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TAXIBOX
4.8 from 963 reviews · View Statistics
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Reviews

4.8
102 reviews
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Cat
CatPerth
  • 4 reviews
  • 5 likes
  • Verified

Won’t go the extra mile -literally

published

Nice call centre staff but management POOR! Spent time filling info, got quote approved. When they called the following day the management refused to come to our area, despite us falling in the postcode and metro. Said we were outside the border (600m) and would not service area. We also offered additional payment, but they obviously don’t need the business. Wasted 2 days of my time.

Job Satisfaction
1/5
Customer Service
1/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
Cat
Cat

500m from boundary, I’d say that isn’t exactly customer focus.

Taxibox
TAXIBOX T.Taxibox
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Unable to provide service on a booked date

published
Job Satisfaction
1/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Moving Interstate
Taxibox
TAXIBOX T.Taxibox
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Awful experience

published

They added to the stress of moving the price was different on the web from the actual a hidden cost you don't find out about until you pay. I won't be back.

Incentivised Review No
Service Type
  • Moving Interstate
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.Taxibox
Taxibox
TAXIBOX T.Taxibox
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Questions & Answers

dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

Interiors-are-me
Interiors-are-measked

Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.

Ed d
Ed dasked

Do you move between melb and Perth outer suburbs

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM

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