Sync Energy

Sync Energy

 Verifiedsyncenergy.com.au
Sync Energy
4.8

442 reviews

PositivevsNegative
96% · 42616 · 4%

Reviews

442 reviews
george
georgeSydney Surrounds, NSW2 posts
  NSW

Great service

It was an easy process to deal with answered all questions on time very punctual
Installation team clean and very helpful
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Josh
JoshSydney, NSW
  NSW

Easy to deal with, great product and service for good price

Easy to install, they did everything while I was out with no hassle
Nick
Nick
  SA

Solar System

Was really impressed with the trades that installed the system.
Rates and Fees
Debra M.
Debra M.South East Queensland, QLD4 posts
  QLD

Solar installation - SYNC ENERGY

From start to go Sync Energy were a pleasure to deal with, Martin made the process easy to understand explaining everything we needed to know.

The installers arrived on time and on the day promised, installation was completed within a few hours, and the entire area was left clean and tidy. They also explained the system to us.

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Buta
Buta
  QLD

Martin Smith a great salesman! Excellent service!

Very professional! Martin Smith provided a great service from the beginning to the end. Still after installation, if anything, he assists straight away. Great team and quality and price both are perfect. Martin Smith is the best!
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Kevin C.
Kevin C.Metropolitan Adelaide, SA2 posts
  SA

Great experience with Sync Energy

Followed by the quotes I received from many other solar companies, I decided to go with sync energy as Martin was very responsive, detailed in explaining the products as well as its warranty. The installers came today to do the job, no rubbish was left behind and explained the system of the panels in a great manner.
Muhammad F.
Muhammad F.South East Queensland, QLD2 posts
  QLD

Good price, responsive sales team and good product. I got solar 4 days ago so all good until now

Easy process, a bit delay with setting up Shinephone app with my modem router due to hybrid 5ghz router but the support helped over phone and got it setup for me.
Adam
AdamSouth East Queensland, QLD2 posts
  QLD

Great company

It was a very easy process
Great team work
It was very quick and quiet installation

We had noooo it’s at all with the company or the installation team
They done a great work highly recommended

Paul
Paul
  QLD

Very nice company to do business with thanks

The panel was installed in half day with 2 stories home ( good energy)
I had no issues with this company very good worker and respectful
Explain Avery details by the company
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Mona
MonaMetropolitan Adelaide, SA
  SA

Great service and quick installation

Thanks Martin for the great service . It was quick and easy process . Highly recommended .nice price and good product. Easy to follow up with my usage and check on my phone
Ankit
AnkitMetropolitan Adelaide, SA2 posts
  SA

Excellent recommendation about the solar

Very happy with installation and Martin was very helpful throughout process and explain from A-Z everything and help to get the correct solarpanels and inverter according to need . He keep in contact with us the whole time and even explained everything about installation .
Martin was very helpful and after installation also he is available when i call him for little queries to answer .I am very happy for his response and his customer service .
Job Satisfaction
Rates and Fees
Trustworthiness
Sean W.
Sean W.South East Queensland, QLD
  QLD

Great Service and trustworthy

Martin was very friendly, knowledgeable, honest and always contactable throughout the whole process.
Panel installed within 2 weeks. Appreciate for the contract and through installation. I was wondering on the warehouse but operation manager had shown me the products clearing and no problem for the installation.
Charlie A.
Charlie A.
  NSW

Great sales team, great installation and great product

The sync energy team made the solar experience really easy and hassle free. The sales team were great and the prices were very competitive. The installation team turned up on time and did a great job. They also took the time to set up the monitoring app. All in all, sync energy made the process easy and did a great job. Would recommend.
Chris
Chris2 posts
  QLD

Horrible sales tactics

Talk about the worst sales tactics, desperation to make the sale is lightly put. They will do anything and say anything to make the sale... boardering on illegal. They don't inspect the house, they don't really care about your requirements, and its all about making the most profit. Is this a company you want to trust with thousands of $$$? We didn't accept the quote over the phone so we were bombarded with SMS's, calls and emails for 3 days. When we answered a call to let them know we chose someone else, they become aggressive and rude, then hung up. The same tactics used by scammers really! Do not recommend even though they were the cheapest solar we found.
Customer Service
Timeliness
Rates and Fees
Jeffrey L.
Jeffrey L.South Australia2 posts
  SA

Ridiculously reliable and professional

From initial point of contact to final completion and set up, everything was made so easy and professional. I was able to call after hours and on weekends and they still answered my calls.
I would have no hesitation in using sync energy again. Thanks guys!
Vanessa
Vanessa
  QLD

Great Service!

Martin was very friendly, knowledgeable, honest and always contactable throughout the whole process. We would highly recommend Martin to our friends and family. So far the product is working good.
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Peter Wright
Peter WrightSouthern and Hills, SA
  SA

Sync Energy were easy to deal with and made the installation of our solar system hassle free

The whole process was seamless. Questions were answered within the hour either by phone call or email. The installation team were polite and workmanship was good. Overall very happy with the job and price.
Nauman
Nauman
  SA

Absolutely amazing experience

Extremely smooth. The installation was seamless and everything was on time. I was kept updated on every step and the installers were friendly and knew what they were doing. From the quote to the final step was a fantastic experience.
Prakash N.
Prakash N.Perth, WA
  WA

They are scammers

They did scam with me please be aware from them. First they told me if you buy solar from us you don’t have to pay any electricity bills for next 25 years
Sync Energy
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VEL
VELSouth East Queensland, QLD
  QLD

Very good customer service

It was very easy and smooth process. Martin was very patient and explained the process clearly and regularly followed up to check if things are progressing. Ted and installers are very cooperative.
We had a hick up on the day of installation. Hot water stopped coming after the new system is connected. Sync energy team was very responsive and electrician returned promptly the next day to make sure all connections are okay and checked the hot water tank. It was just a coincidence the outlet valve broken on the same day and nothing wrong in the installation. Solar system working perfectly so far.
Thanks Martin and Sync Energy Team.
Rates and Fees
Installation
Jon
Jon
  QLD

Great service

We chose Sync energy because their focus on customer centred care and weren’t as pushy as other suppliers. They also offered the best warranty.
Martin was easily reachable but allowed us to install at our own pace. The finished job is neat and tidy and barely visible without a ladder.
Installing solar was easy and the supplies arranged all our connections for us
Shane Harris
Shane Harris
  WA

Low stress install

On time friendly and great job during install.
From initial contact all the way through sync energy were very helpful with the whole process from start to finish would recommend
Ross Kitson
Ross Kitson
  Fair Incentive WA

Byford solar installation

The panel and inverter installation process was excellent. Martin and his team treated us with respect and all our concerns were listened to. Would definitely recommend this company to anyone looking at installing solar.
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Lawrence Boland
Lawrence BolandSouth East Queensland, QLD6 posts
  QLD

Solar Installations sales and service

The panel installers were fantastic. Reece and helper were great and knowledgeable. No issues with sync energy. Martin was extremely helpful and knowledgeable. Martin's communication was excellent. Martin is great to deal with
Edwin
EdwinSouth Australia
  SA

Excellent

No issue at all, it was a very smooth process , Martin from the sales team is very accommodating and very good to talk too. Happy and satisfied with the installation , Installer was very good too and all my questions has been answered politely and now looking forward to be connected and configure the system. Thank you Sync Energy team
Cassi
CassiPerth, WA
  WA

Solar panels on my first home

Very fast installation process, and I thought it would take a whole day. I've never used this company before, however my dad was the one mainly dealing with the company, and he said they were a great help.
Customer Service
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Harsha
HarshaSouth East Queensland, QLD
  QLD

Scott was really good at explaining and providing options for our requirement

Everything went per schedule and the team were highly competent in what they do. There were some issues with the inverter which was followed up by the company and promptly replaced. Overall, a good and straight forward experience.
Ram
Ram
  QLD

Great to have solar panels

Panel installation were good but the system will need to be checked for peak during summer months to see if it can export over 8kw for peak performance since it is a 13.2kW system.
Customer Service
Trustworthiness
flora_tmc
flora_tmcPerth, WA
  WA

Excellent Service

Salesperson Martin was very patience and helpful; the installation process goes smoothly & efficient and the products are great and easy to use; pricing is very competitive. Overall experience is great!
bilal a.
bilal a.Perth, WA
  WA

Great Satisfaction and Customer service

From start to end and follow ups, By Martin was delightful.Martin and the Instsllation team showed greatest level of professionalism and support.No rubbish left, after installation done on time even before the initial date .Extremely happy and recommending to other.Do go for a cheaper option to save few hundred dollars.
Timeliness
Rates and Fees
Ibolya K.
Ibolya K.
  WA

Great job

Everything went smoothly and efficiently. Didn’t have to worry about a thing. Tristan was very helpful and thoughtful. I had problems trying to connect my phone even took time off to come help with this. Very happy customer thank you
Ady M.
Ady M.South East Queensland, QLD
  QLD

Best deal solar and fast installation

Can’t thank enough to Sync energy especially Martin for the solar installation at my place which was super quick and the installation was amazingly done on time . Thanks to Sync energy
Mick
MickPerth, WA
  Fair Incentive WA

Great service and product

The whole process was so easy, knowledgeable sales staff explained the products. The installers were punctual and explained the installation process in detail.
I am enjoying the savings in my power bills and would recommend this company from out experience.
Trustworthiness
Levi Thompson
Levi Thompson
  QLD

Fast prompt service and fast install

Easy no dramas at all very happy with how things went. Would highly recommend to any one in future looking to have solar installed on their home. Thank you so much
Thien L.
Thien L.Sydney, NSW
  NSW

Very good service. Martin was very helpful in the process

The installation happened quickly after you signed off. Martin was very helful. The installation team was nicr. Highly recommended. In general it was good price and good service. Im quite happy
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
hemant r.
hemant r.
  QLD

Engagement and Installation

Be it initial registration, providing me the timelines for the installation as well as the actual installation process. Have had a great experience with the entire process and have been offered great price compared to the market
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Jun
JunMetropolitan Adelaide, SA
  Fair Incentive SA

Very wonderful service

Syncenergy is very good price and high quality service company in SA.
just waiting for installed my system and check electricity meter.
No issues with my solar system.
No worry, Enjoy and relax without electricity bill.
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Sunny
SunnyPerth, WA
  WA

Best service

I called 6 solar companies looking for information and products. But sync is the only one company i fell happy with they service. I was consulted by Martin he is a very professional person in customer service even after solar installation done
Kate C
Kate CMetropolitan Adelaide, SA
  Fair Incentive SA

Straight forward easy process

Everything was done easy as breeze and the installation guy came up with the better layout. Relatively reasonably priced. The app interface is easy to read and is producing maximum electricity most of the days.
Customer Service
Trustworthiness
Chris F.
Chris F.Perth, WA
  WA
Customer Service
Timeliness
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