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Tableking
- 5 reviews
- 1 like
Top quality placemats and a good price. Fast delivery was a bonus .
So happy with my placemats ...they are really top quality and soooo beautiful. Got a better price than the local pop up which had the same brand , but not the same design.
Hi Justin,
That sounds great ! We are keeping the placemats as special for visitors ,but have used them only once since purchasing due to Covid restrictions on group gatherings. Looking forward to mor...
- 2 reviews
- 1 like
- Verified
Don't
Placed the order for a (Messermeister Oliva Elite Stealth Chef Knife 20cm) in February. When queried about slow delivery they told me mid-April. It's now the end of August still no delivery. They have never made contact with me to explain the delay, or offer a refund. They don't answer their phone. I let them take the time originally because of Covid, and now can't do a charge-back. Complete non-supply of service. Don't
Hi there,
The knife you ordered was a clearly marked backorder item. Since you are capable of writing a negative review, you are also capable of sending us an email via our website for an update. Me...
Read moressermeister along with many international companies shut down for many months due to lockdowns. The information you received from us regarding April was what was provided to us at the time. We were unable to get further updates from the company (similar to other companies) as they were forced to close for months.excellent product
I aclled Tableking to ask questions about a dinner set I was interested in. Unlike other places I have dealt with, their knowleedge of their products was outstanding. I have received my dinner set and it is beautiful. Thank you for the service.
- 2 reviews
Best Online Experience
Easily one of the best online experiences I have had. Paid a great price for a top quality product which was extremely well packaged for delivery. Cannot recommend Tableking highly enough. Thank you!
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Excellent customer service
Received our ordered knife block and knives yesterday .... thrilled with our purchase! Tableking were great to deal with even under Covid 19 challenges. I can thoroughly recommend this company for it’s great customer service and product range.
Hi Julianne
Thanks for your kind words. The year 2020 is unquestionably one of the most challenging years for most businesses in Australia. While a little more patience from customers goes a long way...
Read more, words of kindness go even further. It is refreshing to know that even in such difficult times people can still take an opportunity to show gratitude and appreciation. We hope you and your family stay safe and if we can assist you in the future please let us know. Tableking Team- 2 reviews
- 1 like
- Verified
Quality and reliability
I have been a happy customer for many years. I was so pleased to see TableKing partner with an Aussie manufacturer to supply good quality Hand Sanitiser at a decent price. Thanks Justin and the team for doing your bit.
Hi Renee,
Thanks for your kind words. A great deal of effort has gone into the production of our range of sanitising products. As you have mentioned we have joined forces with an Australian Manufact...
Read moreurer so we can keep money flowing to Australian workers. You may like to know we have a new range of Biocidal Surface Spray Sanitisers available. Biocide is one of the few things acknowledged by the American Centre of Disease Control that may effectively kill bacteria and viruses on surfaces for the office, home or shop.- 2 reviews
- 1 like
Not Happy
Placed an order early May, Salad Bowl Set of 3 was on back order. Still have not received it and will not reply to my call and messages, not happy
Dear Arna, We are sorry for the issue you have had with your special order item. As previously mentioned, we had supplied a special gift in lieu of the wait. We sincerely apologise for the delay in re...
Read moreturning your email. I have noticed that your order for this back-order item has now been cancelled and refunded. If we can help you further please contact us at admin@tableking.com.au. Best Regards, Tableking Teamstill waiting
Ordered an item in September, and am yet to receive it or any further confirmation since the initial order email. Have emailed multiple times over the past few weeks and have not received any response. Very disappointed and unsure of what to do next. usually wouldn't write a review but seeing as they have replied to some here i thought it might help me get a response.
Edit - the day after i posted this review my item was shipped and it arrived 17/10/19. Still no response to my emails. Disappointed as a first time customer to have this experience as there are other things on their website i would like to order but am reluctant to ever order from them again.
Hi Amelia,
As per my reply to Marisa's review, we were closed during stocktake. Upon reopening, we packed orders based on the sequence they came in. Your order came in the day before we finished sto...
Read morecktake and as such there were hundreds of orders to pack in front of yours. That being said, I also would not be happy to wait so long and therefore I am refunding your teapot in full. I would like you to keep it and enjoy it free of charge. Sorry, it took so long. JustinThank you for your response and action. It has restored some faith to shop with you again in the future.
- 3 reviews
I’m a happy customer
I ordered some Wedgwood dinner sets which were an excellent price but out of stock absolutely everywhere. Although the website made it clear that there would be a delay due to the goods being imported I received a phone call checking that I was ok with the anticipated delay within minutes of placing the order. I was impressed by that. The dinnerware arrived within the expected time frame and I am really happy with them.
I have had no problems with emails being responded to so I find some earlier reviews surprising. I personally would have no hesitation in buying from TableKing again and would recommend it due to the low prices and very reasonable shipping.
Hi Kate,
Thank you for your lovely kind words of praise. It is very challenging to keep prices down at an ultra-competitive price especially given that many items we carry come from around the world...
Read more and the Australian dollar conversion is not making it easy. For 20 years we have been committed to offering our customers global brand names at affordable prices. We hope you love your Wedgwood and it serves you for years to come.Find out how Tableking compares to other Kitchenware Shops
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- Verified
Careful handling and care
Our Spode Blue Italian bread bin arrived safely and is a practical object of beauty on our kitchen bench. I was impressed at the care taken to securely wrap our fragile item. It arrived it in perfect condition after a long freight journey. Our special bonus gift of a chopping board is much appreciated and used often. TableKing offer great specials on their beautiful products. It’s cheaper than buying locally.
Beautiful Burleigh Teapot
I bought the small Asiatic Pheasants Teapot from Tableking and am thrilled with my purchase. As a first time customer, I received a $10 voucher and postage was very reasonable. The teapot arrived in perfect condition and was extremely well packaged.
The teapot is beautiful and functional, a lovely addition to our teaware. I was delighted to find an Australian online store that stocks the Burleigh pottery range.
Hi Carolyn,
Burleigh Tableware is certainly beautiful. We wish we could carry the whole range but it is such a niche market when compared to cheap mass-produced tableware. For those who know Burleig...
Read moreh, it is the handmade English quality which makes it a spectacle on the table. Let us know if there is something we don't have on our site in the range and we can try to get it in from the UK for you. Regards Justin HAppalling customer service
I placed an order with Tableking in December 2018 and I’m still waiting on the order to be completed. Will not return emails or phone calls despite numerous attempts. Buyer beware
Hi Wayne,
You ordered an item which was a backorder line. This means we were waiting on a shipment from overseas and it was not in stock. It can take months for such shipments to come in. I am unce...
Read morertain what the buyer beware statement is about as you received your goods and you were not in any manner deceived. I am sorry it took so long. When a backorder item is listed, it means we have placed an order with the factory in France, they then have to make stock to fill the pallets, the pallets are then packed into a shipping container, then it is shipped from France via boat to Australia. Anyway, once again sorry your order took several months to complete and I hope you are enjoying your cutlery.Find out how Tableking compares to other Kitchenware Shops
Know better, choose better.
- 4 reviews
- 4 likes
My fault, didn't read the fine print
Not delivered on time, when questioned, they pointed out that transport terms are on their web-site, and the order's late arrival was my fault. Safest thing I can do is redirect their mail to spam, and make sure I don't make the same mistake and buy from them again. I'd rate the goods, but I still haven't got them yet.
Questions & Answers
I placed an order on 11th June 2020. An email on 17th June from TableKing said .. 'we are experiencing major delays of up to 3 weeks. Your order has not left yet and will be approx. another 10 days before it gets out the door'...
It's now 7th July & my subsequent emails requesting an update still remain unanswered. I am hoping someone here can help with any current information regarding TableKing's order processing.
Hi I am having trouble getting any response from these guys. Did they finally deliver or are they rip off merchants.
I put an order in on the 27th July and got one email, but no tracking number and radio silence ever since.
Hi Roland
Thanks for your comments. We could not process your order as the credit card details provided were declined. Please check your bank statement as Tableking has not charged your credit card f...
Read moreor any transaction due to incorrect credit card details.Thank you for responding. I buy stuff online all the time so I don't know what happened.
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Details
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Hi Trev
Thanks for your kind comments. Please email us at admin@tableking.com.au and we shall see if we can send you out some nice table napkins to go with your lovely placemats....
Read more Regards Justin