Reviewer Photos & Videos
In general we were happy with Taxibox but i do have some concerns about the possible dampness in one of the boxes. Some of my cabinets had a fine layer of what looked like mould growing on the outside walls, this did clean of easily and was not in all the boxes as we had 3 taxiboxes.
Easy and Efficient. Excellent customer service!
As a first time customer I booked Taxibox for my interstate relocation as they were the cheapest quote available. I was so impressed with the level of customer service, the online booking system and overall efficiency of the drop off and pick up. Andrew (Melbourne) who delivered the Taxibox was so incredibly accommodating and friendly and an absolute pleasure to deal with. Thanks Andrew and the Taxibox team!!
- Verified customer
Overall the experience was ok, but I would not use the service again.
Storage was fine, I had two Taxibox's stored for around 14 months. Contents were clean and dust free when I opened them and there was no damage. I had a bad experience with the driver & early pickup on delivery of a box back to me - I contacted Taxibox via two separate channels (a direct email and via their website) and received no response to either, so I'm not really sure they care about feedback unless it's positive. Overall the experience was ok, but I would not use the service again.
Everything occurred as promised. Taxi box delivered, I packed, taxi box was put into storage and delivered as arranged to my new address. Punctuality A++. My taxi boxes were well looked after and arrived on the date and timelines specified. Very pleased with some quirky emails and updates from my taxi box/es. I would highly recommend Taxibox. I will use them again if the need arises. Thank you xx
Exactly what I needed
The Taxibox team are super friendly and so helpful. They made my relocation so simple and easy. They were to schedule on all occasions - dropping off the empty box, picking up the filled box then dropping it off again at the new location. Everything went smoothly. Their service and what they provide is so clever and I commend them on their brilliant business model. Thanks Taxibox Team for all of your help!
Fabio was Fantastic
Taxibox is a good example of how a well set up company can provide quality service. I used Taxibox for 3 months, the delivery and re-delivery of the boxes was impacted by COVID-19 and was part of complex moving parts involving removalists and other factors. Fabio (Melbourne base) was the Taxibox representative involved in delivering and re-delivering the boxes, in both occasions he provided a very friendly, efficient service, including flexibility to incorporate trailers. I am more than happy with the experience and would highly recommend Taxibox. And if you are lucky enough to have Fabio as your delivery person, well expect great service.
Very thorough, no surprises
When I made the booking, the service person asked a ton of questions to ensure there was no surprises.
The delivery service always texted me well in advance when to expect delivery and provided GPS tracked webpage to see exactly where the vehicle was.
This company would be my #1 choice if I need the service again
Questions & Answers
I'm not moving interstate and I don't need storage. Are you able to help me get my belongings from Engadine to liverpool.
We can certainly help with arranging a direct move of your TAXIBOX from one property to another - trust that we've got a solution for every need!
We'd love to run through the finer details with you if you could reach out to our team on 1300 87 60 87, or you can visit our website at https://www.taxibox.com.au/booking/ for a customized quote.
Can we use taxi box to store all house hold items and furniture while our floors are being sanded? Would the taxi box stay onsite or be taken to storage?
Hi L Roch,
Sounds like you have some fun renovating coming up! Great news is that the choice is yours! You can have your TAXIBOX packed and returned to our facility OR, if you’d like to keep your TAXIBOX on site, we’ve recently introduced our brand-spanking-new on-site steel TAXIBOX that is designed to stay at your place ‘till the job is done. The benefit of the on-site TAXIBOX is that you can have your TAXIBOX right outside your front door which clearly means that you can wake up at the crack of dawn and give it a bit of TLC if you feel the need! Alternatively, you can store your TAXIBOX at our facility. Either way, the choice is yours.
For further info, please call our TAXIBOX team members on 1300 87-60-87 or if you’d like an instant quote or ready to book check out www.taxibox.com.au/booking.
Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?
Excellent question. We're only on the Eastern Seaboard (for now), so wouldn't be able to get out to Perth. Apologies if our illustrations led you up the garden path!
Best of luck with your relocation, we hope you enjoy WA!
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