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TAXIBOX
4.8 from 991 reviews · View Statistics
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4.8
103 reviews
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Excellent service

published

Excellent service. We moved interstate and The taxibox delivered our goods in a very timely manner. Communication is excellent. The staff were cheerful and helpful.Only thing is the box could be bit more bigger.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
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Review collected in partnership with Taxibox

AMAZING

published

7 years ago we moved from Sydney to Melbourne and had a great experience with Taxibox. A month ago we moved back to Sydney from Melbourne and used Taxibox and again, had an even better experience. Both the Sydney and Melbourne team were utterly amazing - but especially the guys in Melbourne, Beau and the driver Frank, were so helpful and went above and beyond when we needed another Taxibox with very little notice. (Thanks Beau - you lifesaver).

Highly recommend if you're moving locally or interstate or if you just need some flexible and affordable storage. Amazing and I'll always use and recommend! Just awesome.

Thanks legends!!!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne Local (Mordialloc)
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Made my move super easy!

published

The whole process was so easy and service was great. Would definitely recommend using a taxi box for a move especially if you don’t have a whole bunch of stuff to move. Great value for money!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
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sambagirl
sambagirl
  • 2 reviews
  • Verified

Life Savers

published

Taxibox were professional and helpful throughout the booking process. When the box arrived the delivery man was efficient, cheerful, thorough and careful. I will be using them next time I have to move -- thanks for making a stressful time easier.

Job Satisfaction
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
Office LocationBrisbane (Hendra)
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

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Unable to provide service on a booked date

published
Job Satisfaction
1/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Moving Interstate
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Would recommend!

published

Excellent over the phone, service, patient, practical, would use again as a solo person moving interstate, great tidy size too. Moved interstate and able to work through options well and size prior to booking the box.

Service Type
  • Moving Interstate
Office LocationMelbourne North (Brunswick)
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The reviewer stated that an incentive was offered for this review

jamie
jamie
  • 5 reviews
  • 2 likes
  • Verified

Great storage/moving option

published

A great solution. Moved Sydney to Melbourne and three months stoeage. Really well priced, super convenient, good communication and service. Just two issues: not servicing regional areas, but that's understandable. And given dimensions of the box are external not internal, a small, but important difference.
Highly recommend this company though.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationMelbourne North (Brunswick)
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Review collected in partnership with Taxibox

Best decision I ever made for my interstate move needs

published

Easy, peasy, lemon squeezy... using Taxibox for my Interstate move was the best decision. It was easy, fast & at a very reasonable cost. I would definitely recommend Taxibox for any moving needs

Customer Service
4/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
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Luca D.
Luca D.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Easy and simple

published

Customer service A+ delivery and pick up A+ smooth and simple service. Highly recommended. No complaints only praise. Couldn't have been any easier. Would definitely use your services again.

Thank you Taxibox :)

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
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Sophie Ulcoq
Sophie Ulcoq
  • 2 reviews

Amazing experience!

published

I had the most pleasant experience with Taxibox! Not only were they reasonably priced but they also provided with a lot of information on how their service works which put my mind at ease for my move from Brisbane to Melbourne. The use of the tracker 30mins before arrival was perfect and the young man who delivered and picked my box up was great and answered all the questions I had! Highly recommend Taxibox :)

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!
brett
brett
  • 2 reviews
  • Verified

Awesome, why pay more then you have to

published

interstate move done and dusted, on a budget, our belongings were as they were when they left. in secure storage for 5 months.

would recommend to everyone instead of getting an expensive moving truck

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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Review collected in partnership with Taxibox

  • Verified

Beyond perfect.

published

Door to door delivery from Melbourne to Brisbane. Absolutely fantastic job, everything arrived intact. I can highly recommend a Taxi box to transit all your worldly goods interstate. Staff in Melbourne and Brisbane very polite an accomodating. A hugh kudos to you all. Thank you Taxi box - Regards Pare A

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne North (Brunswick)
Similar opinion? Write a review on ProductReview.com.au!
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Phil
PhilSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Would not recommend them to anyone - Update

published
Job Satisfaction
3/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Sharyn Kirkby
Sharyn KirkbyGreater Melbourne (Outer), VIC
  • Verified

INCredible Service

published

From the first phone call to discuss my relocation from Sydney toMornington Peninsula every staff member (from phones and to the guys who dropped off then picked up my taxibox at the other end) was happy, informative and precise. Says that the management must treat staff well which is rare these days but so worth it gauging by the trouble free experience I enjoyed. Thanks all - oh and I love the little funny comments via messages too!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
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Review collected in partnership with Taxibox

Guy H.
Guy H.Sydney, NSW
  • 3 reviews
  • Verified

Amazing service

published

Reliable, informative and just great! The price is reasnoble too.
Two weeks quarantine without paying for storage time is wonderful. Couldn't ask for a better way of moving interstate! Recommended completely!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
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Review collected in partnership with Taxibox

  • Verified

Loved this service

published

I used it for a move from Melbourne to Brisbane in the middle of a pandemic. Customer service was outstanding at both ends, nothing in the box was damaged and I was kept up to date through the whole process. Can't recommend Taxibox enough!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Excellent Customer Service

published

Taxibox service was fantastic,
Very accomodating of the changes I needed to make. The team were very helpful, quick to answer.
Shoutout to Jordan from the phone team for looking after me!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!
Luke T.
Luke T.South East Queensland, QLD

Would not hesitate to use Taxibox again

published

Moving interstate during COVID was stressful but they were a shining light. I also needed flexibility by delaying the delivery date which they did several times. They did everything they said they would, when they said they would do it and no hidden charges. They are a lot of fun too with a lot of humour embedded in their company

Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!
Tim
TimSouth East Queensland, QLD
  • 2 reviews

Very happy customer

published

Reliable service, kept up to date on delivery via sms and real time tracking. A trustworthy business. We moved from Melbourne to Brisbane hassle free. Would totally recommend. Well done team! Cheers!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!
Graeme
GraemeSouth East Queensland, QLD

Very positive experience

published

The process was straight forward and the staff very helpful. Drop off was very efficient and the driver extremely helpful. I would use them again if the situation ever arises.

Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
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jogirl
jogirl
  • 2 reviews
  • 3 likes

Excellent! So glad I chose to move interstate with Taxi Box

published

Taxi boxes were delivered and picked up on time with no fuss. The furniture removalists were outstanding! They worked incredibly hard and fit all my furniture in to the boxes.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!
Alyce S.
Alyce S.Sydney, NSW

Amazing!

published

One of the best customer service experiences I’ve ever had. Staff were always extremely helpful. Would highly recommend Taxi Box for a move. Very convenient and easy to use! Thank you.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!

Stress-free relocation

published

Thanks to Taxibox's excellent customer service, my move to a new city during challenging times was made smooth and stress-free. I would definitely use Taxibox again and loved the Spotify playlist.

Incentivised Review No
Service Type
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Perfect for our interstate move

published

Fantastic service. We were able to load our taxi box out of the Brisbane depot & it was very convenient for us as drop spots in our area were very limited. The guy at the Brisbane depot (I can't remember his name) deserves a mention as he was very polite, helpful & professional every time we had to access our box. Delivery & collection of our box was on the requested dates. Highly recommend this service.

Job Satisfaction
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
Office LocationBrisbane (Hendra)
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Veronlca P.
Veronlca P.
  • 2 reviews
  • Verified

Fantastic concept.

published

TaxiBoxes are a brilliant idea. It works perfectly and the pick up /drop off drivers are so quick and skilled. My only surprise was a little mouse that hitched a ride and is now on the loose in amongst the boxes in my new apartment LOL.
Fouth taxibox we’ve used. 10/10

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Taxibox
TAXIBOX T.TaxiboxSend a private message
Veronlca P.
Veronlca P.

Thanks for reply. I am happy to say the little hitchhiker as moved on. Maybe he needed a TaxiBoxes too! Thanks again for a great sevice.

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Review collected in partnership with Taxibox

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