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TAXIBOX

TAXIBOX (page 2 of 23)

4.8 from 459 reviews

Reviews

Review distribution

5 star
405
4 star
35
3 star
9
2 star
4
1 star
6

Best SERVICE ever, nice people, good communication

published

I rate this service very highly. Its a good idea, its convenient, and it worked like clockwork. The option to have the taxi boxes in storage prior to delivery at the new address is perfect for a mid address change holiday - rent free! Very competitively priced, I will use them again.

Customer Service
Job Satisfaction
Office LocationBrisbane (Hendra)
Service TypeMobile Self-Storage
See all answers

Great service

published

Super easy to deal with. Just a hastle free experience. Communication was great. Would definitely recommend then to anyone and we will not hesitate to use them again. Nice work

Service TypeMobile Self-Storage
Jessica

JessicaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Worked perfectly

published

Could not have been easier. I had my Taxibox delivered before I even got quotes from other companies. I changed my pick up dates a few times because I can’t adult and the guys were so friendly and it was no issue at all. The marketing team need a pat on the back because every communication was hilarious (except the smack talk about fruit on pizza, stop that)

Customer Service
Job Satisfaction
Office LocationMelbourne South-East (Braeside)
Service TypeMobile Self-Storage
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Great service and product, unless trying to deliver into the middle the city.

published

Fantastic product and service, only issue is if you require to store the boxes in metered parking spaces, getting the permits is a nightmare. I'd avoid in this situation if possible, but if you have a yard or non-metered parking, fantastic.

Customer Service
Job Satisfaction
Service TypeMoving Interstate

Lucy

LucySydney, NSW

  • 2 reviews

Loved!

published

Absolutely loved my TaxiBox experience. The team were amazingly helpful, the service exceptional and the beloved contents of my home were in perfect condition after 7 months away. Thank you so much for everything. I will recommend and use again!

Customer Service
Office LocationSydney East (Erskineville)
Service TypeMobile Self-Storage

Monika B

Monika BGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

ABSOLUTELY PERFECT

published

Happy Customer, Using Taxibox was a fantastic experience. Everything happened on schedule. Online staff were pleasant and delivery people were great. No hassles at all. Would highly recommend. Made the whole process simple and cost effective.

Customer Service
Office LocationMelbourne South-East (Braeside)
Service TypeMobile Self-Storage and On-Site Storage

Alex S.

Alex S.Greater Melbourne (Metropolitan), VIC

Very Satisfied with the Taxi Box Service

published
Customer Service
Job Satisfaction
Office LocationMelbourne North (Brunswick)
Service TypeOn-Site Storage
See all answers

Jenni

JenniGreater Melbourne (Metropolitan), VIC

Taxi Box service and staff was efficient and friendly. Would highly recommend A++

published

Taxi Box was delivered and picked up at the agreed time/date. Taxi Box was clean and secure. Staff were efficient and friendly. I would both use again if needed and recommend to others as a storage option when renovating as I did. A++ service !

Customer Service
Job Satisfaction
Office LocationMelbourne South-East (Braeside)
Service TypeOn-Site Storage
See all answers

The reviewer stated that an incentive was offered for this review

Aldi

AldiSydney, NSW

The best customer service in Australia !!!

published

Very efficient, friendly staff: customer support and drivers, easy mobile friendly and automated process. From the beginning to the end of your storage experience they take care of you. Little gifts, music playlists are just some of the perks that add value to the service. Cheaper compared to other storage options as well.

Customer Service
Office LocationSydney East (Erskineville)
Service TypeMobile Self-Storage

Affordable and reliable service

published

Great service, very easy to organise and all ran smoothly on the day of delivery in Sydney and in Brisbane! Very affordable and reliable way to move furniture etc interstate.

Customer Service
Office LocationSydney East (Erskineville)
Service TypeMoving Interstate

Holly H.

Holly H.South East Queensland, QLD

Wonderful customer service

published

The friendliest and most helpful staff on the phone and in person. Easy to book, simple to figure out costs and a really pleasant experience, which is rare these days!

Customer Service
Job Satisfaction
Service TypeOn-Site Storage

Adelaide P.

Adelaide P.Greater Melbourne (Metropolitan), VIC

Absolutely fantastic

published

Fabulous staff, friendly and understanding in difficult situations. Appreciate their willingness to go the extra mile. Took the time to deliver again when I'd been over optimistic about access the first time and had resolved the issue. Really glad I chose them

Customer Service
Office LocationMelbourne Local (Mordialloc)
Service TypeOn-Site Storage

Sophie

SophieGreater Melbourne (Metropolitan), VIC

Saved me!

published

Needing to move out at very short notice is never fun. TAXIBOX was my saviour. Easy to book, affordable and their staff are so so friendly! No charge if you need to access your TAXIBOX at any time either! They seriously took a lot of stress out of moving. Would highly recommend.

Customer Service
Job Satisfaction
Office LocationMelbourne South-East (Braeside)
Service TypeMobile Self-Storage
See all answers

Great service

published

It worked really well for us. Delivery, pick up and the re-delivery and pick up to the new address was brilliant. They were on time, curt IOU’s and very convenient

Customer Service
Office LocationSydney East (Erskineville)
Service TypeMobile Self-Storage

The best!

published

Taxi Box is the best! Highly recommend them. Would definitely use Taxi Box for storage again.
Everything about this service was great! A big thanks for making everything so easy guys!

Customer Service
Job Satisfaction
Office LocationMelbourne South-East (Braeside)
Service TypeOn-Site Storage
See all answers

100/100

published

Couldn't ask for anything better. Excellent price, service, speed of response, and quality.
Would use them again in a heartbeat. Especially loved the truck tracker so you could see exactly when the box was arriving or being taken away.

Customer Service
Job Satisfaction
Office LocationBrisbane (Hendra)
Service TypeMoving Interstate
See all answers

Unbelievable service

published

Taxiboxes are the only way to move .
-Professional
-Easy
-Excellent price
Book them now .
I ordered 7 and can not believe how easy the process was . You even follow them arriving on google.
AMAZING all round !!
Thank you for making our move a lot easier.
Amanda Geale

Customer Service
Job Satisfaction
Office LocationSydney East (Erskineville)
Service TypeMobile Self-Storage
See all answers

Sam

SamQueensland

  • 2 reviews
  • 1 like

Box and delivery are great, transparency of fine details was poor

published

Actual box, delivery and delivery drivers were excellent. Transparency of the finer details such as billing, costs, IMPORTANT details severely lacked and could be described as somewhat deceiving. Likely wouldn’t use Taxi Box again in the future.

Service TypeMobile Self-Storage
2 comments
Taxibox
TAXIBOX T.Taxibox
Taxibox
TAXIBOX T.Taxibox

Great help during Reno of garage

published

These 2 boxes were perfect for temp storage of all my garage stuff whilst we renovated the garage. Very convenient as we had them dropped off in the front yard . The driver was very obliging in placing the boxes in a position that also allowed us to have both cars parked in the driveway as well as being able to access the boxes.
Terrific idea and would use again. Highly recommended

Customer Service
Job Satisfaction
Office LocationSydney East (Erskineville)
Service TypeMobile Self-Storage
See all answers

Happy Seller

Happy Seller

  • 2 reviews

Excellent service

published

Have used Taxibox twice and both times was super impressed by their professionalism, punctuality and helpfulness. Had difficult pick up points in Kirribilli and Waverton and the Taxibox arrived and left with no hassle. Will definitely use them again.

Customer Service
Service TypeMobile Self-Storage and On-Site Storage

Page 2 of 23

Questions & Answers

Jo-Ann S.

Jo-Ann S.asked

How much is it for 1 Taxi box please

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Jo-Ann,
Fantastic question - the cost of storage for one TAXIBOX can depend on how long you intend to store for and where we'll be delivering out to. For an instant quote, head to www.taxibox.com.au/booking/ and you can see precisely how much your TAXIBOX would cost.
Kind regards,
TAXIBOX Team


Peterlyn S

Peterlyn Sasked

We are packing up a house for sale, but leaving furniture mostly boxes what would I need, I tried the calculator but we are still packing at this stage. Bayside suburb and do you deliver with a weeks notice.
Thankyou

3 answers
Sophie
Sophie

I got mine delivered within a days notice! I’m sure a week will be fine depending on their availability. Also, you’d be surprised how much you can fit in there. If it’s just boxes I don’t imagine you’d need more than 1 TAXIBOX :)

Peterlyn S
Peterlyn S

That's great information thank you :o)

Taxibox
TAXIBOX T.Taxibox

Hi Peterlyn,

Firstly, big shout out to Sophie for helping – she’s right on the money with her reply. Thanks Sophie!

Each TAXIBOX can fit a room to a room and a half’s worth of belongings, so if your remaining items can fit into one room, one TAXIBOX should be fine.

A week’s notice shouldn’t be an issue – we’ll always try our hardest to make your preferred dates work.

Kind regards,
TAXIBOX Team


Anne

Anneasked

1 bedroom set, 1tv, 1tv table, 1 3 seater lounge with ottoman, 2 side tables, 1 desk & chair, 1 bar counter with 4 chairs, 1 fridge, 1 washing machine & 1 console table. Can they fit into 1 taxibox?

3 answers
Chris D
Chris D

Pretty sure you'll need 2 for this! I fit the below into mine, but I think the couch and otterman may put you over the edge:

- Bed frame dismantled
- Mattress
- 2 x large chests of drawers
- Slim wardrobe
- 2 x side tables
- 3 x suitcases
- BBQ
- Rolled rug
- 6 packing boxes

The Taxibox is about the size of a small van but taller, probably 1.5 x 2.5m, and then tall enough to stand a mattress in.

Liza
Liza

No, you will need 2 taxiboxes for all of those things.

Taxibox
TAXIBOX T.Taxibox

Chris, you hero! We love when TAXIBOXERS help other TAXIBOXERS. Much appreciated!

Liza, we may be coming in too late for this one, based on your cracking review (thanks a million!) but we’ve this handy tool which might help - https://www.taxibox.com.au/faq/storage-calculator/

We had a play ourselves and it looks like two TAXIBOXES might have been what you needed. Chris also gets bonus points for his dimension estimation, as each TAXIBOX is 2.4m long, 1.5m wide and 2.2m high externally or 2.32m long, 1.46m wide and 1.98m high internally.

Kind regards,
TAXIBOX Team


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