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- Verified
Exemplary service
Alex provided an excellent timely and efficient service whilst taking care to manoeuvre and place the box with care. Well done Alex & TAXIBOX. I would use Taxibox again and recommend to friends
- Verified
Great and easy service.
My wife and I moved back in with family and needed to store some of our stuff for an unknown period of time. I booked a Taxibox, they found somewhere to park it in our tiny street, and the movers came that day and packed everything up carefully. Then Taxibox came (when they said they would) and took our box away to storage.
It ended up being almost exactly 12 months that our stuff was in storage. The whole time communication was clear and payment was easy.
Then when it was time to get our stuff back, Taxibox arrived on time, the removalists came straight away, and our Taxibox was taken away precisely when they said it would be.
Would recommend enthusiastically.
The reviewer stated that an incentive was offered for this review
- Verified
Excellent service
Stored a single Taxibox to declutter our home during the sale process. Prompt service. Great staff. Much more convenient than a traditional storage shed. Will definitely use them again. Thanks.
Review collected in partnership with Taxibox
The reviewer stated that an incentive was offered for this review
- 4 reviews
- 2 likes
Just so easy!
We never really unpacked at our last house, knowing it was only temporary and we would be moving locally. The taxi box was perfect for emptying out about 3/4 of our double garage which was the storage shed and dumping ground. We moved only 8km and the box was picked up and dropped off at the new house within an hour!
We were also really happy that head office were able to change our move day at short notice before a long weekend so that the box was clear of our driveway for the other removalists. Given the demand for everything moving-related...
Read more in Brisbane right now, we were pleasantly surprised they could accommodate and very grateful! Also, I've never seen a removalists be so gentle with our things. The skill with which our Drivers moved the box was amazing! As long as you pack your things sensibly, there's no reason to worry about damage.Find out how TAXIBOX compares to other Storage Providers
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- 2 reviews
- Verified
Pretty seamless
I had some precious, large soft furniture items and oriental rugs in storage for three and a half years. I had no option but to store them in a Taxi Box as speedily as I could and with no idea about for how long. I did my best to protect the items from dust, moisture, insect/rodent infestation, movement in transit, and any other potential damage but still felt they were very vulnerable. I was apprehensive when I received them out of storage recently but was thrilled to see the contents looking as if I had just finished packing them 3.5 years ag...
Read moreo. Nothing had moved, there wasn't a hint of dust or damage to be seen nor any musty smell from damp. I was amazed and thrilled. The collection and re-delivery were quick and easy to arrange, seamless in their execution and done by very skilled drivers and all the contacts with the office have been friendly, competent and effective. It's a very good, efficient system and I am very impressed with and thrilled by the entirety of the experience.Hi Maggie,
If there's anyone you can count on to keep your stuff free from dust, moisture, and all those other villains you mentioned – it's me, your friendly neighbourhood TAXIBOX. 3.5 years is a l...
Read moreong time (to say I'll miss your stuff is an understatement). Hopefully I can help you out again sometime soon, but until then, I'll be here... fighting dust bunnies and keeping stuff safe. It's my superhero speciality.Review collected in partnership with Taxibox
- 6 reviews
- 2 likes
They deliver what they promise thank you
Going from a family home to an apartment I needed somewhere to keep my things without the concern to get at them. TAXIBOX and there movers got it done. 6 months in storage and delivered the day I requested. Perfect
Hi Peter,
How sweet! I love this photo of me. Really shows how close me and my forklift really are (we're thick as thieves). This is going straight to the pool room....
Read more Kind regards, Your TAXIBOX- Verified
I was so excited when I saw the taxi boxes arriving!
Matt came within the delivery window and was super friendly. Advised me about the time frame for loading and handed me the padlock. Nothing was a worry. Definitely recommending Taxi Boxes to who needs storage.
Hi Stef,
What can I say, I love making customers feel starstruck. Your excitement really makes me feel like I'm famous. When do I reach celeb status? I feel like I'm popping up on enough streets nowadays. Someone get me my own wiki page, stat....
Read more Kind regards, Your TAXIBOX- Verified
YOU GUYS ARE LEGENDS
Used 2 taxiboxes to store then move my stuff to my new apartment. The whole crew literally are just so amazing. From the call centre, to the drivers, even the people at the warehouse - everyone had just been super friendly, helpful, and accomodating. I had trouble finding apartments and had to reschedule my redelivery a couple times, but you guys still managed to be so patient with me. Also, the place I was moving into had strict rules and was just fussy about loading docks in general but the driver was just super patient, kind and accomodating...
Read more to make my move possible. I've never writen online reviews my whole life, this is the first time I even bother to do it because you guys are truly legendary. Will definitely re-book again if I need to store or move again. Best and friendliest service ever. Really!!! All the best!!!Hi Jos,
This goes without saying, but YOU'RE the legend. Truly flattered you came all the way to Productreview to write your first online review ever, for a simple TAXIBOX like me. Consider me chuffe...
Read mored! Can't wait to catch up with you (and your stuff) next time you need to store or move. Stay legendary!- Verified
Very good setup,great service
Apartment with 2 bedrooms,Small move,just 1 taxi box,both drivers very polite and helpful.The app used to track where the taxi box getting delivered and picked up was really easy to used.Overall very pleased
- Mobile Self-Storage
Hi "Okay for me",
...if that is your real name. Feels like you're sending me mixed messages, but hey, I'll take it! ...
Read more Kind regards, Your TAXIBOXThe reviewer stated that an incentive was offered for this review
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- Verified
Super easy to use and great service
My friend recommended Taxi box it was a lifesaver while getting a house ready to sell. We used it to declutter, then stored the box and it was delivered to our new house. So simple would use again.
Hi Nic S,
Brb, adding "lifesaver" to my resume. Wil really show up all my other work experience, right by "mover", "renovator", "house-seller", "declutterer"... you get the gist....
Read more Kind regards, Your TAXIBOXReview collected in partnership with Taxibox
The reviewer stated that an incentive was offered for this review
- 2 reviews
- Verified
Perfect solution!
We needed to store some excess furniture and bits and bobs while doing some renovations and restoring a room. Having the taxi box at our house was easy and super helpful.
Hi Felicity,
Nothing brings a tear to my eye like being called "perfect". Some might call me vain, but I like to think I'm just a perfectionist with a big BOX to fill. ...
Read more Kind regards, Your TAXIBOXReview collected in partnership with Taxibox
The reviewer stated that an incentive was offered for this review
- Verified
Best idea to store furniture
I was so relived to hear about taxi box, it made storing my unused furniture, so easy. When I had move that was so much easier. I only move a short distance. I would use the service again, polite staff and drivers.
Hi MTW,
Whether it's a short distance or a long haul next time, you can always count on me to answer when you call – hope I get to see you and your stuff again sometime soon!...
Read more Kind regards, Your TAXIBOXFind out how TAXIBOX compares to other Storage Providers
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- Verified
Lost box of crockery
Boxes of crockery & furniture did not need to go far, just from the upstairs to the downstairs garden where the Taxibox remained for less than a week whilst the floors were polished. Now one box of fine china for entertaining is missing. It was a small move and most everything fitted into one T/b. It is not far from my upstairs to downstairs via the footpath.
T/box say they have asked the two sets of removal men if they know anything about my box. Unsurprisingly, they don't. One of them has gone off with my box. Boxes don't just disappear and there are no hidden boxes here. T/b is so far offering nothing. What is the system of compensation?
Number your boxes and furniture and count them all going in and out.
Hi Dale,
We're sorry to hear of your recent experience and appreciate your time chatting through the details yesterday....
Read more Admittedly, it's a bit of a rock-in-a-hard-place situation for us in that we've been given assurance by the removalists team that your missing box was not taken from your TAXIBOX. It’s important to note that we haven’t had any feedback like this before and it's a professional removalist service with a great reputation, so we’re confident that something of this nature wouldn’t be the case. That being said, we also totally get that this is a bit of a negative experience for you so the team had offered to take a further look into how we might be of help but we understand the offer was refused. We're really happy to leave the ball in your court on this one and if you'd like to send us through the details we require, we'll continue to review things further. We look forward to hearing from you soon. TAXIBOX Team.The help offered is not very helpful when one has collected fine china and porcelain over 30 years. I do not have receipts or photos of my pieces. Many were purchased in Scotland a long time ago. They...
Read more are not pieces sitting in shops now that I know of.Hi Dale,
Thanks for your response!...
Read more The main reason for us requiring extra details around your items is so that we can assess the costs involved - as we don't have an understanding around the value or exactly what's happened here, it's a bit of a unique situation and we're just trying to gather some information to assess how we can be of help. Please email us at info@taxibox.com.au so that we can chat further around this one with you. Look forward to hearing from you. TAXIBOX Team.- Verified
Such a great experience with Taxibox!
We put some items into storage as we live in a 1 bedroom apartment and running out of space. The Taxibox service was amazing, efficient and easy. Highly recommend using this service.
Hi Kat,
If there's one thing I'm good at, it's making extra space – and if there's one thing I'm sure of, it's that one-bedroom apartments don't have enough of it. So glad I could help you out and get some of that excess stuff out of your life, Kat!...
Read more Kind regards, Your TAXIBOX- 2 reviews
- Verified
Excellent service
Taxibox made my moving process easy and affordable!
They were on time with delivery and collection!
The staff I dealt with over the phone were helpful and ran me through the seamless process - all the way down to the delivery drivers, who were polite and cheerful!
I’ve recommended this service to everyone I know and will definitely use the service again in future!
Hi Uru,
From us TAXIBOXES, to the customer service team, to the drivers that drive me around (cheers guys), to the forklifts that get me from point A to point B (again, cheers), it's pretty safe to ...
Read moresay we make a pretty legendary team. It's not hard to be this nice to be around when our customers are just as legendary – thanks for being an excellent customer yourself, Uru!Review collected in partnership with Taxibox
The reviewer stated that an incentive was offered for this review
Questions & Answers
What is the clearance for Taxibox in a basement car park
Hello!
I'm trying to book a Taxibox for moving purposes.
I'm moving from Melbourne to Sydney on the 14th of March.
I'm trying to get a taxibox delivered to my address (on-street parking) on the 12th of March - I'll be on site to receive it.
I don't know my future address on Sydney yet, so I've put down Sydney - 2000 as the delivery address.
When trying to book the taxibox, I get this greyed out box in the "Delivery dates" form, and I can't proceed further. Am I doing something wrong?
Thank you for the support!
Cheers,
Hi Bernardo, sorry to hear you've had some issues making your booking! We're a little unsure why you're unable to select your preferred dates without knowing all the details, though it could be that w...
Read moree don't service your area on a Saturday. Please feel free to book directly with the team on 1300 87 60 87 so that we can help get everything sorted for you!good reviews,do you ship containers overseas to aukland nz?
Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team
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Hi Emulatori,
You're right – while us TAXIBOXES are tough, our removalists are definitely on the gentle-giant side of things. I always hear straight from the source (your stuff) that it makes moving day far less scary....
Read more Kind regards, Your TAXIBOX