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TAXIBOX
4.8 from 940 reviews · View Statistics
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Reviews

4.8
97 reviews
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  • Verified

Amazing experience, THANK YOU, Taxibox

published

Our move from Melbourne to the Gold Coast during Covid lockdown and travel restrictions was much easier with the service provided by Taxibox. Everything was perfectly organised and the Taxibox people involved were very helpful, from the customer service and bookings over the phone to the pick up and final delivery. Many thanks to Peter in Melbourne and Danny on The Gold Coast, you are legends!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
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Review collected in partnership with Taxibox

Excellent service

published

Used to send some items before the big move, all done on time, today the empty box was picked up, it was on grass and raining the driver took extra time to not damage the grass, fantastic service.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
Joshua Allan
Joshua AllanSouth East Queensland, QLD
  • Verified

Freaking fantastic organisation and team, couldn't be happier!

published

Moved 1 bedroom, 1 home office from Melbourne to Brisbane. Everything went smoothly from beginning to end—plus, having the Taxi Box delivered to my door in Melbourne was so incredibly appreciated.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
4/5
Customer Service
4/5
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Andrew L.
Andrew L.Sydney, NSW
  • Verified

Great service and support

published

Awesome service and support. Had to change my booking and there were no issues. The communication was excellent. Taxi box arrived on time and was notified before drop-off and pickup.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
  • On-Site Storage
Taxibox
TAXIBOX T.Taxibox
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Gil and Lisa
Gil and Lisa
  • 2 reviews
  • Verified

Absolutely brilliant move!

published

Moving is difficult. Moving in a pandemic is ridiculously difficult. Then add to that moving a 1 bedroom apartment full of stuff for a brother in hospital from Melbourne to Sydney is next level. Taxibox were brilliant! They were upbeat and helpful, they were professional and they were organised. The whole process was impressive. I would totally recommend using their services.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • Verified

Was a really good experience.

published

- 2 bedroom apartment
- Interstate move during COVID
- Move was started and finished on time and I had to change a couple of things due to COVID, it went smoothly the guys at Taxibox were incredibly attentive and flexible. Would happily recommend!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationBrisbane (Hendra)
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Jake
Jake Greater Melbourne (Inner), VIC
  • Verified

Great service

published

Large apartment. Interstate. On time all the time! Amazing, loved my experience from start to finish. Fantastic company! Drivers on both ends of the service were legends. Loved Frank the tank!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Spready
Spready
  • 2 reviews
  • 2 likes
  • Verified

Great friendly honest service!

published

3 bed townhouse move interstate from Sydney to Brisbane. Started with a box to declutter and store whilst we sold our house, then another 3 boxes which were shipped to the Brisbane storage facility and stored for a month till ready to move into our new home. Box drop offs and pick ups were prompt and the Sydney warehouse team in Erskinville were so helpful when I turned up to find a box I needed to put something in was actually already moved to the interstate depot…the manager there organized for my stuff to be taken to that depot and placed in the box…talk about going an extra mile for a customer! Highly recommend!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
  • Verified

Great for interstate move!

published

We used Taxibox to move our 2 bedroom apartment from Sydney to Melbourne. Everything went smoothly. Our things arrived safely and on time. Definitely would use again for future moves!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

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Nigel
NigelSydney, NSW
  • 4 reviews
  • Verified

Very convenient

published

Moved a 2 bedroom apartment with lots of garage tools. The move from Sydney to Brisbane. Used 3 Taxibox's The staff were very accommodating to any needs & changes made. As it was a large move we needed access to the box and an extra box. It was very easy to arrange.

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

  • Verified

Would definitely use TaxiBox again

published

Benny was amazing! He was so helpful and professional. He went above and beyond to get our things to us safely. All the updates plus able to track the truck in real time was also fantastic.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)

Excellent delivery and pick up

published

We very much appreciate the professionalism of Taxibox for our big move to Melbourne from Sydney. Excellent delivery and pick up in both states by the skillful drivers. Customer service were friendly and very helpful. Thank you Taxibox!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside) and Sydney East (Erskineville)
Storage Providers

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Tom P.
Tom P.Greater Melbourne (Inner), VIC
  • Verified

Andrew is a legend

published

Moving interstate is a hassle enough, but I live in a very awkward spot with very little access.

Andrew, a driver in Melbourne, is an absolute champion and a credit to taxibox. He managed to fit the box in a tight spot, and go beyond the scope to help me unpack it in less than 10 minutes. Fast, friendly and efficient service. I couldn’t be happier and he’s made the move a lot less stressful for me. Thank you Andrew!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Cassandra F.
Cassandra F.Sydney, NSW
  • 2 reviews
  • Verified

Easy, convenient interstate move

published
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Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Paz
PazGreater Melbourne (Inner), VIC
  • 3 reviews

Easy, hassle-free service

published

The whole process from booking ... to delivery and pick up ... was easy and hassle-free. Excellent email and text message communication. Punctual. Taxibox was able to pull right up to my garage for easy loading. A clean interior. Strong waterproof covering. Hardy lock supplied. I moved the equivalent of 1 room, interstate.

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Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Page 1 of 4

Questions & Answers

dave charles
dave charlesasked

good reviews,do you ship containers overseas to aukland nz?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Dave! We don't currently ship overseas but we have some friends that may be able to help! Hit us up on 1300 87 60 87 if you're still looking for a referral. Kind Regards, TAXIBOX Team

Interiors-are-me
Interiors-are-measked

Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.

Ed d
Ed dasked

Do you move between melb and Perth outer suburbs

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM

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Get an answer from our members and Taxibox representatives

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