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TAXIBOX

TAXIBOX (page 2 of 32)

4.8 from 634 reviews

Reviews

4.8

634 reviews
5
(565)
4
(45)
3
(12)
2
(4)
1
(8)
  • Customer Service
    4.9 (199)
  • Job Satisfaction
    4.9 (164)
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Reviewer Photos & Videos

Lara

LaraSouth East Queensland, QLD

  • 2 reviews

Easy as

published

Was great using Taxibox. Friendly staff, easy to order. At drop off address, driving left in great position, so we could still use our driveway, which was great!! Thank you

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationBrisbane (Hendra)
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Lauren Parker

Lauren ParkerNorth Queensland, QLD

Fantastic!!!!

published

Thank you for making my experience fantastic. All staff were absolutely respectful, returned phone calls, understanding and well manners on the phone. Would defiantly look to recommend for the future.

Service TypeOn-Site Storage

The reviewer stated that an incentive was offered for this review

Sonia U.

Sonia U.Sydney, NSW

Easy and smooth

published
Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationSydney East (Erskineville)
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Positive experience, easy process, all staff extremely helpful

published

Great service, good website, smooth processes, all interactions with staff were positive and everyone was very friendly and helpful! Perfect solution when moving between places, I definitely recommend this service.

Customer Service
Service TypeOn-Site Storage
Office LocationSydney East (Erskineville)

Made the process of moving so easy

published

Had to use taxi box as I was between places. Couldn’t be more helpful on the phone. Spoke to loads of different people but each one was standout. 100% would use again.

Customer Service
Job Satisfaction
Service TypeOn-Site Storage
Office LocationSydney East (Erskineville)
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Service

published

Friendly to deal with, delivery service was on time and the driver was so helpful
A very good business to deal with and would recommend to anyone considering a storage Solution

Customer Service
Job Satisfaction
Service TypeOn-Site Storage
Office LocationMelbourne Local (Mordialloc)
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The reviewer stated that an incentive was offered for this review

Julie

Julie

  • 2 reviews

Furniture storage

published

In general we were happy with Taxibox but i do have some concerns about the possible dampness in one of the boxes. Some of my cabinets had a fine layer of what looked like mould growing on the outside walls, this did clean of easily and was not in all the boxes as we had 3 taxiboxes.
Regards

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationMelbourne South-East (Braeside)
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1 comment
Taxibox
TAXIBOX T.Taxibox
Sarah

SarahGreater Melbourne (Inner), VIC

So easy!

published

Awesome door to door service. The customer service and the drivers were all friendly and helpful. Thanks Andrew for the efficient drop off. A great service to use when renovating!

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationMelbourne South-East (Braeside)
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Easy and Efficient. Excellent customer service!

published

As a first time customer I booked Taxibox for my interstate relocation as they were the cheapest quote available. I was so impressed with the level of customer service, the online booking system and overall efficiency of the drop off and pick up. Andrew (Melbourne) who delivered the Taxibox was so incredibly accommodating and friendly and an absolute pleasure to deal with. Thanks Andrew and the Taxibox team!!

Customer Service
Job Satisfaction
Service TypeMoving Interstate
Office LocationMelbourne South-East (Braeside)
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Tim

TimGreater Melbourne (Inner), VIC

  • 2 reviews

So easy,

published

It was so easy, I had two crates delivered and packed them over Easter.

Taxibox also accommodated me when I had to change my relocation dates. Flexible and good customer service

Customer Service
Job Satisfaction
Service TypeOn-Site Storage
Office LocationMelbourne North (Brunswick)
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Sally

Sally

  • 4 reviews
  • Verified customer

Overall the experience was ok, but I would not use the service again.

published

Storage was fine, I had two Taxibox's stored for around 14 months. Contents were clean and dust free when I opened them and there was no damage. I had a bad experience with the driver & early pickup on delivery of a box back to me - I contacted Taxibox via two separate channels (a direct email and via their website) and received no response to either, so I'm not really sure they care about feedback unless it's positive. Overall the experience was ok, but I would not use the service again.

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationMelbourne South-East (Braeside)
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5 comments
Taxibox
TAXIBOX T.Taxibox
Taxibox
TAXIBOX T.Taxibox
Taxibox
TAXIBOX T.Taxibox
Pania

PaniaGreater Melbourne (Inner), VIC

Excellent service

published

I would definitely tell others about your product.... Is time saving and efficient. I will use your business ongoing when I know I can rely on your services. Thank you

Customer Service
Job Satisfaction
Service TypeOn-Site Storage
Office LocationMelbourne South-East (Braeside)
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The reviewer stated that an incentive was offered for this review

Deb Gunn

Deb GunnGreater Melbourne (Outer), VIC

  • 3 reviews

Great service

published

Everything occurred as promised. Taxi box delivered, I packed, taxi box was put into storage and delivered as arranged to my new address. Punctuality A++. My taxi boxes were well looked after and arrived on the date and timelines specified. Very pleased with some quirky emails and updates from my taxi box/es. I would highly recommend Taxibox. I will use them again if the need arises. Thank you xx

Customer Service
Service TypeMobile Self-Storage
Office LocationMelbourne North (Brunswick)
Jo Smyth

Jo SmythGreater Melbourne (Outer), VIC

Attention to detail

published

Taxi box have been very flexible whilst addressing my current privacy issues and concerns. A peace of mind provided at a very stressful time, delivered as promised. The driver was polite and efficient, thank you

Job Satisfaction
Service TypeOn-Site Storage
Tiff

TiffSydney, NSW

Exactly what I needed

published

The Taxibox team are super friendly and so helpful. They made my relocation so simple and easy. They were to schedule on all occasions - dropping off the empty box, picking up the filled box then dropping it off again at the new location. Everything went smoothly. Their service and what they provide is so clever and I commend them on their brilliant business model. Thanks Taxibox Team for all of your help!

Customer Service
Job Satisfaction
Service TypeMoving Interstate
Office LocationSydney Central (Wentworth Point)
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Jhub

JhubSydney, NSW

Quick and easy

published

The taxibox made storing an apartment worth of furniture and personal belongings while I was overseas for two years easy and cost effective. I would definitely use them again in the future.

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationSydney East (Erskineville)
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Euripanopeus ..

Euripanopeus ..Metropolitan Adelaide, SA

Fabio was Fantastic

published

Taxibox is a good example of how a well set up company can provide quality service. I used Taxibox for 3 months, the delivery and re-delivery of the boxes was impacted by COVID-19 and was part of complex moving parts involving removalists and other factors. Fabio (Melbourne base) was the Taxibox representative involved in delivering and re-delivering the boxes, in both occasions he provided a very friendly, efficient service, including flexibility to incorporate trailers. I am more than happy with the experience and would highly recommend Taxibox. And if you are lucky enough to have Fabio as your delivery person, well expect great service.

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationMelbourne North (Brunswick)
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bec.bingham

bec.binghamSydney, NSW

Amazing customer service!

published

We will definitely be using these guys again. Their website is super easy to use, their customer service was beyond exceptional (nothing was ever a problem), also easy to book and access throughout our booking period.

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationSydney East (Erskineville)
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Jessub K

Jessub KGreater Melbourne (Inner), VIC

Very thorough, no surprises

published

When I made the booking, the service person asked a ton of questions to ensure there was no surprises.
The delivery service always texted me well in advance when to expect delivery and provided GPS tracked webpage to see exactly where the vehicle was.
This company would be my #1 choice if I need the service again

Customer Service
Job Satisfaction
Service TypeOn-Site Storage
Office LocationMelbourne Local (Mordialloc)
See all answers
Jenifer A.

Jenifer A.Greater Melbourne (Outer), VIC

I LOVE taxi box, the people AND it’s humour!

published

I LOVE taxi box, the people that makes it GREAT! Very professional and polite. And the humour of taxi box itself! Amazing people Amazing services
Will def reminder you. THANK YOU

Customer Service
Service TypeMobile Self-Storage and On-Site Storage
Office LocationMelbourne South-East (Braeside)
Page 2 of 32
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Questions & Answers

Kash R.

Kash R.asked

I'm not moving interstate and I don't need storage. Are you able to help me get my belongings from Engadine to liverpool.

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Kash,

We can certainly help with arranging a direct move of your TAXIBOX from one property to another - trust that we've got a solution for every need!

We'd love to run through the finer details with you if you could reach out to our team on 1300 87 60 87, or you can visit our website at https://www.taxibox.com.au/booking/ for a customized quote.

Kind Regards,
TAXIBOX Team.

L Roch

L Rochasked

Can we use taxi box to store all house hold items and furniture while our floors are being sanded? Would the taxi box stay onsite or be taken to storage?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi L Roch,

Sounds like you have some fun renovating coming up! Great news is that the choice is yours! You can have your TAXIBOX packed and returned to our facility OR, if you’d like to keep your TAXIBOX on site, we’ve recently introduced our brand-spanking-new on-site steel TAXIBOX that is designed to stay at your place ‘till the job is done. The benefit of the on-site TAXIBOX is that you can have your TAXIBOX right outside your front door which clearly means that you can wake up at the crack of dawn and give it a bit of TLC if you feel the need! Alternatively, you can store your TAXIBOX at our facility. Either way, the choice is yours.

For further info, please call our TAXIBOX team members on 1300 87-60-87 or if you’d like an instant quote or ready to book check out www.taxibox.com.au/booking.

Kind Regards,
TAXIBOX Team

Caz

Cazasked

Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Caz,

Excellent question. We're only on the Eastern Seaboard (for now), so wouldn't be able to get out to Perth. Apologies if our illustrations led you up the garden path!

Best of luck with your relocation, we hope you enjoy WA!

Kind regards,
TAXIBOX Team

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