I bought this bassinet and upon assembly found it was missing a piece. Emailed customer service to get a replacement and was told it would be $30 + $5 postage for replacement (they come in packs of 4, I'm missing 1). I took it back and got a refund. Can't be bothered wasting any more of my time with poor customer service and products that waste my time.

This product is good for the price. It's a good size and easy enough to move around

Bassinet did not come with correct instructions and is a known problem. This was disappointing as being pregnant and trying to work out a flat pack was not fun. When phoned Tasman they wanted someone to call me back and talk me through it. And told me to be patient which I thought was a bit rich since she offered no apology.

If you buy just check you have the correct instructions. Save u the phone calls and returning to the store