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On-line ordering is a joke
I ordered on-line a Dyson Vacuum Cleaner just this morning while I'm at work, finalized the order and paid (took the $ from my card right away) for it at 2.45am, received email saying that my order is in placed and currently in progress.. come at 9am after I've told everyone that I've bought the vacuum came a email from Target stating that my ordered could not be processed and allow them upto 7days to be refunded! No reason why they can not process it! It's annoying that I need to wait now for upto 7days before they can refund my $! Called the ...customer support and she just like 'oh yeah our on-line sales team will email you on how you gonna get the refund!' No help at all! You took the $ right away, then emailing me that you can not process my order without giving a reason why, then now I need to wait for my refund! What a joke Target!
failed to deliver
I ordered my daughters birthday present over a month ago. I received an email that my order is ready to be dispatched, but i still have not received my items. I have tried to contact Target but I just get a generated response back.
I understand that they have had a high number of online orders but if they do not have the items in stock they need to let us know rather then doing nothing.
I am hoping i will receive my monies back through a paypal dispute.
Target have lost a customer
Online ordering fail!!!!
Ordered Max Factor blush x 3 online. Paid w afterpay.
Order took nearly 2 weeks to deliver and 2 out of the 3 blushes were used - finger prints in the product.
Went to my local store (St Marys) but the staff inc the manager didnt know how to process the refund. I had to travel to Mt Druitt (Sunday 19.04.20 PM) where a nice guy refunded the money in seconds!
Again, another unhappy customer
Again, another unhappy customer.
Stock online showed available, Target accepted my payment, then a week later, email from Target, "Sorry out of stock"...............then "It will take up to 7 days to refund"
What sort of scam is target running, not to mention their incompetence, and refund process.
The money was out of my credit card within hours(AMEX).............sounds like they a profiteering funds on the short term money market.
Avoid their online sales ................
Shaking head in disbelief - zero stars
I ordered a laser tag game online for grandson birthday- click and collect
Paid via my Afterpay. Named him as pick up person - first name only
Cute I thought for an 8 year old to get his pressie this way . Make up a bit for it being late
Then managed to find identical product without the wait or being late for grandson birthday.
Tried to cancel order via Target customer support
Nope ! They won't cancel
As contract is with my grandson - as I said earlier
They have his first name only and he's 8 !!
I reminded them that he's 8 - they can't create a contract with him
and all my details etc are on there as the person actually paying for the thing...
Poor online customer service
Customer service is slow and poor for online orders.
Goods very slow to arrive over a month.
I ordered Christmas gifts in November they still havent arrived. Despite multiple calls and emails no answer and no goods. It takes over a week to get any response.
This is the worse online shopping experience ever.
Took my money and no product available
Shopped online (click and collect) items, total value $24. I could use my "Returns Card", value $20. That left me $4 to pay with my debit card. After entering the details and pressing enter I was asked to re-enter the details of the "Returns Card", which I did and then it said the balance was now zero and so the transaction could not go through. Next day I went to my nearest Target shop to see what could be done. They said yes balance is zero, you have to phone Target and speak to someone about it. I did that the next day. About 35 minutes afte...r talking to someone she said, your balance is zero. We will send you a gift card to the value of $20. That was five days ago. Haven't seen the gift card yet. So Target have my $20 and I have ... nothing!
Customer Service is bad
Was christmas shopping with my teenaged son, we're getting new christmas decorations all excited. When we were paying for it I notice the lady keep looking at me so I smile and continue. All paid for then this same lady came right up to me "can I check your receipt for the purchase that you have" which I shop before I entry the shop it was a chemist paper bag and two shorts and I hair straighter, which I wasn't hiding(as I didn't bring my reusable bags again) was happy to show my receipt. But the way she talk to me was horrible " I can't see i...t on here" so other customers could hear. so I show her, Then she push the receipt to me and said " whatever" I turn to my son and that's the way you don't treat a customer. I show here where it was on receipt.I ask for another lady and return all my products I have purchase., she explained that they have ask everyone. I said no you didnt there was 3 other customers with trolley and bags. I was the only one targeted. And was happy to show the receipt, it was the way she talked to me infront of my son and the way she accused me of shoplifting.I will not be returning to target.
Dyson V6 Animal Extra
Just purchased a Dyson V6 Animal extra for $350 the Dyson itself has a terrible design flaw where by it blows exhaust air into your face when I contact Target customer service regarding this issue and possible exchange I recieved very argumentative indifferent customer service I am hugely disappointed $350 is quite alot for some people I expected so much more from a company like target to assist towards resolving the issue
Ordered a toaster but got a kettle!
I ordered online a Sunbeam toaster. When delivered was a Sunbeam kettle. First I was grilled by the customer service person on the phone ~ all the names and addresses I ever used at Target ~ rather than info off my order. My responsibility to return the kettle. Had to print out paperwork and will need to go to post office. I had the parcel delivered to my work so I could avoid the post office in the first place. Now back to the beginning... waiting for my toaster to be delivered. No compensation or sorry. Never buying online at Target again.
Questions & Answers
My daughter received swimwear from Target for Christmas. After wearing them only twice, the bottom and bust area are beginning to pill and the little slivers of elastic within the material are popping out (as they would on older worn out bathers). As they have been worn, and I no longer have the receipt, am I able to exchange them as they are obviously of very low quality (considering what they cost)/faulty? Thanks
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