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Synergy
1.4 from 91 reviews · View Statistics
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Reviews

  • Transparency
    4.2 (5)
  • Customer Service
    4.4 (5)
  • Rates and Fees
    3.8 (5)
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Not_done_yet
Not_done_yetPerth, WA
  • 5 reviews
  • 3 likes

Be careful and keep all receipts

published
Transparency
2/5
Customer Service
4/5
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Camille McALoon
Camille McALoonPerth, WA
  • 8 reviews
  • 7 likes

Excellent

published

Synergy stole 500 dollars from me. I got my refund.
Synergy stole my money promised refund via bpay they won't do it synergy are thieves. That was my first review. It was 1 star. Synergy has proven themselves to be great customer service and I now have been refunded and they have been very helpful to me in understanding stuff. Thankyou synergy. I think I was talking to someone who wasn't nice maybe.

Transparency
5/5
Customer Service
5/5
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Happy surfing
Happy surfingPerth, WA
  • 3 reviews

Quick service

published

Phone as never had power in Au before team was super patient explained the system then got it set up ready to use that day with my solar added and explained how that also worked.

Transparency
4/5
Customer Service
4/5
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Tania Bolton
Tania BoltonPerth, WA
  • 4 reviews
  • 1 like

Moving house was easy

published

Fab and quick service when moving house - easy to do and saves me such a chore as there are so many people to contact. They also provided clear and simple instructions about the online portal so all in all quick and simple.

Transparency
5/5
Customer Service
4/5
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Pauly pumpkin
Pauly pumpkinPerth
  • 7 reviews
  • 5 likes

Helpful company

published
Transparency
5/5
Customer Service
5/5
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Synergy

published

Hi, I rang synergy 2 days ago re. Overdue acc. as I'm in financial. Hardship I received outstanding care help from lady staff memba. All the staff I deal with at syn. Should be awarded a medal. Such outstanding effort an compassion. M.Tottman ballajura

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Danielle
DanielleWA, 6112
  • 7 reviews
  • 6 likes

Have been helpful

published

Have been very helpful when i rang them the service has been excellent staff were very friendly and helpful. Thanks

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ken
kensecret harbour
  • 5 reviews
  • 4 likes

Connecting solar

published
ken
ken
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dw134
dw134
  • 15 reviews
  • 8 likes

Green Power Overcharge

published

The article on Yahoo the other day, Synergy admitted it cannot differentiate between normal coal fired power and green sourced power...Really?

Then why on earth have they been charging a premium to me for Green Power?

If I did this to my clients I would be in deep and deepening problems.
Generally reliable
Only option; State owned monopoly, no alternative

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drifand
drifandWA, 6112
  • 151 reviews
  • 48 likes

What happened to your service complaints?

published
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Claudia
ClaudiaPerth, WA
  • 14 reviews
  • 3 likes

Excellent

published
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Synergy

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CategoryEnergy ProvidersEnergy Providers and Solar Retailers
Services ProvidedElectricity and Solar Feed-In TariffsElectricity and Solar Feed-In Tariffs
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