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Tango Electricity

Tango Electricity

3.2 from 78 reviews · View Statistics
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Reviews

  • Transparency
    3.0 (2)
  • Customer Service
    4.0 (2)
  • Rates and Fees
    5.0 (1)
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O. Manor
O. ManorGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like

Very disappointed

published

I have been with Tango for the last 4 years and was very happy with them, till my last two bills suddenly increased and I have just discovered that I have an overdue bill as they changed the cycle from 90 days to monthly, without telling me. Needless to say, my monthly bill is now close to what I was paying for 3 months, so it hardly seems worth hanging onto them, as that represents a massive increase for a one person household, who is very careful with her power usage.

Transparency
3/5
Customer Service
3/5
Barry
BarryVictoria, 3201
  • 4 reviews
  • 6 likes

Customer Portal

published

Just signed up with Tango Energy, very happy with the process good customer service and rates. As we have a solar system installed I monitor our power consumption and solar credit carefully. Very disappointed that there customer portal is not fully functional.

Transparency
3/5
Customer Service
5/5
Barry
Barry
JZ66
JZ66VIC, 3055
  • 92 reviews
  • 58 likes

Good rates and prices - but customer service has dropped since recent name/takeover

published

Questions & Answers

Wendy F.
Wendy F.asked

Hello I changed my electric bills to you guys about six’s weeks ago and have not received a bill as yet

No answers
Adam
Adamasked

Is the call center in Australia?

No answers
JOHN B.
JOHN B.asked

when will you also supply gas to Victoria?

No answers
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Details

CategoryEnergy Providers
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