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Target Australia

Target Australia

2.7 from 914 reviews

Reviews

2.1

125 reviews
5
(19)
4
(14)
3
(7)
2
(9)
1
(76)
  • Product Quality
    2.9 (79)
  • Return Claim MadeYes · No (125)
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Andrew H.

Andrew H.Greater Melbourne (Outer), VIC

Order Cancelled While Showing In Stock

published

20% toy sale started 25th June 2020.

Waited until midnight and noticed pricing was updated to reflect sale price.

Ordered some Lego technic sets. Received an email stating my order will be reviewed a few minutes later.

7.40am - order was cancelled. No reason provided and sets i was interested in now sold out.

Little wonder why Target is due to close up. Why have a sale if the online system doesn't fulfil the order.

Return Claim MadeNo
pink

pinkGreater Melbourne (Outer), VIC

  • 4 reviews

Piping Hot Tracksuit

published

I purchased a Piping Hot tracksuit this season. I am totally disappointed with the quality, it is piling and looks as if I have had it for several years. It is the more expensive of the Target tracksuit range so I expected it to maintain it's new look as it has only been worn a few times.

Product Quality
Return Claim MadeNo
Binee P.

Binee P.

  • 2 reviews

Quick delivery

published

All the goods are qualitative. Its true in size as well. My hubby love all the stuff which i did order. Get all the stuff in the time.
Very Happy Customer

Product Quality
Return Claim MadeNo
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lltotes

lltotessunshine coast

  • 9 reviews

Unreliable site info

published

Ordered & paid for 2 pairs of jeans. After taking money they sent an email stating insufficient stock. Their site still reads available stock for delivery for our region. Their information and having a refund tied up for a week makes using Target on line a waste of time. We won't use Target again but we will use Big W because they had our delivery to us within 2 days.

Return Claim MadeNo
Abby

AbbyMetropolitan Adelaide, SA

  • 5 reviews
  • Verified customer

Ordered Monday arrived Friday

published

I ordered a coat on a Monday through the app because my local store didn't have my size. A store in Northern Adelaide sent it the next day and the coat arrived Friday. I'm happy with how quickly everything got put together and completed.

Product Quality
Return Claim MadeNo
Iyad A.

Iyad A.Sydney, NSW

  • 2 reviews

Brenda at St Mary is fabulous

published

I was looking to buy floor mat, called 5 stores with no luck until I talked to Brenda at St Mary store who went and checked the floor stock, found them and kept them aside for me.
She was very welcoming when I came to pick them up.

Happy customer because of her.
Thank you

Product Quality
Return Claim MadeNo

Excessively Pilling Cardigan in just 1 week

published

Any Wonder they're going out of business. Xpensive clothing cheap quality. Store setup OK. What happened? Quality used to be better. Got a card, pilling in 1 week so bad I was dropping fluff around the house.

Product Quality
Return Claim MadeNo
Karina

KarinaNorth West, QLD

  • 4 reviews
  • Verified customer

No Wonder Company is Closing Stores

published

Placed an order four hours after the release of an item, item was available online for a further 8 plus hours. 24 hours later Target cancels order with insufficient stock. Contact customer service and get generic replies - apparently orders get sent to up to five stores and all of them are out of stock???? This is the third time this has happened in the last two months. Coastal customers appear to be given preference over remotes customers. So disappointed in Target and can understand how they are losing business and shutting down stores. One of the most uncaring, inconsiderate and incompetent companies in Australia.

Product Quality
Return Claim MadeNo
dan.taylorarcidiaco

dan.taylorarcidiacoMetropolitan Adelaide, SA

Think twice before buying ANYTHING from Target. Their product fault caused a fire

published
Product Quality
Return Claim MadeNo
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KarenSeaford

KarenSeafordGreater Melbourne (Outer), VIC

  • 4 reviews

Online order too slow

published

It should not take 10 days for an order to be picked and delivered. Order from US takes 12 days. Any halfwitted CEO would realise to compete they have to improve online ordering.

Product Quality
Return Claim MadeNo
BRUNO

BRUNOGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Bought Online 10 packs of Nappies in January 2020. Only 7 were delivered and the order was closed

published
Return Claim MadeNo
Christine

ChristineSydney

  • 3 reviews

Misleading stock information

published
Return Claim MadeNo
EMC

EMCPerth, WA

  • 5 reviews

Target should be advising of delivery delays before taking money

published

I ordered my son’s birthday present on the 7th April and am still waiting. It’s his birthday tomorrow. Have emailed customer service twice now and just got an auto reply both times. Online tracking was last updated on the 9th April stating awaiting pickup by Australia Post. I don’t know what to do. Target is obviously behind with their deliveries and customer service but I cannot believe they are still taking orders and people’s money when they are unable to deliver in a reasonable timeframe. Will not risk ordering online again.

Product Quality
Return Claim MadeNo
Zoltan Varga

Zoltan VargaSydney, NSW

  • 4 reviews

NEVER again!

published

Avoid this chain, terrible customer service and bad products! Competitors at least try harder to serve people. There, it is very hard to find things, the customer service is terrible, and when there is a problem with the product, be prepared, your money is lost.

Return Claim MadeNo
IANA

IANASouth East Queensland, QLD

  • 16 reviews

Worst Customer Service

published

Placed an online order for two items. One large and one small. Order accepted and paid. Two days later Target canceled the one item as out of stock. Shipped the smaller item and charged the full delivery fee. Now a $7 item cost $9 for delivery. No answer to multiple emails to both customer service and online shopping. Web chat. When you connect always more than 70 people in queue. When eventually you are number one, the chat cancels. Spent more than an hour on hold to speak to someone who basically said they could not do anything! Have asked to have this escalated. Not expecting a response.

Return Claim MadeNo
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Renee

ReneePerth, WA

Missing click and collect

published

I ordered a click and collect on the 23rd March, a month ago and haven't received my item!!! Three emails to customer service with no reply, a message to Facebook with no reply, phone calls on hold endlessly. You couldn't have worse customer service if you tried! Never again. You've stolen my money as far as I'm concerned

Return Claim MadeNo
Claire H.

Claire H.Perth, WA

Still waiting !!!

published

I placed an order on the 6th April with expected delivery date to be Easter Monday 13th April. I expected a few days late due to co-vid and Easter being a very busy time. Then I get an email saying ETA is 20th April. Still nothing !! I am now sending kids back to school and don’t need any of the stuff I ordered so I will be taking it back and getting a refund.

It would have been nice to have known ETA before taking my money. I have since ordered a few more things online from
other stores that have already been delivered within a few days. Also their tracking was very efficient. Next time I buy local from a small business and not Target as they obviously are too busy and do not care anyway !!

Lesson Learnt !!

Return Claim MadeNo
BByrnes

BByrnesSouth-Eastern Region, NSW

  • 3 reviews

Go to the top with your complaints!

published

A month ago I ordered a product and it never arrived. I emailed the managing director of Target and what do you know, I received an immediate refund and a gift card apologizing for the inconvenience. Don't bother chasing Target staff, go straight to the top!

Product Quality
Return Claim MadeNo
Mandy12

Mandy12Perth, WA

  • 14 reviews
  • 1 like

NEVER AGAIN! Don’t bother online ordering!

published
Return Claim MadeNo
Claire Hall

Claire HallSydney

  • 4 reviews

Online shopping frustrations!

published

Hey, don’t get me wrong- I love Target. I just wish they had more online staff to cover the obviously inundated systems they are using currently! My sale wasn’t completed!

Product Quality
Return Claim MadeNo
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Questions & Answers

Fran k

Fran kasked

In the middle of an order and then it said access denied good. Grief

1 answer
Fired Up
Fired Up

I don’t think that being denied is ‘good’.
Anyway thanks for the information.

Mandy

Mandyasked

Is it possible to exchange bras bought from target. I have my reciepts

3 answers
Fired Up
Fired Up

Underwear is excluded as per their website despite recEIpts.

phillip head
phillip head

for the correct answer ask the store

Bent O.
Bent O.

No

Donna L.

Donna L.asked

My daughter received swimwear from Target for Christmas. After wearing them only twice, the bottom and bust area are beginning to pill and the little slivers of elastic within the material are popping out (as they would on older worn out bathers). As they have been worn, and I no longer have the receipt, am I able to exchange them as they are obviously of very low quality (considering what they cost)/faulty? Thanks

2 answers
phillip head
phillip head

Ask the store

Fired Up
Fired Up

Only Target can answer

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