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TAXIBOX
4.8 from 907 reviews · View Statistics
See the Best Storage Providers in 2021 as rated by Australians on ProductReview.com.au.
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Sue from Brisbane
Sue from BrisbaneSouth East Queensland, QLD
  • Verified

Great Experience

published

Fantastic service, had a 3 bed townhouse and got it into 3 taxi boxes. I ordered 4 just in case and they don't charge if you don't use it, which was great peace of mind. I loved how they texted you 30mins before arriving. Dan (delivery and forklift driver) was super friendly & did an awesome job. Hopefully when I get them delivered it will be the same experience. Would definitely recommend.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
  • Verified

Was a really good experience.

published

- 2 bedroom apartment
- Interstate move during COVID
- Move was started and finished on time and I had to change a couple of things due to COVID, it went smoothly the guys at Taxibox were incredibly attentive and flexible. Would happily recommend!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationBrisbane (Hendra)
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Tanya S.
Tanya S.Sydney, NSW
  • Verified

So convenient with great service!!

published
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney Central (Wentworth Point)
Gabrielle S.
Gabrielle S.South East Queensland, QLD
  • Verified

This was perfect!!!

published

3 bedroom house moved a few suburbs closer to the city. Started and finished exactly on time. Service was amazing. Have moved several times and this was by far the best way to go.

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
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Belinda Mills
Belinda MillsSydney, NSW
  • Verified

Amazing option for us to move during lockdown!

published

We had to move our 3+ bed house during lockdown between two "LGA's of concern". Taxibox delivered the boxes on time and where we directed them to go. After a couple of days we realised we had put two boxes in a bad position on our property so asked Taxibox to move them - it was no problem at all! Then the boxes we stored overnight and delivered perfectly to our new property. We had a week to pack the boxes and a week to unpack at the other end and totally made the move not only achievable but also almost enjoyable! We will totally consider moving this way in the future if we ever need to move again - definitely recommend it to others!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

g10e
g10eSouth East Queensland, QLD
  • 2 reviews
  • Verified

Great company, great service.

published

Whole process was smooth and everything happened on schedule. TaxiBox supplied the boxes, stored the boxes and re-delivered the boxes all on time and with minimum fuss. They have a great business model that just works. Couldn't recommend them highly enough. Would definitely use them again.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Steve
SteveSydney, NSW
  • Verified

Great storage service

published

TaxiBox took care of our belongs from our old 4 bedroom home for 18 months. The service was well-priced and timely, and we certainly no qualms recommending the service to anyone. Thank you.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
John bond
John bondGreater Melbourne (Outer), VIC
  • Verified

Good service

published

On time everytime, great notification. 4 bedroom move, staff are great in the field and in the office. I would definitely use Taxi box service again. Kind regards yo all staff, John.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne North (Brunswick)
Rob C.
Rob C.Greater Melbourne (Inner), VIC
  • Verified

Great service and super convenient

published

We moved with two taxi boxes (one additional organised at a later stage
). The entire process was so convenient and simple. It has to have been one of the best service experiences I've had in terms of delivery and also when I had enquiries and needed to call. Delivery was on time and efficient. The boxes themselves really solid and had faith that things would be safe stored in them. I would definitely recommend to others and if we have to move (hope not) I'd use them again for short term. Thanks!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne North (Brunswick)
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Review collected in partnership with Taxibox

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K P.
K P.Greater Melbourne (Inner), VIC
  • Verified

Very helpful at every step

published

The move was a single room box and over a short distance. The box arrived on time and wasn't taken on time but I was contacted to be kept up to date and in the loop, and I was given options.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
  • Verified

Great service, a brilliant solution

published

We stored an entire 2 bed house for 2 years, and taxibox was a great, cost effective solution. Our delivery driver (the German guy if you're reading this, taxibox) had a very helpful can-do attitude even with our difficult access. Plenty of time to pack/unpack. Zero damage to the contents. Highly recommended

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
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Review collected in partnership with Taxibox

Lisa
LisaSouth East Queensland, QLD
  • 3 reviews
  • Verified

Exceeded all expectations, fantastic solution

published

We moved a 4 bedroom house, Taxi Box stored this for approx 3 months. We used 4 boxes.
Taxi Box made the whole process extremely stress free. Every time I called them before or during the process they were always happy to help.
Was also a great price compared to other storage options out there.
Online system was also easy to work.
Would highly recommend.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Storage Providers

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Asw
Asw
  • 2 reviews
  • Verified

Great Service

published

Every part of the journey with Taxi box has been fantastic so helpful and service was very prompt and efficient I would highly recommend TAXIBOX to anybody who is moving and needs short term storage

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne North (Brunswick)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

  • Verified

Seamless move thanks to Taxibox

published

We had a 2 week gap between sale of our old house and settlement on our new property and a friend suggested Taxibox. From the moment of my first enquiry, to the delivery of the 3 taxi boxes and finally the redelivery 2 weeks later at our new home we had a smooth run with Taxibox. Communication was clear and efficient, the advice about how many boxes we needed was spot on, delivery drivers were friendly and helpful and were able to manoeuvre the taxi boxes with amazing dexterity. Highly recommend this Taxibox for anyone needing moving and storage as we did.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Highly recommend

published

1 taxi box perfect for large studio apartment. Alex from taxi box was super helpful, polite and funny. Dropped off first thing in the morning and picked up 11am, finished nice and easy.
Highly recommended

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
Page 1 of 10

Questions & Answers

Renee
Reneeasked

We are moving interstate . Melbourne to Cairns . Can taxibox deliver from Melboune - Cairns?

2 answers
Renee
Renee

i need :
we deliver - you pack - we move

Taxibox
TAXIBOX T.Taxibox

Hi Renee, sadly we don't operate in sunny Cairns! At this stage our services are in Melbourne, Sydney and Brisbane. Kind Regards, TAXIBOX Team

Sarah
Sarahasked

Hi, we have about 6 very large plants which won’t fit in a car. Can we move them in a taxi box?

3 answers
Charles Morgan
Charles Morgan

Hi Sarah ,
Yes .....I think you could so long as you maybe packed blankets around the bases so as to support and stop them moving around . Our 2 boxes were taken away to storage for a while and returned and seriously hardly a thing was out of place inside !
Charles

Andrew
Andrew

Yep, depends on height - I think the box is about 2.2 metre high approx. so if they’re shorter than that they would be very suitable. Just need to make sure they don’t fall over somehow, maybe lash them together & pack things around the bases like Charles said a/a. Bloody good service, cost effective and efficient too!

Taxibox
TAXIBOX T.Taxibox

Hi Sarah! We totally get it, plants are like babies right!? We don't recommend storing plants in a TAXIBOX as they will obviously go without sunlight and water for that period of time so we can't promise they'll come out alive (as sinister as that sounds). That being said we have had customers pop them in for a quick move but as the others have said just make sure they are nice and secure for transit. Kind Regards, TAXIBOX Team

Ari
Ariasked

We are moving into our new places soon. However, we have to be out of our current residency before the new places are ready. If we were to pack up and needed things stored for 2-3 days and then delivered to the new places... would that be possible with Taxibox?

2 answers
Bruce D.
Bruce D.

If you are loading and packing yourself Taxibox will save the double handling that would be required using a conventional storage facility.

Taxibox
TAXIBOX T.Taxibox

Hi Ari, this is definitely something we can help with, in fact its one of our specialties! We can deliver a TAXIBOX to your current address, you load it/them up with your belongings and we can pick up and take it back to our secure storage facility until you're ready to receive them the other end. The beauty of this as Bruce has touched on is its all one service - no messy double handling. Let us know if you have any further questions at all or give our lovely team a call on 1300 87 60 87. We look forward to hearing from you. Kind Regards, TAXIBOX Team

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