Never received item, lied about postage, had to turn up to the store and refuse to leave until refun
This is a review of TJ Maxx in Kensington (TJMAX.COM.AU not the international website)
I made this purchase January 2010 and waited 2 weeks for delivery.
At that point I made an enquiry and was told they were out of stock so I requested a different item.
I did not receive any confirmation of the change in my order so I called later and I was told that you needed the details of the change which I gave again. I was told that it would be despatched on that day and that the difference in price would be refunded to me.
After another week ...still no package or the refund. I asked to cancel the order for a refund. I was told that the parcel had been taken to my home but that I wasn't home to collect it so it was at the local post office. I did not receive a collection card but I went to the post office and made the post officer go through their registered log book twice but no parcel for me was listed!
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