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Tango Electricity

Tango Electricity Questions & Answers

3.2 from 79 reviews · View Statistics
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8 questions from our users

Wendy F.
Wendy F.asked

Hello I changed my electric bills to you guys about six’s weeks ago and have not received a bill as yet

No answers
Adam
Adamasked

Is the call center in Australia?

No answers
JOHN B.
JOHN B.asked

when will you also supply gas to Victoria?

No answers
Helen
Helenasked

When were your rates last changed and when are they likely to change again

1 answer
paul e
paul e

Hi Helen. The rates will increase. As mine now have. Tango are no longer cheap. They increase at the end of your term. I will now be moving to Elysian Energy. Rated 1, for price. I was going to be on about 21c kwh, incl gst, but can get that down to 19c kwh, with Elysian Energy. Just check Tango's current rates. You have to keep an eye on it, as it always changes.

Wendy
Wendyasked

I note that one customer says "very disappointed that there customer portal is not fully functional"
Being a future solar power customer and wanting to watch the useage etc, what does Barry mean? Does it mean you can't monitor it yet through Tango? Wendy

1 answer
Barry
Barry

Hi Wendy,
They have fixed that part of the portal so you can monitor you power usage and the amount of solar that you feed back into the system. They probably have the best customer service you are likely to come across, most helpful. They are a no frills company with very competitive rates.

Pret
Pretasked

does tango provide gas connection as well?

3 answers
Barry
Barry

Hi Pret, Not sure I did read on a Google search that they will at some stage. The best thing is to give them a ring o 1800 010 648, the good thing about this is they are in Victoria, not some far flung country who knows where.

Avi
Avi

Hi pret they don’t have a gas connection at the moment. I just moved to globird energy which I found the cheapest and had a good rating on product review give them a call till tango sort it out and come in the gas market

Avi
Avi

The switch on site from Victorian government is very good at this if you want an impartial list of retailers and plans

Oleg G
Oleg Gasked

Had never had problem with Tango for 2 years.

No answers
Joe Pape
Joe Papeasked

Hi there Tango Energy users. I am just about to switch from Origin Energy for gas and electricity supply. Can anyone please give me a reason why I shouldn't use Tango E. as my new supplier. Thanks; Joe Pape

4 answers
Ram
Ram

Nope - not from me. I've found them efficient, reliable and punctual.

Mick
Mick

Yep. Why not support Australian companies like Momentum. I was shocked when I found out this is a Chinese company. Yes it is the cheapest but not by that much. Wouldn’t you rather put down an extra $50 a year and know you are supporting an Australian company employing Australians. We don’t need to support China they are going just fine.

Hedley W.
Hedley W.

Momentum gouged me, wouldn't touch them, Tango highly recommended.

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