Overpriced amateurs for hot water replacement
Quoted double the market price for installing a dual element tank and when queried they dropped the price by $1000. Still expensive but I let it go because it was the middle of winter and fast service was promised. Plumbers installed the next day and left the property assuming that all was good. But no hot water that night. Complained the next day and after checking, their conclusion was it was a faulty unit and refused to replace, expecting me to deal directly with Rheem for warranty. After many phone calls and buck passing, Rheem came out to...check 5 days later, meaning that we were without hot water all this time. Rheem concluded that SPS had connected the tank to the electricity before the tank was full, blowing the booster element. Also, they had wired the dual elements the wrong way around which means that off peak would never have come on. So much for fast professional service. Cowboys.
called regarding leak. Very young chap turned up no tools but Ipad. Strated to design new toilet moving the buckets. demanded $30. for his design. Angry called his boss. yes they are encouraged to lie to get the $30. Totally unprofessional crooks. Stay away from this company.
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