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TAXIBOX
4.8 from 1,002 reviews · View Statistics
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Reviews

4.9
216 reviews
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James Sherry
James SherryGreater Melbourne (Metropolitan), VIC
  • Verified

Absolute Perfection

published

The delivery and pick up of the Taxibox was so well managed, happened in the time slot I was told, and tracking the driver made it stress free. In short - Taxibox made moving house a lot easier.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne Local (Mordialloc)
Taxibox
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Review collected in partnership with Taxibox

Steve G
Steve G
  • 2 reviews
  • Verified

Fantastic Service

published

Awesome to deal with and would highly recommend them.
Moving during a pandemic, Great communication with staff and made the move easy by sending notifications for drop off and pick up times. Would highly recommend and would used them again (hopefully never moving again).

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Taxibox
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Andrew L.
Andrew L.Sydney, NSW
  • Verified

Great service and support

published

Awesome service and support. Had to change my booking and there were no issues. The communication was excellent. Taxi box arrived on time and was notified before drop-off and pickup.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
  • On-Site Storage
Taxibox
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  • Verified

Unreal! Really helpful

published

Was amazing! I left it really late for a pick up but they came through with the goods and really helped me.out of some trouble! Will use again without doubt

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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K P.
K P.Greater Melbourne (Inner), VIC
  • Verified

Very helpful at every step

published

The move was a single room box and over a short distance. The box arrived on time and wasn't taken on time but I was contacted to be kept up to date and in the loop, and I was given options.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
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Niki M.
Niki M.Greater Melbourne (Outer), VIC

Steep driveway a breeze for Taxibox

published

Great team. Helpful and accommodating. We needed one Taxibox delivered to a very steep driveway in an awkward location and they did it with ease. Brilliant idea to use a forklift.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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Sam Warner
Sam Warner Sydney, NSW
  • 2 reviews
  • Verified

Great service, a brilliant solution

published

We stored an entire 2 bed house for 2 years, and taxibox was a great, cost effective solution. Our delivery driver (the German guy if you're reading this, taxibox) had a very helpful can-do attitude even with our difficult access. Plenty of time to pack/unpack. Zero damage to the contents. Highly recommended

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
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Review collected in partnership with Taxibox

  • Verified

Worst experience ever

published

I have used many Removalist companies recently. Taxibox was by far the worst experience. My items were basically “thrown”
Into the Taxibox’s with zero care. A stone table was completely cracked including matching chairs. Upholstery on lounges and chairs were ripped due to poor packing. Outdoor furniture was broken. Boxes were smashed. Boxes of fine China were broken. The entire experience resulted in 80 per cent of my furniture was damaged. When I emailed to notify them they refused to help and kept using excuses.

Rates and Fees
3/5
Job Satisfaction
1/5
Timeliness
3/5
Customer Service
1/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.TaxiboxSend a private message
Taxibox
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Review collected in partnership with Taxibox

Shane
ShaneSydney, NSW
  • 2 reviews
  • Verified

A brilliant solution to our lack of storage

published

The convenience, efficiency and user friendliness of TAXIBOX was outstanding. For 10 years, all our precious items that we didn't have room to store in house have been safe and cared for. Pick and delivery on time, access so easy to arrange. Thanks to all at Taxibox - especially Steve.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
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Review collected in partnership with Taxibox

Storage Providers

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Delivery service was excellent!

published

Needed this service to increase storage for my business. Was worried about fitting onsite storage at this tight space but professionally fitted. Took only 5 minutes to set up! Wonderful teamwork and great service.

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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The reviewer stated that an incentive was offered for this review

  • Verified

Excellent service

published

1 Taxi Box was delivered on time and the tracking made it easier for me to prepare for the arrival of the box. The size of the box perfectly fit on my front yard

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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  • Verified

Seamless move thanks to Taxibox

published

We had a 2 week gap between sale of our old house and settlement on our new property and a friend suggested Taxibox. From the moment of my first enquiry, to the delivery of the 3 taxi boxes and finally the redelivery 2 weeks later at our new home we had a smooth run with Taxibox. Communication was clear and efficient, the advice about how many boxes we needed was spot on, delivery drivers were friendly and helpful and were able to manoeuvre the taxi boxes with amazing dexterity. Highly recommend this Taxibox for anyone needing moving and storage as we did.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Storage Providers

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Heather
HeatherVictoria
  • Verified

Amazing how much you can fit in, especially if you’re good at Tetris!

published

Lockdown 4.0 caused a messy end to my relationship. Everyone at Taxibox were incredibly helpful and supportive, especially Lauren. My belongings are now safe while I find a new home.

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Similar opinion? Write a review on ProductReview.com.au!
Stuart
StuartSydney, NSW
  • 2 reviews
  • Verified

Great service - storage boxes in as new condition - reasonable pricing

published

Moved 3 bedroom house into 3 x boxes located on site. Boxes were delivered in an as new condition.
Boxes remained on site for 6 months during major renovation.
Had to update the final date a few times due to delays in building.
Each time service was professional and efficient.
Boxes were dropped off on time and in the right location. Similarly picked up on time without incident.
This is a great storage solution at an affordable price. Highly recommend and have already

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Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
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Bruce D.
Bruce D.Mid North Coast, NSW
  • 3 reviews
  • 1 like

The answer to cancel out double handeling.

published

Part of a big move from interstate. Great help in making our old home presentable for sale.
Goods held over until we sold and our new home was ready to accept the extra goods.

Incentivised Review No
Service Type
  • On-Site Storage
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Cassandra F.
Cassandra F.Sydney, NSW
  • 2 reviews
  • Verified

Easy, convenient interstate move

published
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Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

I love this company!

published

I am moving a 1 bedroom apartment for the second time. Yesterday my Taxi box was delivered by Frank, the same driver as last time. He has been just as amazing the second time around. The car park entrance to my apartment is extremely narrow and he did a fantastic job of navigating the lumps bumps and drains coming out of the walls.

Could not recommend enough, Taxibox, Frank is an asset to your company!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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Myk
MykGreater Melbourne (Inner), VIC
  • Verified

Be storage option in town

published

Very convenient the way you get Taxibox to your place, load it up and friendly Staff will come and collect. Easy and simple is that. Worked well for us. Thanks

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
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  • Verified

Amazing service from beginning to end

published

3 bedroom home which had to be emptied to allow floors to be sanded and polished and for painting of interior. We needed onsite storage. Staff were helpful and professional from first chat to delivery and pick up

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
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Tawny
TawnySouth East Queensland, QLD
  • Verified

Amazing service!

published

My friend and I popped two bedrooms worth of stuff into storage with Taxibox as we moved back to our parent's homes briefly due to COVID-19. Two boxes were sufficient, delivery was on time and very easily done, and the delivery driver was super friendly. 10/10 would store and move with Taxibox again!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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Kira K.
Kira K.South East Queensland, QLD
  • Verified

A very clever storage innovation - well done gang.

published

We’re selling a five bedroom house - 2 boxes covered us for everything we can live without for 8 weeks. All of the staff we have dealt with have been amazing!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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  • Verified

Awesome experience

published

We had to put most of our beloved belongings into a storage for 7 weeks while we were waiting for our new home to become available. We had a great experience with Taxi box. Customer service was exceptional both over phone and face to face. Delivery drivers put boxes exactly where we wanted. Nothing was a problem. Everything was on time and most importantly no damage at all to our belongings. We were highly recommend using them.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

  • Verified

Amazing service

published

Taxibox was so easy to use, I knew my items were in safe hands!! I loved the funny emails updating me on the storage and all the staff were professional and so supportive!!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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Review collected in partnership with Taxibox

Chris
ChrisGreater Melbourne (Metropolitan), VIC
  • Verified

Excellent service

published

Easily arranged With very helpful staff. Delivery on time with the driver contacting me so it was placed exactly where I wanted it. Perfect for my on site storage needs over the next couple of months.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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RozEG
RozEGSydney, NSW
  • 2 reviews
  • Verified

Storage does not get any easier than this.

published

The online experience was so easy: signing up, organising the drop-off and pick up. Their communications are spot-on. I knew where I was up to at all stages of my move and storage. Booking a time to visit the box and get stuff was also extremely easy. I can't recommend this highly enough.

Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney Central (Wentworth Point)
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