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TAXIBOX
4.8 from 962 reviews · View Statistics
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Reviews

4.9
199 reviews
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Maria
MariaSouth East Queensland, QLD
  • 4 reviews
  • 4 likes
  • Verified

2 bedroom apt success because of Taxibox

published

Very professional and transparent with all their details so far. Taxibox dropped off and all packed up now ready to be taken into their storage facility for 1 1/2 months. I’m sure drop off will be as smooth

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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Joey
Joey
  • 2 reviews
  • Verified

Best experience moving ever!

published

Moved a 2 bedroom house,Syd to bris!
Taxibox & team had everything covered. Pick up/Removalist/storage.
Can’t praise taxibox enough! The move was smooth & super easy! Recommend Taxibox to a number of friends!

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationSydney Central (Wentworth Point)
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The reviewer stated that an incentive was offered for this review

Sharyn Weir
Sharyn WeirGreater Melbourne (Inner), VIC
  • Verified

Storage was well looked after

published

The move was a couple off years ago
I have had my furniture stored
Until I found a place to unpack it
It was well looked after
Nothing broken at all :)

Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Happy customer Lisa
Happy customer LisaGreater Melbourne (Outer), VIC
  • Verified

Terrific service from enquiry to delivery

published

Doing a reno. Box staying onsite. Box placed with terrific practical consideration. Great friendly service from initial phone enquiry to delivery. Delivery person Frank was very accommodating and helpful. Delivery was on time. Liked the delivery tracking link which meant I could get on with my day and didn’t have to sit and wonder when it would be here. The steel box was very clean and in good order. Think the pick up price is a wee bit expensive, given it’s not going in to storage or to another location but liked how the advertised discount code was immediately honoured and think it’s a reasonable price per month. Whole process has been an easy and pleasant experience. Would recommend.Thank you

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
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Carissa
CarissaSouth East Queensland, QLD
  • Verified

Great storage, terrible customer service

published

Recently used 3 taxi boxes to store household items while renovating. The boxes were sturdy and the delivery driver exceptionally helpful. He did his best to make access easier for us.

Rates and Fees
4/5
Job Satisfaction
4/5
Timeliness
5/5
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.Taxibox
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The reviewer stated that an incentive was offered for this review

Tegan
TeganGreater Melbourne (Inner), VIC
  • Verified

Taxi Box - A perfect moving solution

published

Taxi Box was a perfect solution to my moving woes. The exceptional customer service was so good at assuring me during a really stressful time. Taxibox 5eva, I will definitely be using them again.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Taxibox
TAXIBOX T.Taxibox
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Fantastic every time!

published

Everytime i had to deal with Taxibox they were fantastic. And Frank the driver was soo helpful and went above and beyond. I’d use them again in a second; and have no issues recommending them!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
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  • Verified

50/50

published

Very bad with response times after filling out the form that's required to get our stuff out. Both times taxobox ending up costing us more money. Dunno if would recommend however when at pick up the guy at the side was very helpful and it was easy to access and get it all done quickly - the stars is for the Champ at site

Timeliness
2/5
Customer Service
4/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

  • Verified

Good service, room for improvements

published
Rates and Fees
4/5
Job Satisfaction
4/5
Timeliness
3/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
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Storage Providers

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  • Verified

Excellent service

published

Needed extra on-site storage. Excellent service from start to finish. All went very smoothly. Friendly professional call centre staff and drivers. Timing of drop off and pick up was punctual. I highly recommend TAXIBOX.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
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Andrew D.
Andrew D.South East Queensland, QLD
  • Verified

The best service you could expect!

published

We were renovating our house and needed to store some items for the duration of the renovation, however we didn’t know how long it would be. Taxibox was super helpful in arranging an on site delivery for a 3 month period and was able to extend it month by month as required. The team was super helpful and kind for the entire process. Great experience and we’d recommend it to anyone!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

James Sherry
James SherryGreater Melbourne (Metropolitan), VIC
  • Verified

Absolute Perfection

published

The delivery and pick up of the Taxibox was so well managed, happened in the time slot I was told, and tracking the driver made it stress free. In short - Taxibox made moving house a lot easier.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne Local (Mordialloc)
Taxibox
TAXIBOX T.Taxibox
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Steve G
Steve G
  • 2 reviews
  • Verified

Fantastic Service

published

Awesome to deal with and would highly recommend them.
Moving during a pandemic, Great communication with staff and made the move easy by sending notifications for drop off and pick up times. Would highly recommend and would used them again (hopefully never moving again).

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Taxibox
TAXIBOX T.Taxibox
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Andrew L.
Andrew L.Sydney, NSW
  • Verified

Great service and support

published

Awesome service and support. Had to change my booking and there were no issues. The communication was excellent. Taxi box arrived on time and was notified before drop-off and pickup.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
  • On-Site Storage
Taxibox
TAXIBOX T.Taxibox
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  • Verified

Unreal! Really helpful

published

Was amazing! I left it really late for a pick up but they came through with the goods and really helped me.out of some trouble! Will use again without doubt

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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Page 1 of 8

Questions & Answers

dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

Interiors-are-me
Interiors-are-measked

Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.

Ed d
Ed dasked

Do you move between melb and Perth outer suburbs

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM

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