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TAXIBOX
4.8 from 907 reviews · View Statistics
See the Best Storage Providers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.9
185 reviews
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  • Verified

Unreal! Really helpful

published

Was amazing! I left it really late for a pick up but they came through with the goods and really helped me.out of some trouble! Will use again without doubt

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
K P.
K P.Greater Melbourne (Inner), VIC
  • Verified

Very helpful at every step

published

The move was a single room box and over a short distance. The box arrived on time and wasn't taken on time but I was contacted to be kept up to date and in the loop, and I was given options.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Niki M.
Niki M.Greater Melbourne (Outer), VIC

Steep driveway a breeze for Taxibox

published

Great team. Helpful and accommodating. We needed one Taxibox delivered to a very steep driveway in an awkward location and they did it with ease. Brilliant idea to use a forklift.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
  • Verified

Great service, a brilliant solution

published

We stored an entire 2 bed house for 2 years, and taxibox was a great, cost effective solution. Our delivery driver (the German guy if you're reading this, taxibox) had a very helpful can-do attitude even with our difficult access. Plenty of time to pack/unpack. Zero damage to the contents. Highly recommended

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
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Review collected in partnership with Taxibox

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  • Verified

Worst experience ever

published

I have used many Removalist companies recently. Taxibox was by far the worst experience. My items were basically “thrown”
Into the Taxibox’s with zero care. A stone table was completely cracked including matching chairs. Upholstery on lounges and chairs were ripped due to poor packing. Outdoor furniture was broken. Boxes were smashed. Boxes of fine China were broken. The entire experience resulted in 80 per cent of my furniture was damaged. When I emailed to notify them they refused to help and kept using excuses.

Rates and Fees
3/5
Job Satisfaction
1/5
Timeliness
3/5
Customer Service
1/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.Taxibox
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

Shane
ShaneSydney, NSW
  • 2 reviews
  • Verified

A brilliant solution to our lack of storage

published

The convenience, efficiency and user friendliness of TAXIBOX was outstanding. For 10 years, all our precious items that we didn't have room to store in house have been safe and cared for. Pick and delivery on time, access so easy to arrange. Thanks to all at Taxibox - especially Steve.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
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Review collected in partnership with Taxibox

Delivery service was excellent!

published

Needed this service to increase storage for my business. Was worried about fitting onsite storage at this tight space but professionally fitted. Took only 5 minutes to set up! Wonderful teamwork and great service.

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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The reviewer stated that an incentive was offered for this review

  • Verified

Excellent service

published

1 Taxi Box was delivered on time and the tracking made it easier for me to prepare for the arrival of the box. The size of the box perfectly fit on my front yard

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
  • Verified

Seamless move thanks to Taxibox

published

We had a 2 week gap between sale of our old house and settlement on our new property and a friend suggested Taxibox. From the moment of my first enquiry, to the delivery of the 3 taxi boxes and finally the redelivery 2 weeks later at our new home we had a smooth run with Taxibox. Communication was clear and efficient, the advice about how many boxes we needed was spot on, delivery drivers were friendly and helpful and were able to manoeuvre the taxi boxes with amazing dexterity. Highly recommend this Taxibox for anyone needing moving and storage as we did.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

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Heather
HeatherVictoria
  • Verified

Amazing how much you can fit in, especially if you’re good at Tetris!

published

Lockdown 4.0 caused a messy end to my relationship. Everyone at Taxibox were incredibly helpful and supportive, especially Lauren. My belongings are now safe while I find a new home.

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Stuart
StuartSydney, NSW
  • 2 reviews
  • Verified

Great service - storage boxes in as new condition - reasonable pricing

published

Moved 3 bedroom house into 3 x boxes located on site. Boxes were delivered in an as new condition.
Boxes remained on site for 6 months during major renovation.
Had to update the final date a few times due to delays in building.
Each time service was professional and efficient.
Boxes were dropped off on time and in the right location. Similarly picked up on time without incident.
This is a great storage solution at an affordable price. Highly recommend and have already

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Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
Bruce D.
Bruce D.Mid North Coast, NSW
  • 3 reviews
  • 1 like

The answer to cancel out double handeling.

published

Part of a big move from interstate. Great help in making our old home presentable for sale.
Goods held over until we sold and our new home was ready to accept the extra goods.

Incentivised Review No
Service Type
  • On-Site Storage
Storage Providers

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Cassandra F.
Cassandra F.Sydney, NSW
  • 2 reviews
  • Verified

Easy, convenient interstate move

published
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Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
  • Verified

I love this company!

published

I am moving a 1 bedroom apartment for the second time. Yesterday my Taxi box was delivered by Frank, the same driver as last time. He has been just as amazing the second time around. The car park entrance to my apartment is extremely narrow and he did a fantastic job of navigating the lumps bumps and drains coming out of the walls.

Could not recommend enough, Taxibox, Frank is an asset to your company!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Myk
MykGreater Melbourne (Inner), VIC
  • Verified

Be storage option in town

published

Very convenient the way you get Taxibox to your place, load it up and friendly Staff will come and collect. Easy and simple is that. Worked well for us. Thanks

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
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Questions & Answers

Renee
Reneeasked

We are moving interstate . Melbourne to Cairns . Can taxibox deliver from Melboune - Cairns?

2 answers
Renee
Renee

i need :
we deliver - you pack - we move

Taxibox
TAXIBOX T.Taxibox

Hi Renee, sadly we don't operate in sunny Cairns! At this stage our services are in Melbourne, Sydney and Brisbane. Kind Regards, TAXIBOX Team

Sarah
Sarahasked

Hi, we have about 6 very large plants which won’t fit in a car. Can we move them in a taxi box?

3 answers
Charles Morgan
Charles Morgan

Hi Sarah ,
Yes .....I think you could so long as you maybe packed blankets around the bases so as to support and stop them moving around . Our 2 boxes were taken away to storage for a while and returned and seriously hardly a thing was out of place inside !
Charles

Andrew
Andrew

Yep, depends on height - I think the box is about 2.2 metre high approx. so if they’re shorter than that they would be very suitable. Just need to make sure they don’t fall over somehow, maybe lash them together & pack things around the bases like Charles said a/a. Bloody good service, cost effective and efficient too!

Taxibox
TAXIBOX T.Taxibox

Hi Sarah! We totally get it, plants are like babies right!? We don't recommend storing plants in a TAXIBOX as they will obviously go without sunlight and water for that period of time so we can't promise they'll come out alive (as sinister as that sounds). That being said we have had customers pop them in for a quick move but as the others have said just make sure they are nice and secure for transit. Kind Regards, TAXIBOX Team

Ari
Ariasked

We are moving into our new places soon. However, we have to be out of our current residency before the new places are ready. If we were to pack up and needed things stored for 2-3 days and then delivered to the new places... would that be possible with Taxibox?

2 answers
Bruce D.
Bruce D.

If you are loading and packing yourself Taxibox will save the double handling that would be required using a conventional storage facility.

Taxibox
TAXIBOX T.Taxibox

Hi Ari, this is definitely something we can help with, in fact its one of our specialties! We can deliver a TAXIBOX to your current address, you load it/them up with your belongings and we can pick up and take it back to our secure storage facility until you're ready to receive them the other end. The beauty of this as Bruce has touched on is its all one service - no messy double handling. Let us know if you have any further questions at all or give our lovely team a call on 1300 87 60 87. We look forward to hearing from you. Kind Regards, TAXIBOX Team

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