TAXIBOX

Recently used 3 taxi boxes to store household items while renovating. The boxes were sturdy and the delivery driver exceptionally helpful. He did his best to make access easier for us.

Very bad with response times after filling out the form that's required to get our stuff out. Both times taxobox ending up costing us more money. Dunno if would recommend however when at pick up the guy at the side was very helpful and it was easy to access and get it all done quickly - the stars is for the Champ at site

Really good service, it does what is promised. The only thing I would say is that you could care more for cases where customers have to park the Taxibox in the city where the parking is paid, perhaps offering pick ups and drop offs in a narrow window would help, also empowering the customer centre to solve problems without having to escalate to their manager would save time from everybody. Maybe also providing the drop off and pick up date 48 hours before would help customers to organise themselves rather than 5pm of the day before. Other than ...

There have been some developments since my first one star posting.
Taxibox has been in touch and a very polite lady explained why Taxi box has issues with delivering boxes just over the NSW when it will happily transport them to its interstate depot in Sydney. The reason make sense but it is a pity that the Taxibox website is less transparent about it’s interstate capability.
I have had to organise a double move now having found a drop off point for my boxes on the Qld side of the border and another set of removalists, at my own expense, to p...

A flexible storage option, easy to set-up and easy to arrange for access. The only issue I had was in arranging delivery back where the website said there were slots but this turned out to be incorrect. The team eventually worked with me to get a solution.

The service was amazing from the ordering process to receiving the taxibox and then through to delivery at the other end. All staff were really helpful and friendly at all times and accommodated a change to my schedule easily.

Looked after my precious belongings, were patient and flexible and very attentive to my needs. Would recommend to anyone looking to store and transport their belongings.
Had my belongings with them for over a year with no issues.

Staff were very friendly and helpful, would recommend this facility. Easy to contact via phone. However did have difficulty with online contact and forms. All staff went out of their way to assist.

Staff were friendly and efficient. My only disappointment was I wanted a mid week delivery and pickup and in order to get the midweek discount the 2 boxes sat empty in my driveway for 4 days.

We kept the Taxi Box on our property to solve our storage dilemma for a short period of time. So convenient, so easy! The only trap is they do not yet alert you by email (was promised they would do this 5 days in advance) to the collection date in case you forgot and you have to pay another month to retain it or they arrive to take it away and then you have to pay more!

Absolutely loved this service! Only reason not 5 stars is the fact they are closed on Late sat and Sunday when customer service should be contactable to amend bookings for Monday!
Andrew was great and very friendly !
Thanks so much Taxibox

I recently used Taxibox for my move and chose the 30 min wait option as I lived in a busy area with limited parking nearby. I was told I would be notified 30 mins prior to the Taxibox arriving so the plan was to move all my contents to street level before it arrived so we could spend the 30 mins packing the Taxibox, however this did not happen. When I got the text message from Taxibox, the driver was less than 5 mins away. As a result, the 30 mins I had was spent moving my things from level 13 of the apartment block to street level and thus we ...

Easy to use. Easy to access. Reliable. Was great to speak to local Aust workers.
But why make me add more words. Surely i have concisely summed up my experience. Thanks taxibox.

Good service. Friendly staff. Especially the drivers. Only complaint was given incorrect quotation on re delivery causing me an extra months rental. Also after finished with the service I got an overdue invoice. Told it was a computer glitch. Otherwise I will use again and highly recommend as there are too many if not all removalists are crooks especially Quick and easy.. good job Taxi Box.

2 bedroom house last year 2015. From Erskineville to Centennial Park with offer $99 per box. I did not realise after I collected the 1 st Box the price a little bit more expensive. Surprisingly!