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TAXIBOX
4.8 from 1,000 reviews · View Statistics
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Marianne O.
Marianne O.Greater Melbourne (Inner), VIC
  • Verified

Excellent service

published

Three bedrooms, 2 living areas. I needed storage due to downsizing. Taxibox is a great service and delivery and pickup where at times that suited me. I stored for some years and everything was in great condition. The staff are excellent too. I highly recommend.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Taxibox
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Review collected in partnership with Taxibox

Kel
KelSydney, NSW
  • Verified

Amazing who would have thought moving could be so easy & stress free

published
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
Taxibox
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Louise CT
Louise CTSydney, NSW
  • 4 reviews
  • Verified

An excellent service

published

I had to store a Taxibox full of items for a year when I moved interstate and wasn't able to back to Sydney as a result of COVID. I'm frugal, so once I could get back to Sydney, whenever I needed to get things out I went to the storage site.

The booking system for going to your Taxibox is excellent for this and phone calls are returned if you're running late, etc. Similarly, getting your Taxibox redelivered is very streamlined (though you need to do so several days ahead of time).

I think Taxibox is great value. My one suggestion would be to make sure that you ask for your stuff to be stored at the Taxibox site closest to where you live if that's possible. It was quite the schlepp to get out to the storage site.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Taxibox
TAXIBOX T.TaxiboxSend a private message
Louise CT
Louise CT

All good. You guys are the best.
I was told that my TaxiBox would be stored in Erskineville, but it ended up being stored at Greenacre.
Anyway, I’m very happy and will continue to recommend you.

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Review collected in partnership with Taxibox

  • Verified

Incredible customer service and brilliant concept

published

Couldn't be easier and Taxibox fitted in with our changing needs. Flexible, affordable and a pleasure to deal with during the 12 months we used them for. Absolute pleasure to deal with.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
Taxibox
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Review collected in partnership with Taxibox

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Pete A
Pete AGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Possibly the best service I've ever received.

published

This is that rarest of companies: did everything they said they would do; provided a clean and quality product; worked around me; were prompt in returning phone calls and emails; always polite, always friendly, always about working around what I needed. And the box itself for onsite storage is just genius. Highly recommend.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.TaxiboxSend a private message
Pete A
Pete A

Haha, nice!

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Harry K.
Harry K.Sydney, NSW
  • 2 reviews
  • Verified

Amazing service, thanks Steve!

published

This was such an efficient and useful service. Was packing the house to head off on a RTW motorbike trip and was so disorganised. They were helpful efficient and accommodating when I needed to add more stuff to my box, Thank you most of all to Steve in Greenacre.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
Taxibox
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Shannon Roberts
Shannon Roberts
  • 2 reviews
  • 1 like

The box is smaller than they say it is. Actual size is in their FAQ's

published

It’s smaller than their description!!! Why would you lie about it’s size? The box delivered to me is 2050 tall not 2200. I have a bookcase that’s 2100 that I can’t fit in it and my bed is 2100 and can’t go in the planned orientation. I need to be reimbursed. Have had to sell the bookcase and 25% of my belongings are stranded.

*UPDATE*

Changing from 1 star to 3 stars.

Beau reached out to me today and was much more professional than the response I got on Saturday. He made appropriate recompense for their error however has only made a recommendation to his tech team that perhaps they maybe should not lie about the size of their box anymore. My issue is resolved, however, others will face this issue with the size being misrepresented.

Rates and Fees
3/5
Job Satisfaction
3/5
Timeliness
3/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Shannon Roberts
Shannon Roberts

Apparently the correct measurements are buried in their FAQ’s. Insane.

Shannon Roberts
Shannon Roberts

Plus they didn’t bring the mattress protector or the trolley I ordered. Terrible service

Taxibox
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Kerrie S.
Kerrie S.Sydney, NSW
  • Verified

Best storage ever.

published

Moving is always the worst thing to do in life. We moved to a 2 bedroom house & of a short distance. Will definitely use Taxibox again, nothing was damaged at all.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
Taxibox
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Alana K.
Alana K.Greater Melbourne (Outer), VIC
  • Verified

A thousand times more convenient than a moving truck!

published

The delivery was fantastic. Steve and Joanna did an amazing job and were also extremely friendly to top it off. As soon as I saw the taxiboxes being moved into our front yard I knew it was going to make our lives a whole lot easier. Now we just easily move our stuff in over the next few days without having to worry about driving a giant truck all over town and returning it on the same day. An honourable mention also goes out to Steve for letting my 10 month old son sit on the forklift - he loved it!

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
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  • Verified

Exemplary service

published

Alex provided an excellent timely and efficient service whilst taking care to manoeuvre and place the box with care. Well done Alex & TAXIBOX. I would use Taxibox again and recommend to friends

Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney Central (Wentworth Point)
Taxibox
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HughR
HughRSydney, NSW
  • Verified

Great and easy service.

published

My wife and I moved back in with family and needed to store some of our stuff for an unknown period of time. I booked a Taxibox, they found somewhere to park it in our tiny street, and the movers came that day and packed everything up carefully. Then Taxibox came (when they said they would) and took our box away to storage.
It ended up being almost exactly 12 months that our stuff was in storage. The whole time communication was clear and payment was easy.
Then when it was time to get our stuff back, Taxibox arrived on time, the removalists came straight away, and our Taxibox was taken away precisely when they said it would be.
Would recommend enthusiastically.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
Taxibox
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The reviewer stated that an incentive was offered for this review

Emulatori
EmulatoriSouth East Queensland, QLD
  • 4 reviews
  • 2 likes

Just so easy!

published
Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
Taxibox
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Jos
JosSydney, NSW
  • Verified

YOU GUYS ARE LEGENDS

published
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Okay for me
Okay for meGreater Melbourne (Metropolitan), VIC
  • Verified

Very good setup,great service

published

Apartment with 2 bedrooms,Small move,just 1 taxi box,both drivers very polite and helpful.The app used to track where the taxi box getting delivered and picked up was really easy to used.Overall very pleased

Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
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The reviewer stated that an incentive was offered for this review

Kat Hall
Kat HallSydney, NSW
  • Verified

Such a great experience with Taxibox!

published

We put some items into storage as we live in a 1 bedroom apartment and running out of space. The Taxibox service was amazing, efficient and easy. Highly recommend using this service.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney Central (Wentworth Point)
Taxibox
TAXIBOX T.TaxiboxSend a private message
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Page 1 of 10

Questions & Answers

Thea C.
Thea C.asked

What is the clearance for Taxibox in a basement car park

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message
Bernardo M.
Bernardo M.asked

Hello!

I'm trying to book a Taxibox for moving purposes.

I'm moving from Melbourne to Sydney on the 14th of March.

I'm trying to get a taxibox delivered to my address (on-street parking) on the 12th of March - I'll be on site to receive it.

I don't know my future address on Sydney yet, so I've put down Sydney - 2000 as the delivery address.

When trying to book the taxibox, I get this greyed out box in the "Delivery dates" form, and I can't proceed further. Am I doing something wrong?

Thank you for the support!

Cheers,

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message
dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.TaxiboxSend a private message

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

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