- Verified customer
Poor returns and shabby service
After more than 15 years, I have just closed my TPT accounts. I get a better return from my banks on-demand savings account, and with much more flexible and convenient conditions. And having to go to the branch and fill out forms to make a withdrawal is so 19th century.
Then , to top it all, they managed to stuff up closing my accounts, with the result that documents had later to be scanned and emailed backwards and forwards, thus ensuring that the whole process has been delayed.
UPDATE: Five days after emailing the documents to them I receiv...ed a phone call in which they claimed I had still not sent them and expecting me to physically make yet another journey into Hobart to sign them again!! Honestly, people, trust your money with these clowns at your peril! (No offence intended to clowns).
Cannot fault their service
My 2 children and husband have substantial savings accounts with TPT. Occasionally I need to withdraw money from the children's accounts for biggish items, e.g. major car repairs. I can walk into TPT, complete a withdrawal application, and get a cheque drawn up right there on the spot. What I especially like is that there's no questions asked, no hard sell, no PRESSURE like the big financial institutions put on you. I can deposit money into the accounts and again, no hard sell, no "have you thought about doing this ..." and so on. Highly recommended.
Tasmanian Perpetual Trustees Limited Wills and Estate Planning
My experience with the executor at Tasmanian Perpetual Trustees in regard to will execution has been disappointing. Just three examples of many follow.
First, I was requested to nominate items I was interested in. I emailed asking if I could view the items. I was told no and even after I explained how could I express interest when I hadn't had the opportunity to see the the items, this person could not comprehend until I asked my request be passed onto management.
Second, when more than one beneficiary expressed interest in item(s), I sugge...
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.