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Sydney Tools VIC, Sunshine
Jesse WhiteGreater Melbourne (Metropolitan), VIC
- VIC, Sunshine
- Verified customer
Great customer service
Went in to Sydney tools today was approached by Matt.s he was very good with his customer service told him what I did and what I needed and he lead me to all the right tools and sorted me out with a great price couldn’t be any happier.
The reviewer stated that an incentive was offered for this review
- VIC, Sunshine
- Verified customer
Bad service and unfair treatment.
I bought a core drill they said was brand new and working for $1549 cash, the drill didn't work and took it back the very next morning, they said they'll send it away to get fixed under warranty, it's been more than a month and I'm still waiting . It seems they are happy to receive your cash but don't help if there is a problem.
Elisha R.Greater Melbourne (Metropolitan), VIC
Great experience and an even better team
Great experience. Dylan was incredibly helpful, he got me sorted in ten minutes with exactly what I needed. 10/10 and without a doubt will be shopping there again. Couldn't ask for more especially in this covid madness.
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Tommy T.Greater Melbourne (Metropolitan), VIC
They people are sick
These people are sick they only want your money and never help if you have a problem
I bought festool sander used for 1 day and the pad doesn’t stick to sand paper they accused me of swapping the old pad
They are so dumb we spend $1025 on festool the pad is $80
If I got an old pad would it be cheaper for me to replace the pad rather buy new machine ???
Pangga11Greater Melbourne (Metropolitan), VIC
I will Never buy tools from this Store .
I Bought a Mikita Tile cutter , when I try to use it , it’s a Lemon .
I took it back , the manager told me that it will take 8 Weeks to be repaired.
But it’s a new Mikita tool , why do I have to go through this ; I said .
He replied : it’s a company policy.
Sydney tools ( Company ) , I will never ever buy anything from you again , live and learn .
Never Sydney Tools again .Ciooo
VIJGreater Melbourne (Outer), VIC
Awesome Experience! Thank you.
I visited Sydney tools - Sunshine VIC store on 07/August. I was looking to purchase a lawnmower which was reasonably priced.
I was greeted by Jai who from the moment of first contact was nothing but professional and had excellent customer service skills. When I told him of my requirement, he quickly jumped on to show me the range. And I must say that he hit the nail right on the head when he showed me jsut a few that were ideal for my requirements.
To be honest, I was in the store to just look around as I had done some research on other sites...
Read more and wanted to see the range Sydney Tools offered. However, because of the quick and hassle free manner in which Jai handled my enquiry, I made a decision to buy the lawnmower at Sydney Tools. While in the store I also observed the manner in which other reps were dealing with customers and I must say that they all showed genuine care towards the needs of the customers. Also thanks to Jai to carry the lawnmower and load in my car. Good on you mate! If there was a rating more than 5 stars, I would give it.Chris AGreater Melbourne (Metropolitan), VIC
- 52 reviews
- 43 likes
Poor service, no stock.
Been to the Sunshine Sydney tools 3 times now. Each time they didn't have the items I was wanting and couldn't tell me when they would have it. Paid for item and was told that they'll call me when it's in. 2 weeks later still no call. I had to ring them. Cheap prices but poor service and some brands no as good quality (Bluetongue). Total Tools is a better store.
- VIC, Sunshine
- Verified customer
Excellent customer service and good price
Hi. Im from New Trend Building
Sunshine Sydney Tools got to be my favourite shop.
They gave me best advice and the best price out of all the tools shops. I advise to all the business and people love tools.
Thanks to Shane and Levi from Sydney tools Sunshine.
Mr danyMelb
- VIC, Sunshine
- Verified customer
Customer service
Well í thought ID take A look and try support new business í really didnt need anything however upon entry to This blacked no exposure to the real world once your through those ugly doors I'm bombarded by salesmen one who more or less bowled me over 'now what í can get yoυ Sir' I'm 6ft 1 95 kg so I'm not small. This was uncomfortable so í say no í proceed to browse I'll cut to it í decide to buy A box of nylon anchors , 2red carpenters pencils and while at the checkout add A Led headlamp which specifically says batteries included in pack í pay ...
Read morein cash fifty something í thought A bit high but didnt really check prices of anchors so í pay and exit get in the van look at receipt it identifies the issue the two pencils are $ 32, well í thought this is wrong í go inside to be told whats the problem, í have to waste my time explaining where í got them and made feel í made the mistake by opening A box of pencils when í had not í explained and pointed to í single pencil price displayed on the green box obviously not on the red ones. So í ask for A refund as single pencils are not to be sold box only. Only to be told í must give my details and Wait to be refunded by mail í said this is ridiculously unreasonable í boiling inside have learnt the hard way to restrain myself and requested the 20 pencils í paid for and will never set foot in there again now í get home í decide too check out the head lamp open it up no battery's Nothing Great now í will never set foot I'm any Sydney Scams Store everFind out how Sydney Tools VIC, Sunshine compares to other Hardware Shops
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