Very helpful staffs and best offer
Just bought my Makita lawn mower and Markita circular saw today, the staff very helpful and give me the best offer, very happy with my purchase and looking forward to upgrade more of my garden tools
- VIC, Hoppers Crossing
- Verified customer
Helpful, professional staffs at Hoppers Crossing Store.
I purchased quite a few items from the Hoppers Crossing store and recently, a Lincoln LE64 post hole digger. I have been a regular customer there ever since.
The store manager Brian and his team have been very professional, helpful and took great care of customers like me.
Apart from the few months delay on a shipment of Dewalt 4 port charger which I have purchased and cancelled, I realised then that it was not their fault and beyond their control, due to Covid 19 pandemic. I am sorry for the recent bad review.
Otherwise, it has always been...a great pleasure dealing with them as they give great further discounts which I appreciate very much. I will continue to do so, rekindling customership. Thank you Sydney Tools. Yours Sincerely, Mohammed Ridzwan Khalid.
Do not Honour Warranties
Bought a Gensafe 3500 used only a number of times over the period of 12 Months, power stopped being delivered to outlets and ran rough. Returned for warranty repair and was advised it had too much oil inside, and wouldn't turn over and said it was my fault (oil was never touched from new) and it wasn't worth fixing and returned it me in pieces. When it was taken apart I took to another local tool shop and they diagnosed as an internal collapsed bearing. Had it fixed there instead.
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