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TAXIBOX
4.8 from 940 reviews · View Statistics
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Reviews

4.9
194 reviews
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Tegan
TeganGreater Melbourne (Inner), VIC
  • Verified

Taxi Box - A perfect moving solution

published

Taxi Box was a perfect solution to my moving woes. The exceptional customer service was so good at assuring me during a really stressful time. Taxibox 5eva, I will definitely be using them again.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)

Fantastic every time!

published

Everytime i had to deal with Taxibox they were fantastic. And Frank the driver was soo helpful and went above and beyond. I’d use them again in a second; and have no issues recommending them!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
  • Verified

Excellent service

published

Needed extra on-site storage. Excellent service from start to finish. All went very smoothly. Friendly professional call centre staff and drivers. Timing of drop off and pick up was punctual. I highly recommend TAXIBOX.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
Andrew D.
Andrew D.South East Queensland, QLD
  • Verified

The best service you could expect!

published

We were renovating our house and needed to store some items for the duration of the renovation, however we didn’t know how long it would be. Taxibox was super helpful in arranging an on site delivery for a 3 month period and was able to extend it month by month as required. The team was super helpful and kind for the entire process. Great experience and we’d recommend it to anyone!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

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James Sherry
James SherryGreater Melbourne (Metropolitan), VIC
  • Verified

Absolute Perfection

published

The delivery and pick up of the Taxibox was so well managed, happened in the time slot I was told, and tracking the driver made it stress free. In short - Taxibox made moving house a lot easier.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne Local (Mordialloc)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

Steve G
Steve G
  • 2 reviews
  • Verified

Fantastic Service

published

Awesome to deal with and would highly recommend them.
Moving during a pandemic, Great communication with staff and made the move easy by sending notifications for drop off and pick up times. Would highly recommend and would used them again (hopefully never moving again).

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Taxibox
TAXIBOX T.Taxibox
Andrew L.
Andrew L.Sydney, NSW
  • Verified

Great service and support

published

Awesome service and support. Had to change my booking and there were no issues. The communication was excellent. Taxi box arrived on time and was notified before drop-off and pickup.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
  • On-Site Storage
Taxibox
TAXIBOX T.Taxibox
  • Verified

Unreal! Really helpful

published

Was amazing! I left it really late for a pick up but they came through with the goods and really helped me.out of some trouble! Will use again without doubt

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
K P.
K P.Greater Melbourne (Inner), VIC
  • Verified

Very helpful at every step

published

The move was a single room box and over a short distance. The box arrived on time and wasn't taken on time but I was contacted to be kept up to date and in the loop, and I was given options.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Storage Providers

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Niki M.
Niki M.Greater Melbourne (Outer), VIC

Steep driveway a breeze for Taxibox

published

Great team. Helpful and accommodating. We needed one Taxibox delivered to a very steep driveway in an awkward location and they did it with ease. Brilliant idea to use a forklift.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Sam Warner
Sam Warner Sydney, NSW
  • 2 reviews
  • Verified

Great service, a brilliant solution

published

We stored an entire 2 bed house for 2 years, and taxibox was a great, cost effective solution. Our delivery driver (the German guy if you're reading this, taxibox) had a very helpful can-do attitude even with our difficult access. Plenty of time to pack/unpack. Zero damage to the contents. Highly recommended

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
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Review collected in partnership with Taxibox

Shane
ShaneSydney, NSW
  • 2 reviews
  • Verified

A brilliant solution to our lack of storage

published

The convenience, efficiency and user friendliness of TAXIBOX was outstanding. For 10 years, all our precious items that we didn't have room to store in house have been safe and cared for. Pick and delivery on time, access so easy to arrange. Thanks to all at Taxibox - especially Steve.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Storage Providers

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Delivery service was excellent!

published

Needed this service to increase storage for my business. Was worried about fitting onsite storage at this tight space but professionally fitted. Took only 5 minutes to set up! Wonderful teamwork and great service.

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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The reviewer stated that an incentive was offered for this review

  • Verified

Excellent service

published

1 Taxi Box was delivered on time and the tracking made it easier for me to prepare for the arrival of the box. The size of the box perfectly fit on my front yard

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
  • Verified

Seamless move thanks to Taxibox

published

We had a 2 week gap between sale of our old house and settlement on our new property and a friend suggested Taxibox. From the moment of my first enquiry, to the delivery of the 3 taxi boxes and finally the redelivery 2 weeks later at our new home we had a smooth run with Taxibox. Communication was clear and efficient, the advice about how many boxes we needed was spot on, delivery drivers were friendly and helpful and were able to manoeuvre the taxi boxes with amazing dexterity. Highly recommend this Taxibox for anyone needing moving and storage as we did.

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Page 1 of 8

Questions & Answers

dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

Interiors-are-me
Interiors-are-measked

Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.

Ed d
Ed dasked

Do you move between melb and Perth outer suburbs

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM

See all TAXIBOX questions

Get an answer from our members and Taxibox representatives

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