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TAXIBOX

TAXIBOX (page 3 of 3)

4.8 from 938 reviews · View Statistics
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Reviews

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  • Verified

Great service and idea

published

I moved one bedroom into a taxi box it was no fuss easy service to book and use for 2mths. Moving started and finished in time:)
Really happy with the service and staff so helpful.

  • Verified

Great service

published

Taxi box delivery was exceptional, Driver negotiated a tight entry to put the box exactly where we wanted it.
Customer service was good, sometimes I felt phone calls where not necessary due to all info being on the online form but staff were very helpful.

  • Verified

Your drivers were awesome!

published
Nitin
NitinSydney
  • Verified

Overall good service, however misleading timelines provided made me lose 4 productive hours

published

1 standard box.

Overall the service has always been good. The guys working in the Erskineville storage are amazing bunch and always very helpful.

We were told to call a day before to get a smaller time window and my team was informed that we should expect b/w 8-10 am. It never happened and when we enquired with Taxibox team we were advised to wait till 12:00 pm.

Driver mentioned, he was never asked about the delivery times.

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  • Verified

Great mobile storage experience

published
Api2010
Api2010Sydney
  • Verified

Convenience but at a cost!

published

It certainly made life easier having the storage unit brought to us to pack and returned when we were ready to get our belongings back, however, a massive downside is that you never get to see where your belongings are being stored.

When we got our taxiboxes back we were enormously disappointed to find many items inside the taxiboxes had gone mouldy and needed to be thrown out (including a brand new doona still in its packaging and a whole lot of photos in frames). Some items were even wet, which is not what you expect when you have outlaid the best part of $5000 to have your goods stored.

Sadly despite the convenience, I would never use taxibox again.

Taxibox
TAXIBOX T.Taxibox
Taxibox
TAXIBOX T.Taxibox
  • Verified

Truly can't fault the attention to customer service, excellent!

published

So easy! 2 boxes, 12+ months, easy to book redelivery then pickup, so much better than a storage facility!

  • Verified

On the whole pretty good

published

We used the service for a long term move and storage and a short term move and storage. Customer service on email and phone was excellent, at warehouse we had problems 3 times with access so downrated to 4/5. Plus the cost of a padlock was a bit on the high side for what it was. But they did a good thing and now another bonus is good too. So 4/5 overall.

  • Verified

Overall a good experience

published

All worked out very smoothly.

My only complaint is that I feel I was pushed into the 1/2 an hour on-site drop off option which caused some issues with leaving our possessions on the street while moving things into the building. Even with signage we had randoms going through our things on the street. Would have much preferred to have had the taxi box parked for a few hours nearby.

However, the customer service was really fantastic - everyone has been helpful and polite. Everything that was stored was exactly how we left it with nothing being damaged. Would recommend to friends and would use again.

I also think you should operate on Sundays.

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  • Verified

Fixed in a Pinch

published

Thanks for a prompt and efficient service - Albeit a minor mix up on delivery - your team fixed it in a pinch.
Much appreciated!

Margaret
MargaretGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Great service

published

our move wasn't big, just needed one taxi box. We organised it very last minute but it all went through very well and with no hassle. I loved the fact I didn't need to be on site when the box was dropped off or picked up. Makes life easier. Would definitely recommend it for those who can do the heavy lifting but don't have the means to drive a truck themselves.

Georgia
Georgia
  • 2 reviews
  • Verified

Great service! But need space.

published

The people at Taxibox are super nice and helpful and it's a great product. We just found that it caused a bit of a headache with parking permits etc as we didn't have enough space in our driveway for the box. Can't fault the service itself though!

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Joshua
JoshuaMelbourne
  • Verified

Very helpful!

published

We had to move out of our place before we went on holiday for 3 months. This was the perfect and most feasible approach. They dropped the box at our front door, we had all day to leasurely pack and they picked it up following morning.

Drop off was efficient and well organised and nothing broken!

Recommended.

  • Verified

Moving with Taxibox

published

I moved from a 3 bedroom town house to a 2 bedroom unit in a quite long distance area. Taxibox helped a lot in making the moving fast and well arranged.

Ena
EnaSydney
  • Verified

Too easy

published

Have used Taxibox to move interstate (Melb > Sydney) and recently to move suburbs. Arranging everything was easy and delivery was on time. Very happy with the customer service when calling. Drivers are great, friendly and helpful.

  • Verified

Quality service at a great price.

published

3 Bedroom Townhouse. Firstly moved things into storage whilst we were having open houses to sell. Then box returned to be transferred to other truck for move all our stuff to the country. Everything went really smoothly. Staff very helpful. Delivery attendant very polite, helpful, on time. Nothing damaged inside. Would definitely recommend service to others.

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