1 photo
TAXIBOX
4.8 from 991 reviews · View Statistics
See the Best Storage Providers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Taxibox

Reviews

4.8
210 reviews
Previous
Clear all
Next
  • Verified

Lost box of crockery

published

Boxes of crockery & furniture did not need to go far, just from the upstairs to the downstairs garden where the Taxibox remained for less than a week whilst the floors were polished. Now one box of fine china for entertaining is missing. It was a small move and most everything fitted into one T/b. It is not far from my upstairs to downstairs via the footpath.
T/box say they have asked the two sets of removal men if they know anything about my box. Unsurprisingly, they don't. One of them has gone off with my box. Boxes don't just disappear and there are no hidden boxes here. T/b is so far offering nothing. What is the system of compensation?
Number your boxes and furniture and count them all going in and out.

Job Satisfaction
1/5
Timeliness
4/5
Customer Service
1/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney Central (Wentworth Point)
Taxibox
TAXIBOX T.TaxiboxSend a private message
Dale A.
Dale A.
Taxibox
TAXIBOX T.TaxiboxSend a private message
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Worst experience ever

published

I have used many Removalist companies recently. Taxibox was by far the worst experience. My items were basically “thrown”
Into the Taxibox’s with zero care. A stone table was completely cracked including matching chairs. Upholstery on lounges and chairs were ripped due to poor packing. Outdoor furniture was broken. Boxes were smashed. Boxes of fine China were broken. The entire experience resulted in 80 per cent of my furniture was damaged. When I emailed to notify them they refused to help and kept using excuses.

Rates and Fees
3/5
Job Satisfaction
1/5
Timeliness
3/5
Customer Service
1/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.TaxiboxSend a private message
Taxibox
TAXIBOX T.TaxiboxSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Beth
BethGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 2 likes
  • Verified

Basic but don’t expect delivery outside CBD

published

I had a storage box while selling my house. I moved 1 hour away from the storage facility to Geelong. I was told they couldn’t possibly deliver to Geelong even though I offered to pay extra per KM. I also couldn’t access the box during lockdown to empty it so was paying $120 a month for over 6 months to store a few boxes. It was really hard to find a moving company willing to do it for me and that resulted in me only receiving one quote for over 1500 dollars to pick up the items and deliver.
I’m so angry about this because I was not told that delivery to Geelong was out of scope when initially booking.
Anyway now it’s finally empty and I’ll never use them again.

Job Satisfaction
1/5
Customer Service
2/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Taxibox
TAXIBOX T.TaxiboxSend a private message
Taxibox
TAXIBOX T.TaxiboxSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Phil
PhilSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Would not recommend them to anyone - Update

published
Job Satisfaction
3/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.TaxiboxSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Storage Providers

Find out how TAXIBOX compares to other Storage Providers

Know better, choose better.

Compare all

30 minute notice not given, had to pay for extra time

published
Job Satisfaction
4/5
Customer Service
4/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.TaxiboxSend a private message
Kaz
Kaz
Taxibox
TAXIBOX T.TaxiboxSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Careful with the financial side of things!

published
Job Satisfaction
1/5
Customer Service
1/5
Service Type
  • On-Site Storage
Office LocationMelbourne Local (Mordialloc)
Taxibox
TAXIBOX T.TaxiboxSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Questions & Answers

Thea C.
Thea C.asked

What is the clearance for Taxibox in a basement car park

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message
Bernardo M.
Bernardo M.asked

Hello!

I'm trying to book a Taxibox for moving purposes.

I'm moving from Melbourne to Sydney on the 14th of March.

I'm trying to get a taxibox delivered to my address (on-street parking) on the 12th of March - I'll be on site to receive it.

I don't know my future address on Sydney yet, so I've put down Sydney - 2000 as the delivery address.

When trying to book the taxibox, I get this greyed out box in the "Delivery dates" form, and I can't proceed further. Am I doing something wrong?

Thank you for the support!

Cheers,

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message
dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

See all TAXIBOX questions

Get an answer from our members and Taxibox representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.