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TAXIBOX
4.8 from 987 reviews · View Statistics
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Reviews

4.8
104 reviews
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Jan
JanGreater Melbourne (Inner), VIC
  • Verified

Highly recommend

published

I moved Sydney to Melbourne (1 bedroom house) and needed 2 boxes. Booking staff were patient & helpful with timely call-backs whenever I left my number rather than waiting in a queue. The tracking app for Box delivery & pickup was helpful. I opted for labour to load and unload - completed with care and efficiency. It would have been useful to receive notification from the Loaders when on their way rather than waiting around an empty home for potentially 3 hours. Overall a brilliant idea with excellent execution.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Anne-Marie
Anne-Marie
  • 3 reviews
  • 3 likes
  • Verified

Can't recommend Taxibox more

published
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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Would absolutely use again

published

Moved a whole studio apartment interstate from Sydney to Brisbane and it couldn’t have gone any smoother. Made the otherwise stressful move so easy. The truck/forklift drivers are so flexible about where to put it and work around and environmental obstacles you have. And the system they have for notifying you when it’s coming gives you enough time to get sorted . Couldn’t recommend it enough!

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.TaxiboxSend a private message
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  • Verified

Best and Easiest Fit Solution

published

The friendly staff at TaxiBox answered my million questions before even booking with so much ease and respectfulness. No question was dumb.

Booked everything in and it just ran like clock work! Took the hassle out of relocating! I had 1.5 rooms and a bit of tetris and everything fit snuggly.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Joey
Joey
  • 2 reviews
  • Verified

Best experience moving ever!

published

Moved a 2 bedroom house,Syd to bris!
Taxibox & team had everything covered. Pick up/Removalist/storage.
Can’t praise taxibox enough! The move was smooth & super easy! Recommend Taxibox to a number of friends!

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationSydney Central (Wentworth Point)
Taxibox
TAXIBOX T.TaxiboxSend a private message
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The reviewer stated that an incentive was offered for this review

Irene A.
Irene A.Greater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Perfect Customer service and relocation services ever!!!

published

Our Move was from 2 bedroom unit in Sydney to a Brand New House in Melbourne.Customer service at its best. Thanks to Tyson,Sophie and rest of team who assisted with our last minute amendments. Boxes were delivered on time and picked up as arranged.Top notch service from fork lift guys to manoeuvre around tough points to get our boxes in position. Kudos to whole team for all effort done to give us a smooth relocation process. Thanks to team at Taxibox and wishing all a Happy New Year Ahead!!!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.TaxiboxSend a private message
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  • Verified

Good Size Cool Room

published

Needed one cool room for a party. Cool room was a good size for what we needed. It didn't come with a shelf initially but the guys delivered it a day later once it was available. Good size and the light and auto temp control was a nice touch

Rates and Fees
5/5
Job Satisfaction
4/5
Timeliness
4/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Cool Storage
Office LocationSydney East (Erskineville)
Taxibox
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  • Verified

Amazing experience, THANK YOU, Taxibox

published

Our move from Melbourne to the Gold Coast during Covid lockdown and travel restrictions was much easier with the service provided by Taxibox. Everything was perfectly organised and the Taxibox people involved were very helpful, from the customer service and bookings over the phone to the pick up and final delivery. Many thanks to Peter in Melbourne and Danny on The Gold Coast, you are legends!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
Taxibox
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Review collected in partnership with Taxibox

Excellent service

published

Used to send some items before the big move, all done on time, today the empty box was picked up, it was on grass and raining the driver took extra time to not damage the grass, fantastic service.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Joshua Allan
Joshua AllanSouth East Queensland, QLD
  • Verified

Freaking fantastic organisation and team, couldn't be happier!

published

Moved 1 bedroom, 1 home office from Melbourne to Brisbane. Everything went smoothly from beginning to end—plus, having the Taxi Box delivered to my door in Melbourne was so incredibly appreciated.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
4/5
Customer Service
4/5
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Andrew L.
Andrew L.Sydney, NSW
  • Verified

Great service and support

published

Awesome service and support. Had to change my booking and there were no issues. The communication was excellent. Taxi box arrived on time and was notified before drop-off and pickup.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
  • On-Site Storage
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Gil and Lisa
Gil and Lisa
  • 2 reviews
  • Verified

Absolutely brilliant move!

published

Moving is difficult. Moving in a pandemic is ridiculously difficult. Then add to that moving a 1 bedroom apartment full of stuff for a brother in hospital from Melbourne to Sydney is next level. Taxibox were brilliant! They were upbeat and helpful, they were professional and they were organised. The whole process was impressive. I would totally recommend using their services.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!
Storage Providers

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  • Verified

Was a really good experience.

published

- 2 bedroom apartment
- Interstate move during COVID
- Move was started and finished on time and I had to change a couple of things due to COVID, it went smoothly the guys at Taxibox were incredibly attentive and flexible. Would happily recommend!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationBrisbane (Hendra)
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Jake
Jake Greater Melbourne (Inner), VIC
  • Verified

Great service

published

Large apartment. Interstate. On time all the time! Amazing, loved my experience from start to finish. Fantastic company! Drivers on both ends of the service were legends. Loved Frank the tank!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!
Spready
Spready
  • 2 reviews
  • 2 likes
  • Verified

Great friendly honest service!

published

3 bed townhouse move interstate from Sydney to Brisbane. Started with a box to declutter and store whilst we sold our house, then another 3 boxes which were shipped to the Brisbane storage facility and stored for a month till ready to move into our new home. Box drop offs and pick ups were prompt and the Sydney warehouse team in Erskinville were so helpful when I turned up to find a box I needed to put something in was actually already moved to the interstate depot…the manager there organized for my stuff to be taken to that depot and placed in the box…talk about going an extra mile for a customer! Highly recommend!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 5

Questions & Answers

Thea C.
Thea C.asked

What is the clearance for Taxibox in a basement car park

No answers
Bernardo M.
Bernardo M.asked

Hello!

I'm trying to book a Taxibox for moving purposes.

I'm moving from Melbourne to Sydney on the 14th of March.

I'm trying to get a taxibox delivered to my address (on-street parking) on the 12th of March - I'll be on site to receive it.

I don't know my future address on Sydney yet, so I've put down Sydney - 2000 as the delivery address.

When trying to book the taxibox, I get this greyed out box in the "Delivery dates" form, and I can't proceed further. Am I doing something wrong?

Thank you for the support!

Cheers,

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message
dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

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