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Sydney Tools Physical Store

Sydney Tools Physical Store (page 2 of 75)

VIC, NSW, ACT
4.6 from 1,482 reviews · View Statistics

Reviews

4.6

1,482 reviews
5
(1,243)
4
(131)
3
(7)
2
(7)
1
(94)
  • Product Quality
    4.2 (141)
  • Return Claim MadeYes (33) · No (124)
  • Shipping
    4.2 (33)
  • Customer Service
    4.0 (149)
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A-Mill Carpentry

A-Mill CarpentrySydney, NSW

Sydney Tools Alexandria

published

George Tahan and his team at Sydney Tools Alexandria are fantastic. I've been using them for our business since day one. Weather its specialized tools or products, repairs or advise, George and his team in Alexandria are professional and fast.

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSydney Tools Alexandria
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Sydney Tools - Alexandria - 5 Star Service

published

We have been using Sydney Tools Alexandria for numerous years, not just for the great deals & massive range of products but also for the great service. George Tahan and his team in Alexandria are exceptional, with great knowledge of products. These guys always go the extra mile for us & I cant recommend this store enough.

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Store LocationSydney Tools Alexandria
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Helpfull staff

published

Tarick has been awesome & very supportive 5 star will recommend anyone to see him for a sale at the store, very pleased with service & will come back again for sure

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSmithfield nsw
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Happy customer

published

The service I received from Nathan was above and beyond we had a laugh and he was honest fair. Thank you again mate,marine grade stainless is hard to drill through we found out.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
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Richard O'Hea

Richard O'HeaGreater Melbourne (Inner), VIC

  • 4 reviews

Bought a part.

published

Phoned Sydney tools Epping Vic,spoke to Jorden who was extremely helpful and got the accessory I required,great service Jorden,you are a asset to Sydney Tools,it is very difficult to get any kind of service
these days,but you went way beyond that,you deserve a pay rise, LOL.
Cheers. Richard.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationEpping Victoria.
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Ana Floyd T

Ana Floyd TPenrith

  • 2 reviews

Great service

published

Jack was very helpful, knows the product well and provided some helpful tips on how to use the Makita drop saw I got from their store. He even helped me carry this tool to load it in the car. Greatly guy easy to deal with and great customer service. Thanks Jack from Sydney Tools Penrith

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPenrith
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Unreal customer service

published

Matt From Sydney tools really helped me out, gave me good advice and set me up with a couple freebies to get me going as I start my apprenticeship, absolute legend sydney tools > total tools

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBlackburn
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It’s beautiful place to shop

published

I’m Formworker and concreting and Steelfixing , I’m happy with my job and I by all my tools from Sydney tools , always they look after the customer and keep them happy specialy George

Product Quality
Shipping
Customer Service
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Perfect item from Sydney tools and makita

published

The people at the epping branch are the best sydney tools workers!!! I have lived in sydney canberra and now melbourne and I have never been treated with respect like I did with epping branch! And im someone thats got over 20k tools from sydney tools in the past!
Jordan and Brad!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationEpping branch
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Elisha R.

Elisha R.Greater Melbourne (Metropolitan), VIC

Great experience and an even better team

published

Great experience. Dylan was incredibly helpful, he got me sorted in ten minutes with exactly what I needed. 10/10 and without a doubt will be shopping there again. Couldn't ask for more especially in this covid madness.

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSunshine, Victoria
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Kaylie

KaylieGreater Melbourne (Inner), VIC

  • 2 reviews

Great customer service from Brad

published

Started out a bit rocky with some of the staff but Brad quickly fixed everything up for me and provided great customer service. Leaving a very happy customer and will deal with Brad again!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationEpping
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Mark Beattie

Mark BeattieSydney, NSW

Exceptional customer service

published

These guys really know there stuff, Robert was extremely helpful, going to the detail of machine manual of a product i had purchased to ensure i had the correct compressor for my machine.
Legend, keep up the amazing service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationDulwich Hill
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Tommy T.

Tommy T.Greater Melbourne (Metropolitan), VIC

They people are sick

published

These people are sick they only want your money and never help if you have a problem
I bought festool sander used for 1 day and the pad doesn’t stick to sand paper they accused me of swapping the old pad
They are so dumb we spend $1025 on festool the pad is $80

If I got an old pad would it be cheaper for me to replace the pad rather buy new machine ???

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSunshine
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Scotty

ScottySydney Surrounds, NSW

  • 2 reviews

customer service was outstanding

published

Toni Bozinovski from your Dulwich hill store is an absolute asset to your team extremely good service always out of his way to help & contact me to see my orders are good & on the way & if i need help
Highly recommend Sydney Tools Dulwich Hill & Tony their salesman ... 5 star..

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Excellent Customer Service

published

Exceptional customer service from Brad and John (salespersons). Thanks for the additional options and in detail advice, which then I was able to choose the most appropriate product. Thank you to you both again for making the process easy.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationEpping, VIC
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Great experience again

published

I was going to purchase some tools and 18V batteries from the opposition (TT), but since I got a great deal from Sydney tools (Epping) last time, I tried them again. Dom (salesperson) and Sammy (manager) helped me with selecting the correct tools and also gave me the best price anywhere in Victoria and posted them for free. I will always be buying my tools from Sydney tools. I highly recommend them as they are very courteous, knowledgeable and ALWAYS have the best prices.

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationEpping (Victoria)
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Customer service at its BEST

published

Huge THANKS to Robert Mcnamara for his professionalism and quick response - supplying a product in trying KOVID times for VIC. Everything (from checking goods on stock, taking the order, organising courier and supplying the paperwork) was flawless. Thank you Robert.

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationDulwich Hill
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Kfill

Kfill

  • 3 reviews

store service

published

purchased 2 new pressure cleaners 5.5 K and a few fittings to go with them had to continually chase up extras we purchased as they were supposed to be mailed out ,2 items turned up 3rd adapter did not when back over to store at Archerfeild for the 3rd time promised it would come still have not seen it given up now back to trade tools to buy part

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationArcherfeild Brisbane
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Really helpful staff!

published

Been dealing with Robert at Dulwich Hill for a couple of months now. Patient, puts up with my endless questions and if he doesn't know the answer on the spot, researches and gets back to me! When I last wrote, I was considering a $5K package he had put together. I subsequently added another couple of $K and ordered. Of course, once you get your tools and start using them, you realise there are other things you need, so Robert is back on the job and has been researching track guides, portable work benches, clamps and a vise! While I'm pretty good on chasing info via Dr Google, there is nothing like solid advice from someone who knows tools backwards and doesn't spin me a bunch of marketing crap!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSydney Tools, Dulwich Hill NSW
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Excellent service.

published

Kudos to Nick S at the Underwood store for following up a small part that was really important for our business. Great job. Got the part and organised delivery no problem.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationUnderwood
See all answers
Page 2 of 75
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Questions & Answers

John M.

John M.asked

NSW

\\\\where can i buy spare parts for an ozito twin blade cutter

1 answer
Hamish
Hamish

Bunnings

Vic P

Vic Pasked

NSW, Alexandria

Have you in stock a Bosch 12v 1.5h rechargeable battery for a Bosch PSR 12-2 drill

1 answer
Fired Up
Fired Up

Can you use live chat ?

PAUL P.

PAUL P.asked

ACT, Fyshwick

my name is paul pagel i am a quilified locksmith and looking for a carea change

1 answer
kizz j.
kizz j.

Go back to school and learn how to read and write first.

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