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Sydney Tools NSW, Roselands

Sydney Tools NSW, Roselands

3.1 from 8 reviews

Reviews

3.1

8 reviews
5
(4)
4
(0)
3
(0)
2
(1)
1
(3)
  • Product Quality
    2.0 (4)
  • Return Claim MadeYes (3) · No (1)
  • Customer Service
    2.0 (4)
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Jody Watt

Jody WattMurrumbidgee Region, NSW

Never purchase from this company!!!

published

Purchased Xtorque Cobalt Drill Bit set, states that these are extremely strong, damaged the first use when being used on mild steel. Required a refund but they will not honour a refund. Have been dealing with this now for weeks and not happy with outcome. Am not interested in a replacement as feel the next one will damage just as easy. Will recommend not purchasing any further products from this company. We as a company will not be making any further purchases from Sydney Tools. It would have been easier to refund our $99.00

Customer Service
Product Quality
Return Claim MadeYes
Store LocationRoselands
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Sean D.

Sean D.Sydney, NSW

Prompt in store service

published

Mick and Johno best blokes too deal with
Had a delivery received issue
Quick and professional to deal with.
Would recomend anyone too drop by and see either of them for all needs

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRoselands
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B Sarge

B SargeMurrumbidgee Region, NSW

  • 2 reviews

absolutely 100% terrible

published

While Sydney tools may be the cheapest, their customer support is the worst hands down.
We have recently purchased a concrete saw witch not only zapped me but continually failed to start.
Although taking over two months to look at it, they now tell me that its warranty is void because it has concrete slurry and water on it. Really! this is a concrete saw? !!! with a water point
you will be hearing more from me.... in the meantime i hope someone might honor their product....

Customer Service
Product Quality
Return Claim MadeYes
Store LocationRoselands/ cambeltown, Purchased Epping Vic
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Tony

TonySydney, NSW

$4k pressure cleaner purchased and is rubbish

published

Purchased a petrol pressure washer fitted with Honda engine & bertoloni pump and warranted only through Sydney tools not Australian distributors meaning they don’t know how to repair them, go to Aussie pumps and purchase your machine as they are the Australian distributor for Bertolini pumps and the Honda engines they fit are also covered by Honda Australia unless you like dealing with fair trading

Customer Service
Product Quality
Return Claim MadeYes

The best service...

published

Jason did a fantastic job and was very patient with us...
He has a lot of knowledge about the products..Many thanks

Shop LocationRoselands

Great service towards tradirs

published

Toni was great help with service and organising a rep to come out to sight and see us also recommend certain tools for the job that we do.

Shop LocationRoseland

Shane was very prompt with a great quote for more wall fans.

published

I have purchased many items from Sydney Tools over the last couple of years... I've always found them to be very competitive on price, and provide great service... and again from Shane today. Thanks!

Shop LocationRoselands Commercial

Everything is imported.

published

Think twice before buying expensive tools from Sydney tools. After spending $17000 on a radio detection locator and sewer camera, they have no warranty here in Australia as they are imported from over seas.

Shop LocationRoselands heads office.
1 comment
Sydney Tools
Sydney ToolsSydney Tools
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