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TAXIBOX
4.8 from 917 reviews · View Statistics
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Reviews

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  • Verified

Took extra money from credit card

published

Delivery guy was awsome but after a big move went to get some dinner only to find my card was in debit because someone decided to take a payment that they shouldn't have was not happy at all

Job Satisfaction
3/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.Taxibox
Taxibox
TAXIBOX T.Taxibox
Taxibox
TAXIBOX T.Taxibox
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Sam
SamQueensland
  • 2 reviews
  • 1 like

Box and delivery are great, transparency of fine details was poor

published

Actual box, delivery and delivery drivers were excellent. Transparency of the finer details such as billing, costs, IMPORTANT details severely lacked and could be described as somewhat deceiving. Likely wouldn’t use Taxi Box again in the future.

Incentivised Review No
Service Type
  • Mobile Self-Storage
Taxibox
TAXIBOX T.Taxibox
Taxibox
TAXIBOX T.Taxibox

Questions & Answers

Interiors-are-me
Interiors-are-measked

Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.

Ed d
Ed dasked

Do you move between melb and Perth outer suburbs

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM

Renee
Reneeasked

We are moving interstate . Melbourne to Cairns . Can taxibox deliver from Melboune - Cairns?

2 answers
Renee
Renee

i need :
we deliver - you pack - we move

Taxibox
TAXIBOX T.Taxibox

Hi Renee, sadly we don't operate in sunny Cairns! At this stage our services are in Melbourne, Sydney and Brisbane. Kind Regards, TAXIBOX Team

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