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Sydney Tools VIC, Sunshine

Sydney Tools VIC, Sunshine

2.9 from 9 reviews · View Statistics

Reviews

2.9

9 reviews
4
(0)
3
(0)
  • Product Quality
    3.0 (6)
  • Return Claim MadeYes (2) · No (4)
  • Shipping
    3.0 (2)
  • Customer Service
    2.6 (5)
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Jesse White

Jesse WhiteGreater Melbourne (Metropolitan), VIC

Great customer service

published

Went in to Sydney tools today was approached by Matt.s he was very good with his customer service told him what I did and what I needed and he lead me to all the right tools and sorted me out with a great price couldn’t be any happier.

Product Quality
Return Claim MadeNo
Store LocationSunshine Melbourne Victoria

The reviewer stated that an incentive was offered for this review

Bad service and unfair treatment.

published

I bought a core drill they said was brand new and working for $1549 cash, the drill didn't work and took it back the very next morning, they said they'll send it away to get fixed under warranty, it's been more than a month and I'm still waiting . It seems they are happy to receive your cash but don't help if there is a problem.

Product Quality
Customer Service
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Elisha R.

Elisha R.Greater Melbourne (Metropolitan), VIC

Great experience and an even better team

published

Great experience. Dylan was incredibly helpful, he got me sorted in ten minutes with exactly what I needed. 10/10 and without a doubt will be shopping there again. Couldn't ask for more especially in this covid madness.

Product Quality
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Tommy T.

Tommy T.Greater Melbourne (Metropolitan), VIC

They people are sick

published

These people are sick they only want your money and never help if you have a problem
I bought festool sander used for 1 day and the pad doesn’t stick to sand paper they accused me of swapping the old pad
They are so dumb we spend $1025 on festool the pad is $80

If I got an old pad would it be cheaper for me to replace the pad rather buy new machine ???

Product Quality
Customer Service
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Pangga11

Pangga11Greater Melbourne (Metropolitan), VIC

I will Never buy tools from this Store .

published

I Bought a Mikita Tile cutter , when I try to use it , it’s a Lemon .
I took it back , the manager told me that it will take 8 Weeks to be repaired.
But it’s a new Mikita tool , why do I have to go through this ; I said .
He replied : it’s a company policy.
Sydney tools ( Company ) , I will never ever buy anything from you again , live and learn .
Never Sydney Tools again .Ciooo

Product Quality
Shipping
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VIJ

VIJGreater Melbourne (Outer), VIC

Awesome Experience! Thank you.

published
Product Quality
Customer Service
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Chris A

Chris AGreater Melbourne (Metropolitan), VIC

  • 52 reviews
  • 43 likes

Poor service, no stock.

published

Been to the Sunshine Sydney tools 3 times now. Each time they didn't have the items I was wanting and couldn't tell me when they would have it. Paid for item and was told that they'll call me when it's in. 2 weeks later still no call. I had to ring them. Cheap prices but poor service and some brands no as good quality (Bluetongue). Total Tools is a better store.

Shop LocationSunshine

Excellent customer service and good price

published

Hi. Im from New Trend Building
Sunshine Sydney Tools got to be my favourite shop.
They gave me best advice and the best price out of all the tools shops. I advise to all the business and people love tools.
Thanks to Shane and Levi from Sydney tools Sunshine.

Shop LocationSunshine Sydney Tools

Customer service

published
Shop LocationSunshine
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Questions & Answers

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