18 questions from our users
I'm not moving interstate and I don't need storage. Are you able to help me get my belongings from Engadine to liverpool.
We can certainly help with arranging a direct move of your TAXIBOX from one property to another - trust that we've got a solution for every need!
We'd love to run through the finer details with you if you could reach out to our team on 1300 87 60 87, or you can visit our website at https://www.taxibox.com.au/booking/ for a customized quote.
Can we use taxi box to store all house hold items and furniture while our floors are being sanded? Would the taxi box stay onsite or be taken to storage?
Hi L Roch,
Sounds like you have some fun renovating coming up! Great news is that the choice is yours! You can have your TAXIBOX packed and returned to our facility OR, if you’d like to keep your TAXIBOX on site, we’ve recently introduced our brand-spanking-new on-site steel TAXIBOX that is designed to stay at your place ‘till the job is done. The benefit of the on-site TAXIBOX is that you can have your TAXIBOX right outside your front door which clearly means that you can wake up at the crack of dawn and give it a bit of TLC if you feel the need! Alternatively, you can store your TAXIBOX at our facility. Either way, the choice is yours.
For further info, please call our TAXIBOX team members on 1300 87-60-87 or if you’d like an instant quote or ready to book check out www.taxibox.com.au/booking.
Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?
Excellent question. We're only on the Eastern Seaboard (for now), so wouldn't be able to get out to Perth. Apologies if our illustrations led you up the garden path!
Best of luck with your relocation, we hope you enjoy WA!
How long would it take our taxi box to get delivered from Melbourne to Brisbane?
Excellent question! Our trucks leave Melbourne on a weekly basis, so the number of days it takes can vary depending on the day you book us in. What might be best is if we start with the day you would need your items to arrive at your door in Brisbane and we can work back from there.
If you could give us a call on 1300 87-60-87 or email email@example.com with the day you need things to arrive by, we can then work from there.
Can i access my taxis box while in storage?
Yes- you give them 24 hours notice and they’ll get your taxibox out so you can access it. They give you about a 2 hour window which really suited me. I arranged my access via an online form and then they rang me to confirm details. It was very good
Precisely what Carmel said (thanks Carmel!) - you simply head to taxibox.com.au/access/ to request access, at least 24 hours beforehand. If you did need longer than 2 hours, that's fine too, provided it's still within our opening hours.
The best part? It's completely free to access your TAXIBOX!
How much is it for 1 Taxi box please
Fantastic question - the cost of storage for one TAXIBOX can depend on how long you intend to store for and where we'll be delivering out to. For an instant quote, head to www.taxibox.com.au/booking/ and you can see precisely how much your TAXIBOX would cost.
We are packing up a house for sale, but leaving furniture mostly boxes what would I need, I tried the calculator but we are still packing at this stage. Bayside suburb and do you deliver with a weeks notice.
I got mine delivered within a days notice! I’m sure a week will be fine depending on their availability. Also, you’d be surprised how much you can fit in there. If it’s just boxes I don’t imagine you’d need more than 1 TAXIBOX :)
Firstly, big shout out to Sophie for helping – she’s right on the money with her reply. Thanks Sophie!
Each TAXIBOX can fit a room to a room and a half’s worth of belongings, so if your remaining items can fit into one room, one TAXIBOX should be fine.
A week’s notice shouldn’t be an issue – we’ll always try our hardest to make your preferred dates work.
1 bedroom set, 1tv, 1tv table, 1 3 seater lounge with ottoman, 2 side tables, 1 desk & chair, 1 bar counter with 4 chairs, 1 fridge, 1 washing machine & 1 console table. Can they fit into 1 taxibox?
Pretty sure you'll need 2 for this! I fit the below into mine, but I think the couch and otterman may put you over the edge:
- Bed frame dismantled
- 2 x large chests of drawers
- Slim wardrobe
- 2 x side tables
- 3 x suitcases
- Rolled rug
- 6 packing boxes
The Taxibox is about the size of a small van but taller, probably 1.5 x 2.5m, and then tall enough to stand a mattress in.
Chris, you hero! We love when TAXIBOXERS help other TAXIBOXERS. Much appreciated!
Liza, we may be coming in too late for this one, based on your cracking review (thanks a million!) but we’ve this handy tool which might help - https://www.taxibox.com.au/faq/storage-calculator/
We had a play ourselves and it looks like two TAXIBOXES might have been what you needed. Chris also gets bonus points for his dimension estimation, as each TAXIBOX is 2.4m long, 1.5m wide and 2.2m high externally or 2.32m long, 1.46m wide and 1.98m high internally.
How much can you fit in one taxi box and how soon can you deliver to Mornington?
The boring answer: They can typically fit between a room to a room and half's worth of belongings.
The fun answer: Try it for yourself! Use our fancy, new Storage Calculator and see precisely how much storage you need - www.taxibox.com.au/faq/storage-calculator/
We can deliver to Mornington 6 days a week (Monday - Saturday), but we only have some many slots on so many trucks. If you're looking to get things going ASAP, we'd recommend giving us a call on 1300 87-60-87 so that we can reserve a spot for you.
What is the measurement of the taxi box?
2.4m deep x 2.2m high x 1.5m wide (from https://www.taxibox.com.au/faq/storage-calculator/).
As a practical example, we fitted this in ONE taxibox:
- small study desk
- two 2-drawer filing cabinets
- washing machine
- small round dining table (upside down on top of desk, filing cabinets and washing machine)
- separate fridge and freezer (upright; fairly small, but still full size)
- queen mattress (on its side, but not the bed base which went in another box)
- a few small things to fill the gaps
We didn't have anything that wouldn't fit, though sometimes it was a bit of a jigsaw maximising the space. We used four boxes to move from one three-bedroom home to another, but in hindsight we should have used five, because the "last few things" were more than we estimated and we needed to make numerous trips with full cars as well, which we could have eliminated. We also moved stuff from our garden (plants, mower, etc.) using a trailer.
I moving out of my house which has a drive way on a slope. Would it be hard to deliver the boxes up the slope or do you have something that would work for this? Thanks Emma
Our forklifts are usually pretty good at handling a sloped driveway, but if you’re concerned it’s a good idea to take a few photos and email through to firstname.lastname@example.org. You could also give us a buzz on 1300 87-60-87 and we’ll check out the property on Google Street View.
Hope that helps, let us know if you have any other questions.
Can you move Taxiboxes from Melbourne to Perth? Cheers
Thanks so much for reaching out. Perth is a little beyond our remit at the moment, as we operate purely within Melbourne, Sydney and Brisbane. As we continue to grow, Perth may become a possibility, but we imagine you're probably looking for something a little more immediate.
Jax - Thanks for responding as well, we really appreciate you helping out.
I have swap of wardrobes One pick up from 50 Church st Balmain. NSW 2041 3 shelves and 5 draws then going to12 Leys Ave Lilyfield NSW 2040 to drop off to 12 Leys Ave Lilyfield pick up another wardrobe ,shower screen plus wardrobe door wardrobe door panel .
to drop back to Balmain .
Are you available to do this next week or before .?
We can offer this service.
For 1 TAXIBOX this would involve $129 for the TAXIBOX for the month. The first delivery out to Balmain will be free of charge, The delivery to Lilyfield will then be $99 and then there would be a final delivery fee of an additional $99 to get the TAXIBOX delivered back to Balmain from Lilyfield.
We currently have very limited spots available before christmas, please call us on 1300 87-60-87 and we can book you in for the closest available date.
How long does it take from Sydney to Melbourne?
Thanks for your enquiry.
We generally ask for at least 14 days notice for interstate deliveries, although we're normally pretty good at bringing these timeframes a bit earlier if need be! Please let us know if we can clarify further. If you'd like to proceed with a quote/booking, please visit our booking page at www.taxibox.com.au/booking or call 1300 87-60-87.
Can I put the taxi box I hire in a place o my choosing”?
Our unique delivery method means that as long as the access to your property meets some really basic requirements we should be able to place your TAXIBOX in the perfect spot for you! If access to your property is an issue, we also have the ability to deliver TAXIBOXES into on-street parking and options available for apartment buildings and those tricky inner suburbs! You can check out the full details on our website at https://www.taxibox.com.au/delivery/.
Hope this helps!
Hi and thanks if you can respond to the following questions please?
1. What materials the taxi boxes made from?
2. Are they waterproof in case it rains before I have packed it up and it is collected from my home?
3. How long can I take to pack up my taxi box once it is delivered to my home and before it is collected at your facility?
4. Can I get a discount if I pay in advance for 6 months storage at your facility?
5. Can I access the taxi box once it is being held in your storage facility?
6. Is there a weight for each taxi box? For example it it contains furniture?
7. Can you tell me which items that cannot be stored (besides the obvious items such as food, explosives etc, perishables?)
8. Do I provide my own lock?
9. Is there a cost for the taxi box to be delivered?
10. Is there another cost when the taxi box collected and;
11. Is there another cost if the delivery address is different to that of the collection address?
Thanks, Sandra Angus.
Some great questions you’ve raised! *rubbing hands together*, let’s give it a go.
1. The TAXIBOXES are made from a breathable wood composite that allows the contents inside to breath while safely indoors at our facility and avoids mould and mildew.
2. They certainly are! TAXIBOXES are delivered with a weatherproof cover which protects them from the elements, including rain. In fact, we have some TAXIBOXES that are left on-site for many months at a time.
3. If delivered into a private space (driveway, garage, front yard etc), you can have as long as you like to load your TAXIBOX! Under some circumstances (ie deliveries on the street or tricky inner city locations) there may be restrictions on times – see www.taxibox.com.au/delivery for further info.
4. 6+ month discounts are automatically applied whether a prepayment takes place or not. These discounts apply to waiving or reducing the final re-delivery fees. If storing for 12+ months and prepaying, we can look to apply even more discounts to the monthly storage rates.
5. You most certainly can access your TAXIBOX at our facility once in storage. This is free of charge. All that’s required for access is to provide us with at least 24 hours notice.
6. Each TAXIBOX can hold up to 1000kg of weight. This is normally far in excess of what most household items would weigh.
7. The vast majority of household items can be stored in a TAXIBOX. For a list of prohibited items, please see question 18 on our FAQ page at www.taxibox.com.au/faq.
8. You can provide your own lock, although most customers simply purchase our TAXIBOX locks at a cost of $10.90. This is completely optional.
9. Delivery of your TAXIBOX is free.
10. For mobile self-storage, there is no pick-up fee. If storing your TAXIBOX at your place, a pick-up fee may apply depending on the length of storage. See www.taxibox.com.au/booking for an instant quote.
11. Re-delivery fees at the end of the storage term are dependent on the suburb we are re-delivering to and the length of storage. See www.taxibox.com.au/booking for an instant quote where you can experiment with different suburbs and time frames.
Hope the above helps! Feel free to call us on 1300 87-60-87 to find out more or you can also respond here. Finally – you can also view our FAQ page which has plenty of information – www.taxibox.com.au/faq.
What is the price for hiring a Taxi box ?
Thanks very much for your question! There are a few factors that can influence your pricing with TAXIBOX such as whether you're moving home or storing, the number of TAXIBOXES you require, and the travel locations. It can be tricky to give you the lowest possible price without this basic info.
That being said, we like to be really upfront and transparent about our pricing so please feel free to visit www.taxibox.com.au/booking for an instant online quote, tailored to your needs, or give us a call on 1300 87-60-67!
We hired two taxi boxes to relocate from Brisbane to Melbourne and stored for a month and paid 2000$ in total. Initial delivery charges were calculated to Dandenong and was free of charge. Do we have to pay extra 300$ for moving boxes from Dandenong to Berwick, To our new address.?its just 25km difference.
Wow - we're terribly sorry for the delay in answering this! We've only recently seen these reviews on productreview.com.au and only came across this question now. I trust it's been sorted by now? If not, can you please give us a call on 1300 87-60-87, asking to speak with Kate? Please mention this website when calling. Kind regards - TAXIBOX Team.
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