Outstanding service, great prices.
I recently ordered a set of cups from Tableking. During my shopping experience, both online and by phone, the staff at Tableking went above and beyond. I experienced first-class Service that you just no longer expect from retail stores. The service was personable, understanding and generous. I was completely blown away and extremely happy. I will definitely use Tableking again and would recommend it as a first stop for anyone looking to buy kitchen and tableware. Prompt delivery and top brands at great prices. Highly recommended.
More than happy
Thank you Tableking for my Sophie Conran butter dish and lid.
It arrived in perfect condition and was not only wrapped securely but also environmently friendly. I was informed of delivery day via email and was kept updated throughout the whole process. I will be using your services in the future and will be recommending your business to my friends and family,
Obliging, generous and informed service
Justin at Table King made extraordinary endeavour to source a difficult to find Johnson Brothers Blue willow items. He is passionate about china and quality. Delivery prompt and efficeint.
Huge range, great prices.
I purchased a Sophie Conran dinner service. They had the best range at the best prices. Delivery was free & it also came with a 2 year replacement guarantee if I chip a piece! The service was good. Delivery was delayed by a few days but they did email me to let me know why & when to expect it. When I made a query about my order a few days after delivery they called me back promptly & explained to my satisfaction. I will certainly order from them again. They have so many lovely things!
Best service and advice
I was after a beautiful wedding cake knife. I called tableking who fully informed of the pros and cons of gold and silver plating as well as sterling silver. After making my purchase the item was delivered to my door within 24 hour. Great service and excellent product knowledge. I hve alredy recommended your company nd shall continue to do so t the wedding.
Need more. Products addictive.
Purchased a dinner set. Love it! The customer service was great. Fast delivery only problem now is my husband has to spend more money to get me more things from Tableking. Thank you Justin for all your help.
Poor customer service
I've waited for my order for four weeks and still receive nothing... not even a response to the emails I've sent. Overall, I regret ordering through Tableking and certainly won't be purchasing from their website again.
Outstanding Customer Service
Posted an enquiry on New Year's Day - got a phone call that very night!! Ordered the product there and then expect the products to arrive early next week. Thanks Justin!
Excellent service, quality product. I purchased a Vintec Red & White wine aerator set online & paid through paypal, due to Tableking running out of the red wine aerators my account was credited the same day. I emailed to find out why this happened & was contacted by the Owner/Manager after business hours who was very helpful & stated would send me the Reserve red wine aerator (more expensive) at no extra charge. The wine aerators arrived beautifully packed in blow up air bags to prevent damage & to my surprise the red wine aerator had been upgr...aded even further to include a carafe & cleaning kit which is worth a lot more money. I cannot believe the difference these aerators have made to my wine drinking experience. The difference is unbelievable, the colour of the red wine is richer & that taster of the wine more fruity. I was a bit scepticle at first as to how good a wine aerator would be but I am totally sold now & will never drink wine again without first aerating it. Also these are fabulous for just doing 1 glass at a time or the whole bottle using a decantor. I would certainly do business with Tableking in future due to the impeccable service, prompt delivery & quality product.
What can I say. Superb product knowledge. I told tableking what type of dinner set I was after wow. Justin the manager not only told me what I needed but explained why. His advice not explained the differences between the brands but also how they are made and what makes one better than the other for my purpose. How many times can you go to a retailer and they know how something is actually made. Top service. Fantastic dinnerware and top knowledge. You've made me a repeat customer hands down.
Wonderful, fast service
I contacted Tableking to find out more information about a Vitamix blender. The lady I spoke to was very thorough, and was able to explain all the features so I could determine if this was the right product. At no time was I pushed to buy. I made the purchase the next day and two days later it arrived at my doorstep. Very happy with my purchase, the customer service and the speed of delivery
First rate service
Fantastic customer service from Table King I really appreciated it. The product was dispatched really quickly. Am one happy customer. Thanks.
Table King delivered service that was second to none! It was a matter of urgency that I received my order the following day and the extra effort put in by Justin and the Table King customer service team was beyond my expectations! I will be shopping here in the future and recommending this company to everyone I know.
Reliable, Efficent, Awesome
Nothing!!! Nothing at all
Great Products, Communication and Service
I recently placed an online order for Cornishware with Tableking at around 3pm on a Friday afternoon, the delivery arrived at midday the following Monday. The package was very well packed with cardboard and foam. Overall the quality of the Cornishware, speed of delivery and communication from Tableking was exceptional.
very fast delivery
Horrible, horrible service
Purchased a ThermoChef from TableKing. Took forever to arrive. No communication when delivery delayed. I had to call them to find out where the ThermoChef was. They took my money quickly enough... I called several times, and kept getting the runaround. Was told to expect a callback, expect delivery - nothing happened - no ThermoChef and no callbacks. Every conversation I had with TableKing was initiated by me - no callbacks from them, no updates about delivery. I eventually received the ThermoChef - happy with the product, not happy wit...h the service. Horrible, horrible service. I do not recommend using this company. The ThermoChef is good - but I'd buy from someone else next time. Can I give zero stars? Just about everything. No communication. No action. No callbacks.
Customer service second to none!
A very long story, (7months long!) cut short, I ordered a couple of Thermochef jugs from [name removed], who was just marvellous throughout the whole crazy episode. His suppliers had let him down with a high end market product, but he was in constant contact, never ever going back on his word. Sometimes, he would call after close of business to let me know when he thought the next shipment would be in, or a new ETA he had been emailed from New Wave. He was in such an unenviable position, but after seven long months, the call came that he had pa...cked up my items and they were on their way. His approach was totally customer focused, and not failure of supply focused. He was determined to see the issue to the end, and when he did, he gave me such a stabbing reassurance that no matter whatever happens outside of his control, he would be there every single step of the way to ensure that every single possible thing would be done to make it right. What an asset to Table King, and what a pleasure to do business with. thank you so much [name removed]... You are indeed a wonderful example of true customer service :) The absolutely unwavering professionalism that [name removed] upheld The fact that his suppliers took them seven months to deliver the goods!
I have bought many items from - a Noritake dinner set to small cruets and all items have been despatched promptly and are very well packaged - in fact it takes me ages to get through all the packing! The gorgeous little glass cruets are so elegant I love them and they provide quite a deal of conversation around the dinner table. Should I mention I broke my first ones and immediately ordered replacements. Unfortunately you have got me in and I go through your e-mails and "I just really need that" - there goes my nest egg. I have once had to contact you about an item and I received the utmost courtesy and very swift help.
Received both items very quickly. They were exactly as described. Both were packaged well in their own box and within a large box that was very well padded. Both arrived with no damage. The website was easy to navigate and multiple payment options available. Based on my purchase I would recommend TableKing.
Great products..Fantastic handling.
Everything about ordering from you was so easy and excellent. my wife is over the moon with the great baking bowls that I purchased from you. As a bonus I now enjoy better baking. I will continue to order from you as I have done in the past, as you prices and service are really excellent. Rob - Thornlie
Very Good Service
Confirmation of order and subsequent delivery was prompt. I purchased a Made in Japan teapot and it was packaged carefully for delivery to Darwin. Also, the photos on the website of the product were an exact match in colour to the product I purchased. The prices for goods on the website are very affordable. Huge range of products and brands. I will be purchasing again for Christmas.
Reliable and secure purchase process
Best Internet shopping experience ever!
We purchased the glass drink dispenser and the wire racks and the wine cookers. delivery was next day, the price was great and the product was exactly as described. My wife is super impressed (which says a lot ). We would no hesitation buying from table king again in the future.
My order was very easy to do. Much quicker than any other online shopping that I have done. I didn't need to speak to anyone to complete the order. The delivery was prompt and very well packed, easy to unpack and there were no breakages. The cartons were also very easy to dispose of..
Easy, efficient and very prompt
Beware!! Buy elsewhere.
Buying online involves a degree of trust. You're dealing with vendors who are often based in another state, or even country. When things go wrong, your options for dealing with things face to face may be non-existent.
I bought a platter for a friend who had admired mine. While browsing the site, I found a deal combining the platter I wanted with a small salad bowl in the same pattern so I thought I would get that for myself at the same time. When the box finally appeared, months later, it was handed over by the courier with an ominous clink...ing sound...the platter had been poorly packed and was in pieces. The salad bowl survived. I called Table King, spoke to a helpful man and emailed pictures of the problem. Time passed. Emails from me went unanswered. Phone calls were dealt with politely but promises to call back and let me know what was happening about sourcing a replacement item weren't kept. When I eventually asked for a refund, I was offered half the purchase price despite the platter being significantly more expensive than the bowl to buy individually. I was told the refund would be made via the PayPal account I had paid with. It never appeared. I'm happy for the people who have had good experiences with this company but you only find out what good customer service means when things don't go as expected. I'll be buying from Peters of Kensington next time or waiting until the big department stores have sales. Caveat emptor. Broken merchandise delivered, no refund, poor communication
Great service and communication. The only problem I had was that my email account put their communications in the Spam Bucket. If there is any delay in communication check your spam folder. I was notified of a slight delay in delivery and the goods arrived as expected. I will use them again!
Communication, product, delivery, price (dramatically cheaper than Myer for the identical product).
Excellent company to deal with
Customer call centre staff were friendly and knowledgeable on the products they sell. We needed our dinner set for Christmas and of course left it till the last minute. The manager ensured that we would get it Christmas eve and it arrived just as promised. Excellent prices and excellent service.
Great experience to deal with this company
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