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- Verified
A thousand times more convenient than a moving truck!
The delivery was fantastic. Steve and Joanna did an amazing job and were also extremely friendly to top it off. As soon as I saw the taxiboxes being moved into our front yard I knew it was going to make our lives a whole lot easier. Now we just easily move our stuff in over the next few days without having to worry about driving a giant truck all over town and returning it on the same day. An honourable mention also goes out to Steve for letting my 10 month old son sit on the forklift - he loved it!
- Mobile Self-Storage
- Verified
Exemplary service
Alex provided an excellent timely and efficient service whilst taking care to manoeuvre and place the box with care. Well done Alex & TAXIBOX. I would use Taxibox again and recommend to friends
- Mobile Self-Storage
- Verified
Great and easy service.
My wife and I moved back in with family and needed to store some of our stuff for an unknown period of time. I booked a Taxibox, they found somewhere to park it in our tiny street, and the movers came that day and packed everything up carefully. Then Taxibox came (when they said they would) and took our box away to storage.
It ended up being almost exactly 12 months that our stuff was in storage. The whole time communication was clear and payment was easy.
Then when it was time to get our stuff back, Taxibox arrived on time, the removalists came straight away, and our Taxibox was taken away precisely when they said it would be.
Would recommend enthusiastically.
- Mobile Self-Storage
The reviewer stated that an incentive was offered for this review
- 4 reviews
- 2 likes
Just so easy!
We never really unpacked at our last house, knowing it was only temporary and we would be moving locally. The taxi box was perfect for emptying out about 3/4 of our double garage which was the storage shed and dumping ground. We moved only 8km and the box was picked up and dropped off at the new house within an hour!
We were also really happy that head office were able to change our move day at short notice before a long weekend so that the box was clear of our driveway for the other removalists. Given the demand for everything moving-related...
Read more in Brisbane right now, we were pleasantly surprised they could accommodate and very grateful! Also, I've never seen a removalists be so gentle with our things. The skill with which our Drivers moved the box was amazing! As long as you pack your things sensibly, there's no reason to worry about damage.- Mobile Self-Storage
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- Verified
YOU GUYS ARE LEGENDS
Used 2 taxiboxes to store then move my stuff to my new apartment. The whole crew literally are just so amazing. From the call centre, to the drivers, even the people at the warehouse - everyone had just been super friendly, helpful, and accomodating. I had trouble finding apartments and had to reschedule my redelivery a couple times, but you guys still managed to be so patient with me. Also, the place I was moving into had strict rules and was just fussy about loading docks in general but the driver was just super patient, kind and accomodating...
Read more to make my move possible. I've never writen online reviews my whole life, this is the first time I even bother to do it because you guys are truly legendary. Will definitely re-book again if I need to store or move again. Best and friendliest service ever. Really!!! All the best!!!- Mobile Self-Storage
Hi Jos,
This goes without saying, but YOU'RE the legend. Truly flattered you came all the way to Productreview to write your first online review ever, for a simple TAXIBOX like me. Consider me chuffe...
Read mored! Can't wait to catch up with you (and your stuff) next time you need to store or move. Stay legendary!- Verified
Very good setup,great service
Apartment with 2 bedrooms,Small move,just 1 taxi box,both drivers very polite and helpful.The app used to track where the taxi box getting delivered and picked up was really easy to used.Overall very pleased
- Mobile Self-Storage
Hi "Okay for me",
...if that is your real name. Feels like you're sending me mixed messages, but hey, I'll take it! ...
Read more Kind regards, Your TAXIBOXThe reviewer stated that an incentive was offered for this review
- Verified
Such a great experience with Taxibox!
We put some items into storage as we live in a 1 bedroom apartment and running out of space. The Taxibox service was amazing, efficient and easy. Highly recommend using this service.
- Mobile Self-Storage
Hi Kat,
If there's one thing I'm good at, it's making extra space – and if there's one thing I'm sure of, it's that one-bedroom apartments don't have enough of it. So glad I could help you out and get some of that excess stuff out of your life, Kat!...
Read more Kind regards, Your TAXIBOX- 2 reviews
- Verified
Excellent service
Taxibox made my moving process easy and affordable!
They were on time with delivery and collection!
The staff I dealt with over the phone were helpful and ran me through the seamless process - all the way down to the delivery drivers, who were polite and cheerful!
I’ve recommended this service to everyone I know and will definitely use the service again in future!
- Mobile Self-Storage
Hi Uru,
From us TAXIBOXES, to the customer service team, to the drivers that drive me around (cheers guys), to the forklifts that get me from point A to point B (again, cheers), it's pretty safe to ...
Read moresay we make a pretty legendary team. It's not hard to be this nice to be around when our customers are just as legendary – thanks for being an excellent customer yourself, Uru!Review collected in partnership with Taxibox
The reviewer stated that an incentive was offered for this review
- Verified
Highly recommend
I moved Sydney to Melbourne (1 bedroom house) and needed 2 boxes. Booking staff were patient & helpful with timely call-backs whenever I left my number rather than waiting in a queue. The tracking app for Box delivery & pickup was helpful. I opted for labour to load and unload - completed with care and efficiency. It would have been useful to receive notification from the Loaders when on their way rather than waiting around an empty home for potentially 3 hours. Overall a brilliant idea with excellent execution.
- Moving Interstate
Hi Jan,
Hope you enjoyed your move to Melbourne, so glad I was able to lighten the load (moving day isn't always fun, but it sure can be when I'm working with a customer as nice as you). ...
Read more Kind regards, Your TAXIBOXFind out how TAXIBOX compares to other Storage Providers
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- Verified
Excellent service!
This is the second time I’ve used taxibox when moving house and it is such a great, efficient service! We used one taxibox to declutter for selling our house. It was picked up from our old house and delivered to the new one when we needed it. Reasonable prices and great customer service.
- Mobile Self-Storage
Hi Amy,
I'm no real estate agent, but word on the street is I'm a pretty big help when it comes to selling houses. It definitely helps when customers like you put the hard yards in by decluttering, ...
Read morebut you'd be nothing without me taking all the clutter away before the open house, right?Review collected in partnership with Taxibox
- Verified
Brilliant service - will use again and again and again!
A great service and so easy to use when moving house. From booking to delivery communication was brilliant and uncomplicated. I will defiantly use this service again, highly recommend Taxibox!
- Mobile Self-Storage
Hi Anna,
Missing you already, Anna. Thanks for the good times – I'm already crossing fingers to see you back sometime (again and again and again)! ...
Read more Kind regards, Your TAXIBOXReview collected in partnership with Taxibox
The reviewer stated that an incentive was offered for this review
- Verified
great, some issues with the Taxibox online customer system, but great customer service to have these issues resolved
small move of a storage box, a relatively short distance.
The online customer system has some issues, but with a resonspive and great customer service team, all was resolved.
I recommend Taxibox
- Mobile Self-Storage
Hi Katelijne,
Thanks for your patience with us while we smooth out the kinks, it's been the busiest it's ever been at TAXIBOX – you're totally right, our customer service team is full of great peopl...
Read moree that always manage to make everything work out in the end. We'd be nothing without 'em!Review collected in partnership with Taxibox
The reviewer stated that an incentive was offered for this review
Find out how TAXIBOX compares to other Storage Providers
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- Verified
Amazing, I already recommended to my neighbours in the building :-)
As I’m living in a strata building, the space was tight. But Taxibox team used a funky forklift to place the box carefully in the corner of the garage, and dropped off and picked up on the same day, minimising inconvenience to other residents. Highly recommend their service!
- Mobile Self-Storage
Hi Rachel,
"Funky forklift" is the best description I've heard yet, I'll be sure to pass your compliments along (us TAXIBOXES tend to get all the attention. Our trusty forklifts are underrated IMO). ...
Read more Kind regards, Your TAXIBOX- 2 reviews
- Verified
Simple, easy, reliable!
I've used Taxibox a few times and cannot fault them.
Very economical, practical and fairly hassle free.
They deliver your box when you want it, pick it up when it's good to go, store it and then re deliver when you're ready.
You get a 2 hour widow for delivery and they text you about 30 mins in advance.
You're always in the loop.
The fellas who have dropped off and picked up my boxes have been wonderful.
Very professional and courteous.
I will always use Taxibox when I'm moving my stuff and wholeheartedly recommend them to others.
- Mobile Self-Storage
Hi Lisa,
Aw, shucks. We wholeheartedly recommend you as a customer, too. Without customers as nice as you there's no way we'd shine this bright (yellow). ...
Read more Kind regards, Your TAXIBOX- Verified
Met every need…
TAXIBOX was the perfect solution for our storage while selling our house. Great systems, great drivers, good humoured communications, well priced, just enough choice. Couldn’t be happier and would recommend unreservedly.
- Mobile Self-Storage
Hi SKA,
"Good humoured communications" is exactly the compliment I needed to kickstart my comedy career. I've always thought I'd make a great comedian, so thanks. Gonna go live my dreams (dw, I'll st...
Read moreill stick to my storing, moving and renovating dayjob until it really kicks off).Questions & Answers
What is the clearance for Taxibox in a basement car park
Hi Thea,
Great question - we'd just require a minimum height clearance of 2.3m to be able to place your TAXIBOX inside the basement carpark!...
Read more Kind Regards, TAXIBOX Team.Hello!
I'm trying to book a Taxibox for moving purposes.
I'm moving from Melbourne to Sydney on the 14th of March.
I'm trying to get a taxibox delivered to my address (on-street parking) on the 12th of March - I'll be on site to receive it.
I don't know my future address on Sydney yet, so I've put down Sydney - 2000 as the delivery address.
When trying to book the taxibox, I get this greyed out box in the "Delivery dates" form, and I can't proceed further. Am I doing something wrong?
Thank you for the support!
Cheers,
Hi Bernardo, sorry to hear you've had some issues making your booking! We're a little unsure why you're unable to select your preferred dates without knowing all the details, though it could be that w...
Read moree don't service your area on a Saturday. Please feel free to book directly with the team on 1300 87 60 87 so that we can help get everything sorted for you!good reviews,do you ship containers overseas to aukland nz?
Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team
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Hi Emulatori,
You're right – while us TAXIBOXES are tough, our removalists are definitely on the gentle-giant side of things. I always hear straight from the source (your stuff) that it makes moving day far less scary....
Read more Kind regards, Your TAXIBOX