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TAXIBOX
4.8 from 963 reviews · View Statistics
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4.9
199 reviews
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  • Verified

Amazing service from beginning to end

published

3 bedroom home which had to be emptied to allow floors to be sanded and polished and for painting of interior. We needed onsite storage. Staff were helpful and professional from first chat to delivery and pick up

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
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Tawny
TawnySouth East Queensland, QLD
  • Verified

Amazing service!

published

My friend and I popped two bedrooms worth of stuff into storage with Taxibox as we moved back to our parent's homes briefly due to COVID-19. Two boxes were sufficient, delivery was on time and very easily done, and the delivery driver was super friendly. 10/10 would store and move with Taxibox again!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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Kira K.
Kira K.South East Queensland, QLD
  • Verified

A very clever storage innovation - well done gang.

published

We’re selling a five bedroom house - 2 boxes covered us for everything we can live without for 8 weeks. All of the staff we have dealt with have been amazing!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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  • Verified

Awesome experience

published

We had to put most of our beloved belongings into a storage for 7 weeks while we were waiting for our new home to become available. We had a great experience with Taxi box. Customer service was exceptional both over phone and face to face. Delivery drivers put boxes exactly where we wanted. Nothing was a problem. Everything was on time and most importantly no damage at all to our belongings. We were highly recommend using them.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

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  • Verified

Amazing service

published

Taxibox was so easy to use, I knew my items were in safe hands!! I loved the funny emails updating me on the storage and all the staff were professional and so supportive!!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Chris
ChrisGreater Melbourne (Metropolitan), VIC
  • Verified

Excellent service

published

Easily arranged With very helpful staff. Delivery on time with the driver contacting me so it was placed exactly where I wanted it. Perfect for my on site storage needs over the next couple of months.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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RozEG
RozEGSydney, NSW
  • 2 reviews
  • Verified

Storage does not get any easier than this.

published

The online experience was so easy: signing up, organising the drop-off and pick up. Their communications are spot-on. I knew where I was up to at all stages of my move and storage. Booking a time to visit the box and get stuff was also extremely easy. I can't recommend this highly enough.

Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney Central (Wentworth Point)
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aamcconville
aamcconvilleSouth East Queensland, QLD

Amazing. I love my taxi box!

published

Wow!! What a great service. Blown away by the whole experience. Love the little bits of humour as well. Our Taxi Driver was so helpful and was a pleasure to deal with. Will absolutely recommend to others.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Very convenient

published

Easy to book and to set up and manage payments. Reliable delivery and easy process to organise re-delivery. Staff (delivery people and when calling in (e.g. for booking in re-delivery)) really helpful and friendly. Highly recommend.

Incentivised Review No
Service Type
  • On-Site Storage
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

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Excellent customer service

published

The guys at Taxibox were super helpful and went above their role when we did the 30 min pack. Every body was Very friendly, clean easy accessible site. Would recommend and would use again
Thanks everyone

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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Natalie
Natalie Sydney, NSW
  • Verified

Highly Recommend Taxibox Service

published

Such a great tool - we were renovating (putting a pool and extending our house at the same time). We were able to move things in and out at our own leisure - i even ran a fridge and washing machine out of it - cant speak highly enough about it!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Michael
MichaelSouth East Queensland, QLD

Fantastic idea and product

published

The whole idea of Taxi box is fantastic. For the smaller storage or for getting your gear stored in a rather difficult access spot ( like mine!), the Taxibax concept is wonderful.
The booking staff were very helpful, and the delivery and pickup crew made the exercise pain free!
Thank you TaxiBox for helping to make my house move so smooth.

Job Satisfaction
5/5
Customer Service
5/5
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
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The reviewer stated that an incentive was offered for this review

Storage Providers

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Greggo
GreggoSouth East Queensland, QLD

Problem free Help.

published

They were great to deal with and the Taxibox obeys the 'Sit/Stay' command perfectly. The staff were very helpful and accommodating. Communication was very easy and the Box delivery amd pick up was very timely and well communicated with the tracking link they send you.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!

Excellent service

published

TaxiBox were extremely helpful in advising what I needed prior to making the decision to use them for storage. Also they were very efficient, professional and cheerful in all our communications. Their rates were very competitive and I would have no hesitation in using them in the future or recommending them to friends and family. Overall a satisfying experience from beginning to end.

Incentivised Review No
Service Type
  • On-Site Storage
Similar opinion? Write a review on ProductReview.com.au!
S Heath
S HeathGreater Melbourne (Metropolitan), VIC
  • 3 reviews

The best!

published

Everything about my taxibox experience was positive. And the humorous way the boxes take on their own personality was kinda fun. Thanks to everyone I dealt with - all efficient and friendly and didn't waste my time.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
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Happy customer.
Happy customer. Greater Melbourne (Inner), VIC

Awesome service

published

Very happy with Taxi box, made my house move so much easier. They are very reasonably priced for the service. Would definitely recommend Taxi box of you are looking for mobile storage.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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Kathy S.
Kathy S.Greater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Sensational servixe

published

I needed short term storage and this was perfect. To the door, affordable, easy to pack and on time every time. Would highly recommend, especially if it's a small relocation

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Luca D.
Luca D.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Easy and simple

published

Customer service A+ delivery and pick up A+ smooth and simple service. Highly recommended. No complaints only praise. Couldn't have been any easier. Would definitely use your services again.

Thank you Taxibox :)

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
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Msh
MshGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Stress free storage

published

We used taxi box for storage while we moved between houses and decluttered to sell our home. The customer service from the start to end was amazing, so communicative and responsive. The guys who dropped off and picked up the taxi boxes were really nice and accommodating, asking us exactly where we would like the boxes dropped and what angle. They were so professional and genuinely have a strong customer focus. Could not recommend this company enough. Professional, responsive and great to deal with.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
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Review collected in partnership with Taxibox

brett
brett
  • 2 reviews
  • Verified

Awesome, why pay more then you have to

published

interstate move done and dusted, on a budget, our belongings were as they were when they left. in secure storage for 5 months.

would recommend to everyone instead of getting an expensive moving truck

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Pauline
PaulineSydney, NSW
  • 3 reviews
  • Verified

HIGHLY RECOMMENDED

published

Professional and extremely helpful from the start to the finish...definitely highly recommended...Shannen was amazing when I needed extra assistance....To make things even better I even received a refund for part of the month not used

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationSydney East (Erskineville)
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Review collected in partnership with Taxibox

  • Verified

These boxes are great

published

I had two taxi boxes for 3 months while renovating, they were great. Safe, waterproof storage and surprisingly roomy. The staff were also really easy to deal with. Would definitely use these again if the need arose.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Easy and convenient

published

We used taxibox between our leases to store our things. It was so easy from beginning to end. The staff and customer service were friendly and happy to help along the way.

Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!
Phil
PhilSouth East Queensland, QLD
  • 2 reviews

Would not recommend them to anyone - Update

published
Job Satisfaction
3/5
Customer Service
3/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.Taxibox
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Sandy
SandySydney, NSW
  • 2 reviews
  • Verified

Storage couldn’t be any easier.

published

Punctual delivery and retrieval of the boxes.
No fuss drop off and clean and easy to pack.
All boxes returned in good condition. Company so easy to deal with. Would highly recommend for safe secure and inexpensive storage solution.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • On-Site Storage
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

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