1 photo
TAXIBOX
4.8 from 908 reviews · View Statistics
See the Best Storage Providers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Taxibox

Reviews

4.8
93 reviews
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Gil and Lisa
Gil and Lisa
  • 2 reviews
  • Verified

Absolutely brilliant move!

published

Moving is difficult. Moving in a pandemic is ridiculously difficult. Then add to that moving a 1 bedroom apartment full of stuff for a brother in hospital from Melbourne to Sydney is next level. Taxibox were brilliant! They were upbeat and helpful, they were professional and they were organised. The whole process was impressive. I would totally recommend using their services.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • Verified

Was a really good experience.

published

- 2 bedroom apartment
- Interstate move during COVID
- Move was started and finished on time and I had to change a couple of things due to COVID, it went smoothly the guys at Taxibox were incredibly attentive and flexible. Would happily recommend!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Jake
Jake Greater Melbourne (Inner), VIC
  • Verified

Great service

published

Large apartment. Interstate. On time all the time! Amazing, loved my experience from start to finish. Fantastic company! Drivers on both ends of the service were legends. Loved Frank the tank!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Spready
Spready
  • 2 reviews
  • 2 likes
  • Verified

Great friendly honest service!

published

3 bed townhouse move interstate from Sydney to Brisbane. Started with a box to declutter and store whilst we sold our house, then another 3 boxes which were shipped to the Brisbane storage facility and stored for a month till ready to move into our new home. Box drop offs and pick ups were prompt and the Sydney warehouse team in Erskinville were so helpful when I turned up to find a box I needed to put something in was actually already moved to the interstate depot…the manager there organized for my stuff to be taken to that depot and placed in the box…talk about going an extra mile for a customer! Highly recommend!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Storage Providers

Find out how TAXIBOX compares to other Storage Providers

Know better, choose better.

Compare all
  • Verified

Great for interstate move!

published

We used Taxibox to move our 2 bedroom apartment from Sydney to Melbourne. Everything went smoothly. Our things arrived safely and on time. Definitely would use again for future moves!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Nigel
NigelSydney, NSW
  • 4 reviews
  • Verified

Very convenient

published

Moved a 2 bedroom apartment with lots of garage tools. The move from Sydney to Brisbane. Used 3 Taxibox's The staff were very accommodating to any needs & changes made. As it was a large move we needed access to the box and an extra box. It was very easy to arrange.

  • Thumbnail
  • Thumbnail
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

  • Verified

Would definitely use TaxiBox again

published

Benny was amazing! He was so helpful and professional. He went above and beyond to get our things to us safely. All the updates plus able to track the truck in real time was also fantastic.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)

Excellent delivery and pick up

published

We very much appreciate the professionalism of Taxibox for our big move to Melbourne from Sydney. Excellent delivery and pick up in both states by the skillful drivers. Customer service were friendly and very helpful. Thank you Taxibox!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside) and Sydney East (Erskineville)
Tom P.
Tom P.Greater Melbourne (Inner), VIC
  • Verified

Andrew is a legend

published

Moving interstate is a hassle enough, but I live in a very awkward spot with very little access.

Andrew, a driver in Melbourne, is an absolute champion and a credit to taxibox. He managed to fit the box in a tight spot, and go beyond the scope to help me unpack it in less than 10 minutes. Fast, friendly and efficient service. I couldn’t be happier and he’s made the move a lot less stressful for me. Thank you Andrew!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Storage Providers

Find out how TAXIBOX compares to other Storage Providers

Know better, choose better.

Compare all
Cassandra F.
Cassandra F.Sydney, NSW
  • 2 reviews
  • Verified

Easy, convenient interstate move

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Cat
CatPerth
  • 4 reviews
  • 5 likes
  • Verified

Won’t go the extra mile -literally

published

Nice call centre staff but management POOR! Spent time filling info, got quote approved. When they called the following day the management refused to come to our area, despite us falling in the postcode and metro. Said we were outside the border (600m) and would not service area. We also offered additional payment, but they obviously don’t need the business. Wasted 2 days of my time.

Job Satisfaction
1/5
Customer Service
1/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
Cat
Cat

500m from boundary, I’d say that isn’t exactly customer focus.

Taxibox
TAXIBOX T.Taxibox
Paz
PazGreater Melbourne (Inner), VIC
  • 3 reviews

Easy, hassle-free service

published

The whole process from booking ... to delivery and pick up ... was easy and hassle-free. Excellent email and text message communication. Punctual. Taxibox was able to pull right up to my garage for easy loading. A clean interior. Strong waterproof covering. Hardy lock supplied. I moved the equivalent of 1 room, interstate.

  • Thumbnail
  • Thumbnail
  • Thumbnail
Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Storage Providers

Find out how TAXIBOX compares to other Storage Providers

Know better, choose better.

Compare all
  • Verified

Absolutely recommend Taxibox!

published

Absolutely recommend! We used Taxi box to move from Melbourne to Brisbane, taking advantage of the 30 minute load option. Taxi box was delivered outside our city apartment and we were easily able to load in the 30 minute window. The driver was very friendly and helpful. The whole process was very efficient and easy.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
KaM
KaMSouth East Queensland, QLD
  • Verified

Sydney to Brisbane made easy

published

We moved a Taxibox full of belongings from Sydney to Brisbane and it was a brilliant service from start to finish. The office staff and drivers were all very polite and helpful which added to the overall great experience of dealing with this company. The real time tracking is excellent. I would not hesitate to use them again. Thank you Taxibox for a fantastic service.

Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
  • Verified

Great interstate delivery service - highly recommend.

published

Interstate move MEL-SYD our stuff was picked up and delivered to our new home in just 5 days! Professional, reliable and on time. Would definitely use Taxibox again. They even send you a GPS tracker of the delivery truck so you know exactly what time to expect them - to the minute.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne North (Brunswick)
Page 1 of 4

Questions & Answers

Ed d
Ed dasked

Do you move between melb and Perth outer suburbs

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM

Renee
Reneeasked

We are moving interstate . Melbourne to Cairns . Can taxibox deliver from Melboune - Cairns?

2 answers
Renee
Renee

i need :
we deliver - you pack - we move

Taxibox
TAXIBOX T.Taxibox

Hi Renee, sadly we don't operate in sunny Cairns! At this stage our services are in Melbourne, Sydney and Brisbane. Kind Regards, TAXIBOX Team

Sarah
Sarahasked

Hi, we have about 6 very large plants which won’t fit in a car. Can we move them in a taxi box?

3 answers
Charles Morgan
Charles Morgan

Hi Sarah ,
Yes .....I think you could so long as you maybe packed blankets around the bases so as to support and stop them moving around . Our 2 boxes were taken away to storage for a while and returned and seriously hardly a thing was out of place inside !
Charles

Andrew
Andrew

Yep, depends on height - I think the box is about 2.2 metre high approx. so if they’re shorter than that they would be very suitable. Just need to make sure they don’t fall over somehow, maybe lash them together & pack things around the bases like Charles said a/a. Bloody good service, cost effective and efficient too!

Taxibox
TAXIBOX T.Taxibox

Hi Sarah! We totally get it, plants are like babies right!? We don't recommend storing plants in a TAXIBOX as they will obviously go without sunlight and water for that period of time so we can't promise they'll come out alive (as sinister as that sounds). That being said we have had customers pop them in for a quick move but as the others have said just make sure they are nice and secure for transit. Kind Regards, TAXIBOX Team

See all TAXIBOX questions

Get an answer from our members and Taxibox representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.