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TAXIBOX
4.8 from 1,000 reviews · View Statistics
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Reviews

4.8
104 reviews
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Cat
CatPerth
  • 4 reviews
  • 6 likes
  • Verified

Won’t go the extra mile -literally

published

Nice call centre staff but management POOR! Spent time filling info, got quote approved. When they called the following day the management refused to come to our area, despite us falling in the postcode and metro. Said we were outside the border (600m) and would not service area. We also offered additional payment, but they obviously don’t need the business. Wasted 2 days of my time.

Job Satisfaction
1/5
Customer Service
1/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
Taxibox
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Cat
Cat

500m from boundary, I’d say that isn’t exactly customer focus.

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Unable to provide service on a booked date

published
Job Satisfaction
1/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Moving Interstate
Taxibox
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Phil
PhilSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Would not recommend them to anyone - Update

published
Job Satisfaction
3/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationBrisbane (Hendra)
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Louise
LouiseSouth East Queensland, QLD

Would recommend

published

Easy to use. Easy to access. Reliable. Was great to speak to local Aust workers.
But why make me add more words. Surely i have concisely summed up my experience. Thanks taxibox.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
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Stuart T
Stuart TGreater Melbourne (Inner), VIC
  • 10 reviews
  • 3 likes

Pretty good

published

Good service. Friendly staff. Especially the drivers. Only complaint was given incorrect quotation on re delivery causing me an extra months rental. Also after finished with the service I got an overdue invoice. Told it was a computer glitch. Otherwise I will use again and highly recommend as there are too many if not all removalists are crooks especially Quick and easy.. good job Taxi Box.

Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationSydney East (Erskineville)
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Awful experience

published

They added to the stress of moving the price was different on the web from the actual a hidden cost you don't find out about until you pay. I won't be back.

Incentivised Review No
Service Type
  • Moving Interstate
Office LocationBrisbane (Hendra)
Taxibox
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Questions & Answers

Thea C.
Thea C.asked

What is the clearance for Taxibox in a basement car park

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message
Bernardo M.
Bernardo M.asked

Hello!

I'm trying to book a Taxibox for moving purposes.

I'm moving from Melbourne to Sydney on the 14th of March.

I'm trying to get a taxibox delivered to my address (on-street parking) on the 12th of March - I'll be on site to receive it.

I don't know my future address on Sydney yet, so I've put down Sydney - 2000 as the delivery address.

When trying to book the taxibox, I get this greyed out box in the "Delivery dates" form, and I can't proceed further. Am I doing something wrong?

Thank you for the support!

Cheers,

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message
dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

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