Reviewer Photos & Videos
Excellent company to deal with
Taxibox is a great company to deal with. Everything ran smoothly, no hiccups at all. It's great that you can get an online quote to start with. They do everything they say they are going to do and communication is fabulous with the arrival and departure of the taxibox. I have already recommended to others and wouldn't hesitate to use again in the future. They really have it all together.
Taxi Box - A perfect moving solution
Taxi Box was a perfect solution to my moving woes. The exceptional customer service was so good at assuring me during a really stressful time. Taxibox 5eva, I will definitely be using them again.
Fantastic every time!
Everytime i had to deal with Taxibox they were fantastic. And Frank the driver was soo helpful and went above and beyond. I’d use them again in a second; and have no issues recommending them!
Very bad with response times after filling out the form that's required to get our stuff out. Both times taxobox ending up costing us more money. Dunno if would recommend however when at pick up the guy at the side was very helpful and it was easy to access and get it all done quickly - the stars is for the Champ at site
Used to send some items before the big move, all done on time, today the empty box was picked up, it was on grass and raining the driver took extra time to not damage the grass, fantastic service.
Great communication, happy to move dates for us, worked with us. Would highly recommended. Love the tracking device of trucks. Everyone was delightful to deal with. Would use again definitely
Tip Top Service
I used the taxi box to declutter for sale. It was just perfect for that purpose. Taxibox was prompt for delivery and collection and kept me updated . The drivers were helpful and friendly and took our narrow street in their stride.
Simple, Easy and Brilliant
Needed to move a Garage overflowing with tools and the only way this was going to happen was over time. Having two boxes delivered allowed me to cull some stuff but make sure that everything I needed to keep could be carefully packed away. The whole process was so easy and the level of communication was fantastic and Staff were friendly. Deliveries and pick-ups at both addresses were on time and could be tracked. The key win for me was having the time at both ends to pack/unpack at my own pace. Will certainly use them again.
TAXIBOX is so convenient
What a great service. Prompt, on time, delivery and collection.
How good is it to be able to pack your own things, have them stored, and then receive them back at a different location.
Friendly drivers, particularly Frank.
Top Notch Moving
One bedroom apartment move across town from Brunswick West to Albert Park via TaxiBox storage land for 2mths. Great timings, efficient & quick, helpful staff. On time, good communication, pleasant vibes.
Good service, room for improvements
Really good service, it does what is promised. The only thing I would say is that you could care more for cases where customers have to park the Taxibox in the city where the parking is paid, perhaps offering pick ups and drop offs in a narrow window would help, also empowering the customer centre to solve problems without having to escalate to their manager would save time from everybody. Maybe also providing the drop off and pick up date 48 hours before would help customers to organise themselves rather than 5pm of the day before. Other than ...that great service guys, keep rocking The fee for the Removalist is way too high, other fees are fair to be honest. This review check with proof is negative too, you guys know by my name and email if I was a customer or not.
Convenience in a box
On time, friendly driver put the Taxi box exactly where we needed it to be unpacked. We've found taxi box a very convenient way to store our excess belongings for a few months while we moved house.
Freaking fantastic organisation and team, couldn't be happier!
Moved 1 bedroom, 1 home office from Melbourne to Brisbane. Everything went smoothly from beginning to end—plus, having the Taxi Box delivered to my door in Melbourne was so incredibly appreciated.
Review collected in partnership with Taxibox
The reviewer stated that an incentive was offered for this review
Great service. Some improvements could be made however.
A convenient storage option, combined with the removalists. Smooth and safe. A little pricey with the removalists! They weren’t available on the weekend therefore sadly paid for an extra week.
Moving made easy.
I've rented my property out and I'm not sure where I'm going to end up. Taxibox has made the process so much easier. Now I can just focus on finding a place and just have the taxibox sent to my new place.
Questions & Answers
good reviews,do you ship containers overseas to aukland nz?
Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team
Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?
Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.
Do you move between melb and Perth outer suburbs
Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM
Get an answer from our members and Taxibox representatives
Other Storage Providers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.