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TAXIBOX
4.8 from 963 reviews · View Statistics
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Reviews

4.9
285 reviews
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Anne-Marie
Anne-Marie
  • 3 reviews
  • 3 likes
  • Verified

Can't recommend Taxibox more

published
  • Thumbnail
  • Thumbnail
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
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Maria
MariaSouth East Queensland, QLD
  • 4 reviews
  • 4 likes
  • Verified

2 bedroom apt success because of Taxibox

published

Very professional and transparent with all their details so far. Taxibox dropped off and all packed up now ready to be taken into their storage facility for 1 1/2 months. I’m sure drop off will be as smooth

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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Would absolutely use again

published

Moved a whole studio apartment interstate from Sydney to Brisbane and it couldn’t have gone any smoother. Made the otherwise stressful move so easy. The truck/forklift drivers are so flexible about where to put it and work around and environmental obstacles you have. And the system they have for notifying you when it’s coming gives you enough time to get sorted . Couldn’t recommend it enough!

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationSydney East (Erskineville)
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  • Verified

Best and Easiest Fit Solution

published

The friendly staff at TaxiBox answered my million questions before even booking with so much ease and respectfulness. No question was dumb.

Booked everything in and it just ran like clock work! Took the hassle out of relocating! I had 1.5 rooms and a bit of tetris and everything fit snuggly.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
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Joey
Joey
  • 2 reviews
  • Verified

Best experience moving ever!

published

Moved a 2 bedroom house,Syd to bris!
Taxibox & team had everything covered. Pick up/Removalist/storage.
Can’t praise taxibox enough! The move was smooth & super easy! Recommend Taxibox to a number of friends!

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationSydney Central (Wentworth Point)
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The reviewer stated that an incentive was offered for this review

Irene A.
Irene A.Greater Melbourne (Inner), VIC
  • Verified

Perfect Customer service and relocation services ever!!!

published

Our Move was from 2 bedroom unit in Sydney to a Brand New House in Melbourne.Customer service at its best. Thanks to Tyson,Sophie and rest of team who assisted with our last minute amendments. Boxes were delivered on time and picked up as arranged.Top notch service from fork lift guys to manoeuvre around tough points to get our boxes in position. Kudos to whole team for all effort done to give us a smooth relocation process. Thanks to team at Taxibox and wishing all a Happy New Year Ahead!!!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.Taxibox
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Sharyn Weir
Sharyn WeirGreater Melbourne (Inner), VIC
  • Verified

Storage was well looked after

published

The move was a couple off years ago
I have had my furniture stored
Until I found a place to unpack it
It was well looked after
Nothing broken at all :)

Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Happy customer Lisa
Happy customer LisaGreater Melbourne (Outer), VIC
  • Verified

Terrific service from enquiry to delivery

published

Doing a reno. Box staying onsite. Box placed with terrific practical consideration. Great friendly service from initial phone enquiry to delivery. Delivery person Frank was very accommodating and helpful. Delivery was on time. Liked the delivery tracking link which meant I could get on with my day and didn’t have to sit and wonder when it would be here. The steel box was very clean and in good order. Think the pick up price is a wee bit expensive, given it’s not going in to storage or to another location but liked how the advertised discount code was immediately honoured and think it’s a reasonable price per month. Whole process has been an easy and pleasant experience. Would recommend.Thank you

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
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  • Verified

Amazing experience, THANK YOU, Taxibox

published

Our move from Melbourne to the Gold Coast during Covid lockdown and travel restrictions was much easier with the service provided by Taxibox. Everything was perfectly organised and the Taxibox people involved were very helpful, from the customer service and bookings over the phone to the pick up and final delivery. Many thanks to Peter in Melbourne and Danny on The Gold Coast, you are legends!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

Storage Providers

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Tegan
TeganGreater Melbourne (Inner), VIC
  • Verified

Taxi Box - A perfect moving solution

published

Taxi Box was a perfect solution to my moving woes. The exceptional customer service was so good at assuring me during a really stressful time. Taxibox 5eva, I will definitely be using them again.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Taxibox
TAXIBOX T.Taxibox
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Fantastic every time!

published

Everytime i had to deal with Taxibox they were fantastic. And Frank the driver was soo helpful and went above and beyond. I’d use them again in a second; and have no issues recommending them!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
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Excellent service

published

Used to send some items before the big move, all done on time, today the empty box was picked up, it was on grass and raining the driver took extra time to not damage the grass, fantastic service.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
Taxibox
TAXIBOX T.Taxibox
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Storage Providers

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Joshua Allan
Joshua AllanSouth East Queensland, QLD
  • Verified

Freaking fantastic organisation and team, couldn't be happier!

published

Moved 1 bedroom, 1 home office from Melbourne to Brisbane. Everything went smoothly from beginning to end—plus, having the Taxi Box delivered to my door in Melbourne was so incredibly appreciated.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
4/5
Customer Service
4/5
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

  • Verified

Excellent service

published

Needed extra on-site storage. Excellent service from start to finish. All went very smoothly. Friendly professional call centre staff and drivers. Timing of drop off and pick up was punctual. I highly recommend TAXIBOX.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
Similar opinion? Write a review on ProductReview.com.au!
Andrew D.
Andrew D.South East Queensland, QLD
  • Verified

The best service you could expect!

published

We were renovating our house and needed to store some items for the duration of the renovation, however we didn’t know how long it would be. Taxibox was super helpful in arranging an on site delivery for a 3 month period and was able to extend it month by month as required. The team was super helpful and kind for the entire process. Great experience and we’d recommend it to anyone!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

Page 1 of 10

Questions & Answers

dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

Interiors-are-me
Interiors-are-measked

Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.

Ed d
Ed dasked

Do you move between melb and Perth outer suburbs

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM

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