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TAXIBOX
4.8 from 991 reviews · View Statistics
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Shannon Roberts
Shannon Roberts
  • 2 reviews
  • 1 like

The box is smaller than they say it is. Actual size is in their FAQ's

published

It’s smaller than their description!!! Why would you lie about it’s size? The box delivered to me is 2050 tall not 2200. I have a bookcase that’s 2100 that I can’t fit in it and my bed is 2100 and can’t go in the planned orientation. I need to be reimbursed. Have had to sell the bookcase and 25% of my belongings are stranded.

*UPDATE*

Changing from 1 star to 3 stars.

Beau reached out to me today and was much more professional than the response I got on Saturday. He made appropriate recompense for their error however has only made a recommendation to his tech team that perhaps they maybe should not lie about the size of their box anymore. My issue is resolved, however, others will face this issue with the size being misrepresented.

Rates and Fees
3/5
Job Satisfaction
3/5
Timeliness
3/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Shannon Roberts
Shannon Roberts

Apparently the correct measurements are buried in their FAQ’s. Insane.

Shannon Roberts
Shannon Roberts

Plus they didn’t bring the mattress protector or the trolley I ordered. Terrible service

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Kerrie S.
Kerrie S.Sydney, NSW
  • Verified

Best storage ever.

published

Moving is always the worst thing to do in life. We moved to a 2 bedroom house & of a short distance. Will definitely use Taxibox again, nothing was damaged at all.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Alana K.
Alana K.Greater Melbourne (Outer), VIC
  • Verified

A thousand times more convenient than a moving truck!

published

The delivery was fantastic. Steve and Joanna did an amazing job and were also extremely friendly to top it off. As soon as I saw the taxiboxes being moved into our front yard I knew it was going to make our lives a whole lot easier. Now we just easily move our stuff in over the next few days without having to worry about driving a giant truck all over town and returning it on the same day. An honourable mention also goes out to Steve for letting my 10 month old son sit on the forklift - he loved it!

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
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  • Verified

Exemplary service

published

Alex provided an excellent timely and efficient service whilst taking care to manoeuvre and place the box with care. Well done Alex & TAXIBOX. I would use Taxibox again and recommend to friends

Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney Central (Wentworth Point)
Taxibox
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HughR
HughRSydney, NSW
  • Verified

Great and easy service.

published

My wife and I moved back in with family and needed to store some of our stuff for an unknown period of time. I booked a Taxibox, they found somewhere to park it in our tiny street, and the movers came that day and packed everything up carefully. Then Taxibox came (when they said they would) and took our box away to storage.
It ended up being almost exactly 12 months that our stuff was in storage. The whole time communication was clear and payment was easy.
Then when it was time to get our stuff back, Taxibox arrived on time, the removalists came straight away, and our Taxibox was taken away precisely when they said it would be.
Would recommend enthusiastically.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
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Emulatori
EmulatoriSouth East Queensland, QLD
  • 4 reviews
  • 2 likes

Just so easy!

published
Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
Taxibox
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Jos
JosSydney, NSW
  • Verified

YOU GUYS ARE LEGENDS

published
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
Taxibox
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Okay for me
Okay for meGreater Melbourne (Metropolitan), VIC
  • Verified

Very good setup,great service

published

Apartment with 2 bedrooms,Small move,just 1 taxi box,both drivers very polite and helpful.The app used to track where the taxi box getting delivered and picked up was really easy to used.Overall very pleased

Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
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The reviewer stated that an incentive was offered for this review

Kat Hall
Kat HallSydney, NSW
  • Verified

Such a great experience with Taxibox!

published

We put some items into storage as we live in a 1 bedroom apartment and running out of space. The Taxibox service was amazing, efficient and easy. Highly recommend using this service.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney Central (Wentworth Point)
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Uru
UruSouth East Queensland, QLD
  • 2 reviews
  • Verified

Excellent service

published

Taxibox made my moving process easy and affordable!

They were on time with delivery and collection!

The staff I dealt with over the phone were helpful and ran me through the seamless process - all the way down to the delivery drivers, who were polite and cheerful!

I’ve recommended this service to everyone I know and will definitely use the service again in future!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Amy
AmyGreater Melbourne (Metropolitan), VIC
  • Verified

Excellent service!

published

This is the second time I’ve used taxibox when moving house and it is such a great, efficient service! We used one taxibox to declutter for selling our house. It was picked up from our old house and delivered to the new one when we needed it. Reasonable prices and great customer service.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
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Review collected in partnership with Taxibox

Anna S.
Anna S.Sydney, NSW
  • Verified

Brilliant service - will use again and again and again!

published

A great service and so easy to use when moving house. From booking to delivery communication was brilliant and uncomplicated. I will defiantly use this service again, highly recommend Taxibox!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
Taxibox
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Storage Providers

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Rachel P.
Rachel P.Sydney, NSW
  • Verified

Amazing, I already recommended to my neighbours in the building :-)

published

As I’m living in a strata building, the space was tight. But Taxibox team used a funky forklift to place the box carefully in the corner of the garage, and dropped off and picked up on the same day, minimising inconvenience to other residents. Highly recommend their service!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Taxibox
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Lisa
Lisa
  • 2 reviews
  • Verified

Simple, easy, reliable!

published

I've used Taxibox a few times and cannot fault them.
Very economical, practical and fairly hassle free.
They deliver your box when you want it, pick it up when it's good to go, store it and then re deliver when you're ready.
You get a 2 hour widow for delivery and they text you about 30 mins in advance.
You're always in the loop.
The fellas who have dropped off and picked up my boxes have been wonderful.
Very professional and courteous.
I will always use Taxibox when I'm moving my stuff and wholeheartedly recommend them to others.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
Taxibox
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SKA
SKAGreater Melbourne (Metropolitan), VIC
  • Verified

Met every need…

published

TAXIBOX was the perfect solution for our storage while selling our house. Great systems, great drivers, good humoured communications, well priced, just enough choice. Couldn’t be happier and would recommend unreservedly.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
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Page 1 of 10

Questions & Answers

Thea C.
Thea C.asked

What is the clearance for Taxibox in a basement car park

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message
Bernardo M.
Bernardo M.asked

Hello!

I'm trying to book a Taxibox for moving purposes.

I'm moving from Melbourne to Sydney on the 14th of March.

I'm trying to get a taxibox delivered to my address (on-street parking) on the 12th of March - I'll be on site to receive it.

I don't know my future address on Sydney yet, so I've put down Sydney - 2000 as the delivery address.

When trying to book the taxibox, I get this greyed out box in the "Delivery dates" form, and I can't proceed further. Am I doing something wrong?

Thank you for the support!

Cheers,

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message
dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

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