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TAXIBOX

TAXIBOX Questions & Answers

4.8 from 938 reviews · View Statistics
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25 questions from our users

dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

Interiors-are-me
Interiors-are-measked

Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.

Ed d
Ed dasked

Do you move between melb and Perth outer suburbs

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM

Renee
Reneeasked

We are moving interstate . Melbourne to Cairns . Can taxibox deliver from Melboune - Cairns?

2 answers
Renee
Renee

i need :
we deliver - you pack - we move

Taxibox
TAXIBOX T.Taxibox

Hi Renee, sadly we don't operate in sunny Cairns! At this stage our services are in Melbourne, Sydney and Brisbane. Kind Regards, TAXIBOX Team

Sarah
Sarahasked

Hi, we have about 6 very large plants which won’t fit in a car. Can we move them in a taxi box?

3 answers
Charles Morgan
Charles Morgan

Hi Sarah ,
Yes .....I think you could so long as you maybe packed blankets around the bases so as to support and stop them moving around . Our 2 boxes were taken away to storage for a while and returned and seriously hardly a thing was out of place inside !
Charles

Andrew
Andrew

Yep, depends on height - I think the box is about 2.2 metre high approx. so if they’re shorter than that they would be very suitable. Just need to make sure they don’t fall over somehow, maybe lash them together & pack things around the bases like Charles said a/a. Bloody good service, cost effective and efficient too!

Taxibox
TAXIBOX T.Taxibox

Hi Sarah! We totally get it, plants are like babies right!? We don't recommend storing plants in a TAXIBOX as they will obviously go without sunlight and water for that period of time so we can't promise they'll come out alive (as sinister as that sounds). That being said we have had customers pop them in for a quick move but as the others have said just make sure they are nice and secure for transit. Kind Regards, TAXIBOX Team

Ari
Ariasked

We are moving into our new places soon. However, we have to be out of our current residency before the new places are ready. If we were to pack up and needed things stored for 2-3 days and then delivered to the new places... would that be possible with Taxibox?

2 answers
Bruce D.
Bruce D.

If you are loading and packing yourself Taxibox will save the double handling that would be required using a conventional storage facility.

Taxibox
TAXIBOX T.Taxibox

Hi Ari, this is definitely something we can help with, in fact its one of our specialties! We can deliver a TAXIBOX to your current address, you load it/them up with your belongings and we can pick up and take it back to our secure storage facility until you're ready to receive them the other end. The beauty of this as Bruce has touched on is its all one service - no messy double handling. Let us know if you have any further questions at all or give our lovely team a call on 1300 87 60 87. We look forward to hearing from you. Kind Regards, TAXIBOX Team

Lorna
Lornaasked

What happens to my storage if not paid for

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Lorna,

We’re always happy to work with you to arrange a flexible payment arrangement if you find you’re suddenly experiencing some financial stress. In the event your account has become severely overdue and we’ve not received payment over a significant period, your TAXIBOX may be escalated to auction however this is an absolute last resort and we’ll make every effort to help avoid this with you.

Kind Regards,
TAXIBOX Team.

Kash R.
Kash R.asked

I'm not moving interstate and I don't need storage. Are you able to help me get my belongings from Engadine to liverpool.

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Kash,

We can certainly help with arranging a direct move of your TAXIBOX from one property to another - trust that we've got a solution for every need!

We'd love to run through the finer details with you if you could reach out to our team on 1300 87 60 87, or you can visit our website at https://www.taxibox.com.au/booking/ for a customized quote.

Kind Regards,
TAXIBOX Team.

L Roch
L Rochasked

Can we use taxi box to store all house hold items and furniture while our floors are being sanded? Would the taxi box stay onsite or be taken to storage?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi L Roch,

Sounds like you have some fun renovating coming up! Great news is that the choice is yours! You can have your TAXIBOX packed and returned to our facility OR, if you’d like to keep your TAXIBOX on site, we’ve recently introduced our brand-spanking-new on-site steel TAXIBOX that is designed to stay at your place ‘till the job is done. The benefit of the on-site TAXIBOX is that you can have your TAXIBOX right outside your front door which clearly means that you can wake up at the crack of dawn and give it a bit of TLC if you feel the need! Alternatively, you can store your TAXIBOX at our facility. Either way, the choice is yours.

For further info, please call our TAXIBOX team members on 1300 87-60-87 or if you’d like an instant quote or ready to book check out www.taxibox.com.au/booking.

Kind Regards,
TAXIBOX Team

Caz
Cazasked

Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?

3 answers
Taxibox
TAXIBOX T.Taxibox

Hi Caz,

Excellent question. We're only on the Eastern Seaboard (for now), so wouldn't be able to get out to Perth. Apologies if our illustrations led you up the garden path!

Best of luck with your relocation, we hope you enjoy WA!

Kind regards,
TAXIBOX Team

Renee
Renee

do you deliver to cairns

Taxibox
TAXIBOX T.Taxibox

Hi Renee - Cairns is a little far north of our service area with our delivery radius mainly limited to inner metropolitan Brisbane, and some areas of the Gold Coast!

Kind Regards,
TAXIBOX Team.

Nicola
Nicolaasked

How long would it take our taxi box to get delivered from Melbourne to Brisbane?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Nicola,

Excellent question! Our trucks leave Melbourne on a weekly basis, so the number of days it takes can vary depending on the day you book us in. What might be best is if we start with the day you would need your items to arrive at your door in Brisbane and we can work back from there.

If you could give us a call on 1300 87-60-87 or email info@taxibox.com.au with the day you need things to arrive by, we can then work from there.

Kind regards,
TAXIBOX Team

koon
koonasked

Can i access my taxis box while in storage?

2 answers
Carmel
Carmel

Yes- you give them 24 hours notice and they’ll get your taxibox out so you can access it. They give you about a 2 hour window which really suited me. I arranged my access via an online form and then they rang me to confirm details. It was very good

Taxibox
TAXIBOX T.Taxibox

Hello,

Precisely what Carmel said (thanks Carmel!) - you simply head to taxibox.com.au/access/ to request access, at least 24 hours beforehand. If you did need longer than 2 hours, that's fine too, provided it's still within our opening hours.

The best part? It's completely free to access your TAXIBOX!

Kind regards,
TAXIBOX Team

Jo-Ann S.
Jo-Ann S.asked

How much is it for 1 Taxi box please

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Jo-Ann,
Fantastic question - the cost of storage for one TAXIBOX can depend on how long you intend to store for and where we'll be delivering out to. For an instant quote, head to www.taxibox.com.au/booking/ and you can see precisely how much your TAXIBOX would cost.
Kind regards,
TAXIBOX Team

Peterlyn S
Peterlyn Sasked

We are packing up a house for sale, but leaving furniture mostly boxes what would I need, I tried the calculator but we are still packing at this stage. Bayside suburb and do you deliver with a weeks notice.
Thankyou

3 answers
Sophie
Sophie

I got mine delivered within a days notice! I’m sure a week will be fine depending on their availability. Also, you’d be surprised how much you can fit in there. If it’s just boxes I don’t imagine you’d need more than 1 TAXIBOX :)

Peterlyn S
Peterlyn S

That's great information thank you :o)

Taxibox
TAXIBOX T.Taxibox

Hi Peterlyn,

Firstly, big shout out to Sophie for helping – she’s right on the money with her reply. Thanks Sophie!

Each TAXIBOX can fit a room to a room and a half’s worth of belongings, so if your remaining items can fit into one room, one TAXIBOX should be fine.

A week’s notice shouldn’t be an issue – we’ll always try our hardest to make your preferred dates work.

Kind regards,
TAXIBOX Team

Anne
Anneasked

1 bedroom set, 1tv, 1tv table, 1 3 seater lounge with ottoman, 2 side tables, 1 desk & chair, 1 bar counter with 4 chairs, 1 fridge, 1 washing machine & 1 console table. Can they fit into 1 taxibox?

3 answers
Chris D
Chris D

Pretty sure you'll need 2 for this! I fit the below into mine, but I think the couch and otterman may put you over the edge:

- Bed frame dismantled
- Mattress
- 2 x large chests of drawers
- Slim wardrobe
- 2 x side tables
- 3 x suitcases
- BBQ
- Rolled rug
- 6 packing boxes

The Taxibox is about the size of a small van but taller, probably 1.5 x 2.5m, and then tall enough to stand a mattress in.

Liza
Liza

No, you will need 2 taxiboxes for all of those things.

Taxibox
TAXIBOX T.Taxibox

Chris, you hero! We love when TAXIBOXERS help other TAXIBOXERS. Much appreciated!

Liza, we may be coming in too late for this one, based on your cracking review (thanks a million!) but we’ve this handy tool which might help - https://www.taxibox.com.au/faq/storage-calculator/

We had a play ourselves and it looks like two TAXIBOXES might have been what you needed. Chris also gets bonus points for his dimension estimation, as each TAXIBOX is 2.4m long, 1.5m wide and 2.2m high externally or 2.32m long, 1.46m wide and 1.98m high internally.

Kind regards,
TAXIBOX Team

Rach
Rachasked

How much can you fit in one taxi box and how soon can you deliver to Mornington?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Rach,
Excellent question!
The boring answer: They can typically fit between a room to a room and half's worth of belongings.
The fun answer: Try it for yourself! Use our fancy, new Storage Calculator and see precisely how much storage you need - www.taxibox.com.au/faq/storage-calculator/

We can deliver to Mornington 6 days a week (Monday - Saturday), but we only have some many slots on so many trucks. If you're looking to get things going ASAP, we'd recommend giving us a call on 1300 87-60-87 so that we can reserve a spot for you.

Kind regards,
TAXIBOX Team

Brenda C
Brenda Casked

What is the measurement of the taxi box?

1 answer
Ben
Ben

2.4m deep x 2.2m high x 1.5m wide (from https://www.taxibox.com.au/faq/storage-calculator/).

As a practical example, we fitted this in ONE taxibox:

- small study desk
- two 2-drawer filing cabinets
- washing machine
- small round dining table (upside down on top of desk, filing cabinets and washing machine)
- separate fridge and freezer (upright; fairly small, but still full size)
- queen mattress (on its side, but not the bed base which went in another box)
- a few small things to fill the gaps

We didn't have anything that wouldn't fit, though sometimes it was a bit of a jigsaw maximising the space. We used four boxes to move from one three-bedroom home to another, but in hindsight we should have used five, because the "last few things" were more than we estimated and we needed to make numerous trips with full cars as well, which we could have eliminated. We also moved stuff from our garden (plants, mower, etc.) using a trailer.

Emma R
Emma Rasked

I moving out of my house which has a drive way on a slope. Would it be hard to deliver the boxes up the slope or do you have something that would work for this? Thanks Emma

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Emma,
Our forklifts are usually pretty good at handling a sloped driveway, but if you’re concerned it’s a good idea to take a few photos and email through to info@taxibox.com.au. You could also give us a buzz on 1300 87-60-87 and we’ll check out the property on Google Street View.
Hope that helps, let us know if you have any other questions.

Kind regards,
TAXIBOX Team

Kidon
Kidonasked

Can you move Taxiboxes from Melbourne to Perth? Cheers

2 answers
Jax
Jax

Hi Kiddon,
I'm just a customer, try here
www.taxibox.com.au

Taxibox
TAXIBOX T.Taxibox

Hi Kidon,
Thanks so much for reaching out. Perth is a little beyond our remit at the moment, as we operate purely within Melbourne, Sydney and Brisbane. As we continue to grow, Perth may become a possibility, but we imagine you're probably looking for something a little more immediate.

Jax - Thanks for responding as well, we really appreciate you helping out.

Kind regards,
TAXIBOX Team

Julie
Julieasked

I have swap of wardrobes One pick up from 50 Church st Balmain. NSW 2041 3 shelves and 5 draws then going to12 Leys Ave Lilyfield NSW 2040 to drop off to 12 Leys Ave Lilyfield pick up another wardrobe ,shower screen plus wardrobe door wardrobe door panel .
to drop back to Balmain .
Are you available to do this next week or before .?

2 answers
Taxibox
TAXIBOX T.Taxibox

Hi Julie,
We can offer this service.
For 1 TAXIBOX this would involve $129 for the TAXIBOX for the month. The first delivery out to Balmain will be free of charge, The delivery to Lilyfield will then be $99 and then there would be a final delivery fee of an additional $99 to get the TAXIBOX delivered back to Balmain from Lilyfield.
We currently have very limited spots available before christmas, please call us on 1300 87-60-87 and we can book you in for the closest available date.
Thanks!

Julie
Julie

I have made a mistake ,I don't need this service I wanted a removal of furniture from deliver too then pick up furniture and return with .
not what is proposed here . Thank you . julie

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