises.
This matter is now deemed resolved.
Our first mistake was to invite [Name removed] Area Manager of Sydney Gutter & Roof Restoration Pty Ltd into our home to quote on a Roof Restoration and Gutter replacement on 30 January 2014. [Name removed] reassured us that the numerous years the company has been in business (referring ...to their Licence Number 66574C) speaks for itself. My wife and I accept this as a good sign and despite receiving cheaper quotes for other contractors to do the 2 jobs separately we chose to employ Sydney Gutter & Roof Restoration Pty Ltd to do both as we did not want to be in a position of a warranty claim that one contractor would blame the other but Sydney Gutter & Roof Restoration Pty Ltd sub-contracted the work to [Name removed] from Sublime Roof Restoration and [Name removed] from The Guttershop. We had a leak in our garage and needed the roof fixed prior to repairing the ceiling. The job was eventually done and despite countless call backs for poor attention to detail we were initially assured by their Supervisor [Name removed] that we did not need to pay the balance until we were fully satisfied. The quality and finish of the paintwork did not leave us with any "WOW factor" - in fact quite the opposite, the paint finish is patchy and dull in places and nothing like what we expected but with every objection we had Sydney Gutter & Roof Restoration seemed to have an answer for everything "It's dull because of your tiles and no matter how many coats we give it - it will not change a thing" [Name removed] told us is just one of many examples this followed constant phone calls from [Name removed] from Sydney Gutter & Roof Restoration Pty Ltd for the balance of the $13,750.00 job and again reassured that they stand by their reputation and 10 year Roof Restoration guarantee. During 2 separate storm events in Sydney our renovated home suffered water ingress in FIVE (5) separate locations.- the first in our family room in early December 2014. The water ingress was so sever that we could hear (and recorded) the rain like a bathroom shower falling on to the ceiling, we had to call the SES who arrived around midnight and quickly removed the ceiling insulation to avoid a complete ceiling collapse. Sydney Gutter & Roof Restoration did not want to know about it and we were fobbed off to [Name removed] who used silicone to seal the tiles as it appeared the water ingress was a result of a poorly positioned spreader. After waiting for months for Christmas to pass and still no action - [Name removed] submitted an insurance claim with his insurer Allianz and to this day there is still no resolve from [Name removed] or Allianz. In our eyes Sydney Gutter & Roof Restoration took the money - paid their sub-contractors and so it is now their problem. Finally out of pure frustration we lodged a claim with our insurer who assessed and settled the claim for the internal damage but not for the roof as according to their builder the silicon amongst other things is not building code compliant but we still paid our $300.00 excess to CommInsure and later this month hope that the builder we have employed will repair the first of 5 water leaks as we continue to battle with this organisation. A second claim has been now lodged and no doubt a second $300.00 excess will be paid by us as we try to restore our damaged home back to the renovated finish that was completed.
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Questions & Answers
Hi , Sydney Roof and Gutter (on 8020 5777) in Crows Nest / Warriewood was recommended to me by a real estate agent. Can anyone tell me if this is the company reviewed here?
I can't confirm if they are the same company, though I do know Younis Chahrouk ( the man who came to my place) does work all over Sydney under different company names. His other company Sydney Home services and sales is currently being deregistered by ASIC due to his dodgy practices.
Just be careful and I would suggest that you definitely get more than 1 quote. They overcharge significantly.
No, this is not the same company. There are lots of companies with the words "Sydney" "Roof" and "Gutters" in their name- it helps them get higher results on Google, and hijacks the goodwill of other companies.
Our company hasn't worked with Younis Chahrouk- or anyone in Crows Nest \ Warriewood- for over 3yrs.
I realize this is an old question, but I thought I would post this for any other people who may be fooled.
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