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TAXIBOX
4.8 from 921 reviews · View Statistics
See the Best Storage Providers in 2021 as rated by Australians on ProductReview.com.au.
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Sam C
Sam CMelbourne
  • 2 reviews
  • Verified

Couldn't have been better

published

Moving out of a 3 bedroom house and using Taxibox to store belongings while looking for a new place. Couldn't have asked for better service. Frank was awesome, so cheery and made for such a pleasant experience. He was so punctual, and the whole experience so far has been a breeze - a truly great customer experience. Thanks for everything so far Taxibox team!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Josie
JosieSydney, NSW
  • Verified

This was such an amazing service!! Would 100% recommend

published

Every person I spoke to on the phone (to arrange my booking) was so helpful and polite. The taxi box was delivered and picked up right on time. No fuss, super easy. I’m very happy I decided to go with taxi box for my move and would recommend it to anyone. P.S. also loved the feature on your website where you can tick what you need to put in the box and it tells you if/how it will fit in. Such a great service!!! Thank you.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
Ashley
AshleySouth East Queensland, QLD
  • Verified

Great Experience with TaxiBox Overall

published

Needed two Taxiboxes with very short notice Kieran managed to fit me in and the taxiboxes were delivered at the perfect time. The keep you well informed with SMS messages and even a live tracking for your driver. Benny was my driver, he was very polite and went through everything with me in great detail. I also received a $50 credit on my purchase and 2 free boxes.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
Germaine K.
Germaine K.
  • 2 reviews
  • Verified

Great service

published

Move from one house to another house with no hassle. Driver were friend and boxes were moved to driveway professionally. Great and friendly service and accommodate request at short notice.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney Central (Wentworth Point)
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Review collected in partnership with Taxibox

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Chloe B.
Chloe B.Greater Melbourne (Inner), VIC
  • Verified

So convenient!

published

Love the real time tracking app! We were able to time the parking space for the box perfectly. Frank who delivered our box was a delight! About the same cost as hiring a van hire and storage BUT you don't have to do load and unload twice. It's super convenient and HALF the work! Who wouldn't want that! Thanks TAXIBOX!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Taxibox
TAXIBOX T.Taxibox
David Russell
David RussellGreater Melbourne (Inner), VIC
  • Verified

Great Service... problem solved!

published

We were selling our house and needed to relocate some belongings during open inspections. Taxibox provided the perfect solution. Delivered and collected on time as promised and extremely easy to use. Staff were friendly and efficient.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationMelbourne Local (Mordialloc)
Taxibox
TAXIBOX T.Taxibox
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Review collected in partnership with Taxibox

  • Verified

Another great experience with taxibox!

published

Yet again everything very smooth. It's a life saver! Good value and communication, pick and dropoff went very smooth. I would highly recommend using this service for moving or storing.

Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
Taxibox
TAXIBOX T.Taxibox
Steve G
Steve G
  • 2 reviews
  • Verified

Fantastic Service

published

Awesome to deal with and would highly recommend them.
Moving during a pandemic, Great communication with staff and made the move easy by sending notifications for drop off and pick up times. Would highly recommend and would used them again (hopefully never moving again).

Rates and Fees
4/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Taxibox
TAXIBOX T.Taxibox
Andrew L.
Andrew L.Sydney, NSW
  • Verified

Great service and support

published

Awesome service and support. Had to change my booking and there were no issues. The communication was excellent. Taxi box arrived on time and was notified before drop-off and pickup.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
  • On-Site Storage
Taxibox
TAXIBOX T.Taxibox
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Ryuta T.
Ryuta T.South East Queensland, QLD
  • Verified

Definitely Recommend. Perfect solution. So easy

published

Amazing service by the Drivers.
Very professional and Efficient!!
Worked really well for a central location 1 bedroom apartment. Driver can drive in with a tractor so its was not a problem for smaller loading areas.

It was like playing Tetris but everything fit very nicely in the single Taxibox!!

Definitely Recommend!!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
Taxibox
TAXIBOX T.Taxibox
Sue from Brisbane
Sue from BrisbaneSouth East Queensland, QLD
  • Verified

Great Experience

published

Fantastic service, had a 3 bed townhouse and got it into 3 taxi boxes. I ordered 4 just in case and they don't charge if you don't use it, which was great peace of mind. I loved how they texted you 30mins before arriving. Dan (delivery and forklift driver) was super friendly & did an awesome job. Hopefully when I get them delivered it will be the same experience. Would definitely recommend.

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
  • Verified

Was a really good experience.

published

- 2 bedroom apartment
- Interstate move during COVID
- Move was started and finished on time and I had to change a couple of things due to COVID, it went smoothly the guys at Taxibox were incredibly attentive and flexible. Would happily recommend!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationBrisbane (Hendra)
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Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Storage Providers

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Tanya S.
Tanya S.Sydney, NSW
  • Verified

So convenient with great service!!

published
Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationSydney Central (Wentworth Point)
Gabrielle S.
Gabrielle S.South East Queensland, QLD
  • Verified

This was perfect!!!

published

3 bedroom house moved a few suburbs closer to the city. Started and finished exactly on time. Service was amazing. Have moved several times and this was by far the best way to go.

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Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
Belinda Mills
Belinda MillsSydney, NSW
  • Verified

Amazing option for us to move during lockdown!

published

We had to move our 3+ bed house during lockdown between two "LGA's of concern". Taxibox delivered the boxes on time and where we directed them to go. After a couple of days we realised we had put two boxes in a bad position on our property so asked Taxibox to move them - it was no problem at all! Then the boxes we stored overnight and delivered perfectly to our new property. We had a week to pack the boxes and a week to unpack at the other end and totally made the move not only achievable but also almost enjoyable! We will totally consider moving this way in the future if we ever need to move again - definitely recommend it to others!

Rates and Fees
5/5
Job Satisfaction
5/5
Timeliness
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

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Questions & Answers

Interiors-are-me
Interiors-are-measked

Hi Taxi box with the storage facility - I am looking to store valuable lounge and bed/mattress and other household items for 3 months, what about the humidity and temperature and ensuring the items stay mildew and mould free - what do you suggest ?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi there, great question! To reassure you, one of the most popular uses for TAXIBOX is the situation you’re describing, with (literal) stacks of other customers storing mattresses and personal effects short or long term. Our boxes are made from a breathable engineered timber and stored in a well ventilated facility chillin with all of their TAXIBOX friends. For extra piece of mind we recommend a mattress protector (available in our box shop on the website) and making sure no liquids are stored inside. Hope this helps, Kind Regards, TAXIBOX Team.

Ed d
Ed dasked

Do you move between melb and Perth outer suburbs

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Ed! Currently we only service Melbourne, Sydney and Brisbane city and metropolitan area. Watch this space though!
Kind Regards, TAXIBOX TEAM

Renee
Reneeasked

We are moving interstate . Melbourne to Cairns . Can taxibox deliver from Melboune - Cairns?

2 answers
Renee
Renee

i need :
we deliver - you pack - we move

Taxibox
TAXIBOX T.Taxibox

Hi Renee, sadly we don't operate in sunny Cairns! At this stage our services are in Melbourne, Sydney and Brisbane. Kind Regards, TAXIBOX Team

See all TAXIBOX questions

Get an answer from our members and Taxibox representatives

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