Would not recommend them to anyone - Update
There have been some developments since my first one star posting.
Taxibox has been in touch and a very polite lady explained why Taxi box has issues with delivering boxes just over the NSW when it will happily transport them to its interstate depot in Sydney. The reason make sense but it is a pity that the Taxibox website is less transparent about it’s interstate capability.
I have had to organise a double move now having found a drop off point for my boxes on the Qld side of the border and another set of removalists, at my own expense, to p...
- Moving Interstate
- On-Site Storage
30 minute notice not given, had to pay for extra time
I recently used Taxibox for my move and chose the 30 min wait option as I lived in a busy area with limited parking nearby. I was told I would be notified 30 mins prior to the Taxibox arriving so the plan was to move all my contents to street level before it arrived so we could spend the 30 mins packing the Taxibox, however this did not happen. When I got the text message from Taxibox, the driver was less than 5 mins away. As a result, the 30 mins I had was spent moving my things from level 13 of the apartment block to street level and thus we ...had no choice but to pay the extra fee for an additional half hour. This made the entire process very stressful. Had it not been for this, I would give this review 5 stars as I think the concept of mobile storage is great - pack and unpack once and their customer service was good too.
- On-Site Storage
Questions & Answers
good reviews,do you ship containers overseas to aukland nz?
Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team
Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?
Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.
Do you move between melb and Perth outer suburbs
Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM
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