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TAXIBOX

TAXIBOX (page 3 of 44)

4.8 from 868 reviews · View Statistics

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AMAZING

published

7 years ago we moved from Sydney to Melbourne and had a great experience with Taxibox. A month ago we moved back to Sydney from Melbourne and used Taxibox and again, had an even better experience. Both the Sydney and Melbourne team were utterly amazing - but especially the guys in Melbourne, Beau and the driver Frank, were so helpful and went above and beyond when we needed another Taxibox with very little notice. (Thanks Beau - you lifesaver).

Highly recommend if you're moving locally or interstate or if you just need some flexible and affordable storage. Amazing and I'll always use and recommend! Just awesome.

Thanks legends!!!

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  • Verified

Very convenient

published

Easy to book and to set up and manage payments. Reliable delivery and easy process to organise re-delivery. Staff (delivery people and when calling in (e.g. for booking in re-delivery)) really helpful and friendly. Highly recommend.

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Review collected in partnership with Taxibox

Excellent customer service

published

The guys at Taxibox were super helpful and went above their role when we did the 30 min pack. Every body was Very friendly, clean easy accessible site. Would recommend and would use again
Thanks everyone

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Natalie

Natalie Sydney, NSW

  • Verified

Highly Recommend Taxibox Service

published

Such a great tool - we were renovating (putting a pool and extending our house at the same time). We were able to move things in and out at our own leisure - i even ran a fridge and washing machine out of it - cant speak highly enough about it!

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Review collected in partnership with Taxibox

Made my move super easy!

published

The whole process was so easy and service was great. Would definitely recommend using a taxi box for a move especially if you don’t have a whole bunch of stuff to move. Great value for money!

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Margaret Mc

Margaret McSydney, NSW

  • 2 reviews

So easy to use

published

We used taxi box for 6 months whilst we renovated- the whole process from ordering to delivery, storage and re- delivery was simple courteous and humorous.
Would definitely use again when required

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So awesome and easy

published

Using Taxibox was just so easy. We had to move quickly and store some additional furniture. The delivery, storage, and return were perfect. Would definitely consider using again if we have to move.

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  • Verified

best service

published

from beginning too the end everyone of the staff I had contact with were extremely helpful and friendly. They even gave advice on how to pack the boxes and helped me save a few coins.

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Review collected in partnership with Taxibox

Wayne Richardson

Wayne RichardsonGreater Melbourne (Outer), VIC

  • Verified

There is bigger boxes or pods for cheaper

published

Still waiting for all but 5 days of the month's payment to be refunded, was told an email would be sent the day the empty box arrived back at depot.

1 comment
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TAXIBOX T.Taxibox
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  • Verified

Easy, convenient, fast and friendly customer service

published

We used a Taxibox recently when we were selling our home. We packed it at our old place, stored it for a couple of months, and then had it redelivered to our new house. It was amazingly convenient and very easy to organise. Every time I needed to check something out or ask a question, I was able to quickly get through to someone on the phone. All our stuff was dry and in good condition when we loaded it. Very satisfied, would use again.

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Review collected in partnership with Taxibox

Ruby

Ruby

  • 2 reviews

Went beyond my expectation

published

Big thank you to the Taxibox team for going the extra mile! Special mention to the Melbourne team for their professional help to move during Covid crisis. Cannot fault the team, highly recommended.

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Bruce

Bruce South East Queensland, QLD

Great service and driver Benny is a champ!

published

Effective service with on time delivery and customer friendly attitude which is so important both over the phone and at the point of delivery - we will use again for sure

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Michael

MichaelSouth East Queensland, QLD

Fantastic idea and product

published

The whole idea of Taxi box is fantastic. For the smaller storage or for getting your gear stored in a rather difficult access spot ( like mine!), the Taxibax concept is wonderful.
The booking staff were very helpful, and the delivery and pickup crew made the exercise pain free!
Thank you TaxiBox for helping to make my house move so smooth.

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sambagirl

sambagirl

  • 2 reviews
  • Verified

Life Savers

published

Taxibox were professional and helpful throughout the booking process. When the box arrived the delivery man was efficient, cheerful, thorough and careful. I will be using them next time I have to move -- thanks for making a stressful time easier.

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Review collected in partnership with Taxibox

aWinner

aWinnerGreater Melbourne (Outer), VIC

  • Verified

Absolutely what l needed! Awesome service.

published

It was a pleasure and easy to talk with real people.
The staff provided great positive service and easy transactions.
The transport delivery and pick up was always on time.
All in all l was very satisfied.

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clemrobin

clemrobinGreater Melbourne (Inner), VIC

These guys are pros!

published

Booking via the website and follow up phone call was so easy and efficient - first time user so saved $50 with a promo code too. Delivery truck was also quick and efficient. Highly recommend.

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Unable to provide service on a booked date

published
1 comment
Taxibox
TAXIBOX T.Taxibox
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Greggo

GreggoSouth East Queensland, QLD

Problem free Help.

published

They were great to deal with and the Taxibox obeys the 'Sit/Stay' command perfectly. The staff were very helpful and accommodating. Communication was very easy and the Box delivery amd pick up was very timely and well communicated with the tracking link they send you.

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Would recommend!

published

Excellent over the phone, service, patient, practical, would use again as a solo person moving interstate, great tidy size too. Moved interstate and able to work through options well and size prior to booking the box.

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Great service

published

Really easy to deal with & no fuss for pick up or delivery. We had three boxes delivered but only used two & as promised no additional charges. I would definitely use Taxi box again.

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Page 3 of 44
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Questions & Answers

Lorna

Lornaasked

What happens to my storage if not paid for

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Lorna,

We’re always happy to work with you to arrange a flexible payment arrangement if you find you’re suddenly experiencing some financial stress. In the event your account has become severely overdue and we’ve not received payment over a significant period, your TAXIBOX may be escalated to auction however this is an absolute last resort and we’ll make every effort to help avoid this with you.

Kind Regards,
TAXIBOX Team.

Kash R.

Kash R.asked

I'm not moving interstate and I don't need storage. Are you able to help me get my belongings from Engadine to liverpool.

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Kash,

We can certainly help with arranging a direct move of your TAXIBOX from one property to another - trust that we've got a solution for every need!

We'd love to run through the finer details with you if you could reach out to our team on 1300 87 60 87, or you can visit our website at https://www.taxibox.com.au/booking/ for a customized quote.

Kind Regards,
TAXIBOX Team.

L Roch

L Rochasked

Can we use taxi box to store all house hold items and furniture while our floors are being sanded? Would the taxi box stay onsite or be taken to storage?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi L Roch,

Sounds like you have some fun renovating coming up! Great news is that the choice is yours! You can have your TAXIBOX packed and returned to our facility OR, if you’d like to keep your TAXIBOX on site, we’ve recently introduced our brand-spanking-new on-site steel TAXIBOX that is designed to stay at your place ‘till the job is done. The benefit of the on-site TAXIBOX is that you can have your TAXIBOX right outside your front door which clearly means that you can wake up at the crack of dawn and give it a bit of TLC if you feel the need! Alternatively, you can store your TAXIBOX at our facility. Either way, the choice is yours.

For further info, please call our TAXIBOX team members on 1300 87-60-87 or if you’d like an instant quote or ready to book check out www.taxibox.com.au/booking.

Kind Regards,
TAXIBOX Team

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